Sunrise of Louisville

A really good friend of ours had a loved one at the community for many years and with their health at times it made them a difficult patients, but the staff were able to handle and manage the care and for us that was a big deciding factor for our loved ones. Also Sunrise is a fireproof community so we like that our loved ones would not have to evacuate. From what we see of the activities calendar there seems to be a lot offered. There have been some silly bumps in the road but also there is a lot of nice things about this community.

There are not to many activities on the memory care side, and they could work on improving their overall friendliness, helpfulness and cooperation. Sometimes when we ask them to do things it does not get done.

I appreciate that they are able to keep staff in the building. The last community my loved one was in a place that was low staff so it was very unsafe. They keep the community very clean and it is just a nice community overall. The meals are great also.

Sunrise of Louisville is very clean and overall they did a great job. We were able to be there day they day our loved one passed and they were just great. This facility was absolutely wonderful it was clearly top notch. The lady who runs the place is exceptional along with her staff. Five stars all around, it was meant for us and it was just top top notch!

While a little on the high side re: monthly costs, the staff is excellent, the care is outstanding, the cleanliness is top notch, and the food is wonderful and varied. The daily and weekly activities are terrific, making certain there are things for each resident to enjoy daily. We are so glad we made this move!

I toured this facility while looking for a place for my Mother. When I first walked in here, it felt like a home. The person who gave me the tour was great and seemed very knowledgeable. However, the rooms were tiny. When I came back a second time with my sister she said it wasn’t a good place for her because it was more of a nursing home. The residents here were older than her and she’s not ready for that yet. I would recommend this facility to other families.

This is a nice looking community. The people we met were friendly. This community has a swimming pool and seemed to offer a lot of nice amenities. This was just not the right fit for my loved ones.

This one is the top of my list so far. The staff is extremely friendly and caring. I toured on a Thursday and again on Saturday. Each time I toured, there were residents moving around, socializing, and gathering. I could feel the life happening in this location.

This is a fabulous community, but unfortunately my aunts health isn't doing the best. However I'am very pleased with all they have done for us. The experience has been fabulous. The communication between the staff, and the family is great. They are taking good care of her. I would give this community a A+ all everything, and I would recommend it.

I have a weird taste in my mouth about this community. I had my tour and met with the director and everything was all set for my loved one to move in the following week. All of sudden the next day I had a weird feeling from them and they acted completely different towards my family and I. They told me that they could no longer help us and that they could not care for her like they said they could. I would not recommend it to anyone after that.

This place is beautiful, clean, friendly, organized...everything you could want. It is pricey, but you get what you pay for when caring for a loved one. Mom lives in the MemoryCare floor and is doing very well considering her condition. She was living at another facility, which we were not at all pleased with, so we have some basis for our ratings. I gave the activities only 4 stars because I have not been there when mom has activities, although have had seen very good/even great activities for those residents whose dementia is not as progressed. The staff is particularly wonderful. Mom has already bonded with [Removed] and our family has started forming relationships with others. They are present, efficient with their work and always ready to lend a hand when needed.

I had a good tour of this community. I toured it for my loved one and her needs. The community was nice, and clean. The staff I met was kind, and informative. My questions were answered. It was a nice experience. Everyone kind to my family, and I.

Sunrise of Louisville was lovely. The decision came down to pricing, it was priced a bit high for our budget. The community was clean and had a homey atmosphere. They had a little serving station with a lady cooking muffins out in the open. The residents could stop and get a cup of coffee or fruit water. The facility itself was maintained very well, and I had a good experience touring.

This is a good community, and my tour went well. Everyone was very kind, and courteous to my family, and myself. Everything looked very well-kept, and clean. It was a good experience.

The staff is very nice for the most part. I can't say much for the medical care, they were not even capable of caring for a small area where skin cancer was removed. [Removed]. All her nice wool clothes were washed and dried which ruined everything. We were lied to repeatedly about the bill and the rates were raised without notice. Once she was moved my phone calls about her possessions are not being returned. Look somewhere else if you want your loved one cared for.

Sunrise has been wonderful to work with. Generally, when I go out of town I will try and secure a spot with them for my husband as he does not like to be alone at home. Even though the stays are short I find that Sunrise has been personable and always gives the feeling of caring. Thank you Sunrise