Sunrise of Louisville

Not a good experience. My mom's room always smelled like urine. They lost a special comforter my mom had when she moved in. The staff was not nice to her or me.

It is a nice facility with kind and friendly staff. Our loved one likes the food as well as the variety of activities

Our mother rapidly bonded with her care-givers and neighbors in the Sunrise of Louisville Community. She received truly wonderful care in the last months of her life--a level of care that we, her sons, were incapable of providing on our own. We shall always be so very grateful to the whole Sunrise Community.

I didn't care for the caregiver that was sent to take care of my wife & no I would not recommend them!

I would recommend Sunrise, it has been a very positive experience for both Mom and I. Twice Mom has had to go to the ER by ambulance, and they did a great job of sharing information. Mom has settled in and seems to enjoy the activities, staff and other residents.

She was only there for a short time but what I experienced was compassion to a degree that wasn't felt in any other facility, especially from the director. I think her name was [name removed]

Experience to-date has been exceptional. Caring, informative staff. Mother has no complaints. We chose this community based on the type of environment me felt our mother would choose. Nice, clean, friendly staff.

Sunrise takes care of loved ones! The rooms are beautiful, the food is excellent, the location is beautiful. It's a beautiful property, very clean. Overall, it has been a good experience. They communicate very well with families so they know what's going on. My loved one has a higher quality of life there.

Sunrise, like most facilities, is breathtakingly expensive. And it has some issues. But overall I'd recommend it. Here's why: Sunrise does two-person transfers. Very few personal care facilities offer this. It also hires RNs for the director of nursing--a major step up from the LPNs almost every other in town facility hires. The food is consistently fresh and flavorful. That's a big deal. Residents get a wide variety of choices daily with food, with servers who take their orders and serve them just like what you'd expect at a restaurant. Rooms are bright and modern. The facility also has safety features, like an automatic firewall, few facilities have, and it has routine emergency drills for residents and staff. Residents get meds on time and as prescribed. That doesn't sound like a big deal, but you'd be surprised at places where staff don't give meds as they're intended. Sunrise does. Sunrise does have some staffing issues. Staff can be inaccessible and occasionally abrasive. For the amount of money paid per month by residents, that simply shouldn't happen. Management is working to resolve staffing issues. No place is perfect. Sunrise does have some issues. But on the whole, it's a good facility that gives good care to residents. I recommend it.

Sunrise leadership and staff have been excellent in providing care to all their residents. They are incredibly knowledgeable of my companies services and are valuable partners in providing palliative and hospice care to those who are admitted into our programs.

What I appreciate most about Sunrise of Louisville is the staff. The administrative staff has been absolutely great, tenured and always receptive to outside services for their residents. [name removed] has put together a great team and I especially have a lot of respect for [name removed]. This ranking doesn't surprise me as they have earned it. Congratulations to [name removed] and her staff.

Sunrise of Louisville is very welcoming and inviting-from the moment you walk up to the front door! it is tastefully decorated with great lighting and is surrounded by beautiful, mature landscaping. The caregivers are genuine and hard working, the management is very approachable and easy to talk to. Sunrise can cater to all senior's needs. I love that they allow their residents to truly age in place, never having to worry about moving again. Activities are abundant and well thought out and planned. They also offer family nights and fantastic Sunday brunches-you won't find better tasting food, even at a restaurant. It is truly a great place to call home!

My father has made Sunrise his room for about six months now. He is so happy there and so are we. His room is very comfortable and the staff strives to meet all of his physical and emotional needs with care. From regular housekeeping to delicious home cooked meals daily. We are so grateful for this caring staff and creative activities team. Christmas as Sunrise has been especially joyful…from the beautiful decorations throughout the property to the many fun programs and activities. Thanks to the Sunrise team for making our dad feel like he is part of something special…..the lovely Sunrise community.

Sunrise Senior Living is the warm and fuzzy type of campus with caring staff that makes you feel at home when you walk in. They have several activities for their residents and stay involved in the community.

Sunrise of Louisville is a beautiful community inside and out. It sits among the trees, allowing a beautiful view outside the windows. There are numerous gathering spaces with seating both inside and out. It is well-maintained inside and out. The interior is beautifully decorated for each season. There is new outdoor as well as dining room furniture that is lovely. All of the staff that we have encountered have been very friendly and welcoming! They are very intentional in inviting my father to join in activities, as well as seating him with people for meals that he would have something in common with. The activities that we have attended with my father are well planned interesting and fun! It has been a great way for my father, and us to meet other people and families in the community. The food is delicious! We reserved the dining room for my father’s birthday. It was lovely! We felt like we were at a restaurant! Sunrise is dad’s new home! We are grateful for dad to be there!

Great experience and place to live! We were welcomed with friendly faces and kindness. The property was very clean and well kept, and I feel like the staff truly cares and want to help. If I could get 10 stars I would!

They provide excellent care. We picked this community because It's the only place in three states that would take her.

I'm very grateful to them. The value, I almost gave them a 4, but they were comparable to other places. It's just expensive no matter where you go. The people who worked with my mother in personal care really did treat her with respect and love. They communicated well with me, and treated me and my siblings with respect. They were wonderful in the last week especially and allowed us to stay as long as we wanted before she passed. We had a very positive experience at Sunrise. My mother was respected, loved, and was safe. It eased our minds. The staff is friendly and helpful, and respectful. I would recommend to anyone needing a safe loving environment for their aging parent.

What we really like about Sunrise of Louisville is the staff, the way staff treats the residence is exceptional and you can see the care in their hearts. And they work hard to include everyone. However, there are times when response times are poor. Staffing may be a little low but all in all they do a great job and I have no complaints.