Arcadia Louisville

We moved our mother into Arcadia assisted living and found everyone to be helpful, friendly and most importantly welcoming. Within a matter of days mom had connected with a group of residents and became instant friends. She was comfortable and felt at home quickly. The facilities are clean and inviting. We especially liked that the caregivers checked on our mom for meals 3 times a day and made it a priority to take notice if her eating habits changed. All of the staff were helpful and addressed any concerns we had. The facilities are very nice and well maintained.

I presented the idea to my Mom of moving from her condo where she’d lived for over 30 years to Arcadia. She was hesitant at first but liked the idea. We talked about all the social activities, dining room meals, weekly housekeeping and medical appointment transportation. She looked at the community and didn’t want to look at the other two I planned to show her. She loved Arcadia! She’s been there 3 months and already feels like she’s at home!

I researched and toured numerous places for my aunt in Louisville and when I found Arcadia it was perfect for her financially, location wise and their amenities and activities were well planned for the residents. The staff were amazing and caring and genuine. The facility was renovating everything making it fresh and new. The food was great as well as the kitchen staff, who take great pride in their work. I feel at peace knowing my aunt is living and thriving at Arcadia. It's been a blessing!

I would recommend it to someone looking for a place. The food is a little strange sometimes for elderly people but that is a matter of opinion I guess.

I found them easy to work with and appreciated true extra effort and caring. The "4" ratings were due to a couple of staff not being on site and available several times, but believe issues was resolved when they left; the food sometimes not being as appealing as it could have been, although normally pretty tasty and portions were ample; activities could have been a little more challenging, encouraging walks outside for example. Overall, it was a good, safe, friendly environment for my mother even though she was lonesome, not active, and could have used Moe interaction and encouragement to get out of her "headspace" at times.

Mother moved in because dad was in memory care across the street… he soon passed away and she didn’t want to move back home due to upkeep, she has meals, cleaning and transportation, unable to drive so it is working out

Very knowledgeable and helpful! Staff! Talked with three staff members and all were extremely helpful with the tour and explanation of amenities and services . Several meetings were conducted with detail about payment and all costs !

I would recommend the place. I had a good experience with the facility. I picked because my Dad liked it and they were friendly.

My dad was a resident at Arcadia Louisville and everything about this facility was great. We felt very fortunate that we were able to transfer my dad to a new facility so quickly for additional care. The staff is awesome, I would give them a 10 plus! My main factor is the communication and care that I experienced with the staff during my dad's short time there. They would text me to ask about how he's doing and always were very pleasant to be around when I was there grabbing stuff for him. The food, menu and options all looked very appealing. The remodel that they are going through is giving the place a very fresh look, but in my opinion, prior to the remodel it still was very nice and better than other facilities that I toured. The cost/rate is very reasonable compared to competitors and is a nicer facility than most, from my experience. I would definitely recommend Arcadia Louisville to anyone looking.

It's better now that Arcadia took over. I see a few improvements. It's nice but could use some updates. Staff turnover has been high too. We picked this community because of the location and price.

The curb appeal, living conditions and staff are wonderful! While dealing with today’s labor shortage, the entire staff works together to serve their clients, and all with a smile. The staff is also accommodating to the family. Thank you Wickshire Blankenbaker Personal Care for helping our family move Mom into her lovely new home.

Rudest, most uncaring staff I have ever met in any profession. My dad is at another facility, and everything is going great. It was one thing after another with the Wickshire staff. We pulled my dad out of Wickshire in less than a month because of the way they treated my dad. I wouldn't send my worst enemy there!

Wickshire Blankenbaker gets 5 stars on all categories. They have a solid organization and staff. I would absolutely recommend the facility to others.

The staff at Wickshire has been very knowledgeable and supportive of our situation moving my mother to assisted living. They made such a dauting task much easier for the family

They loved my dad. They had activities, and he participated in some. They had bowling and were starting a new exercise program. My dad was in the memory care part. It was expensive but worth the money. I had a rocky start but was not familiar with The process. The staff really worked with me and they took care of my father, and that is what's important. They allowed to me see dad during COVID. Even if I was frustrated, the staff was helpful. They liked taking care of dad.

I felt that this community did a good job just navigating my fathers care while he was there. They had activities for the residents like dance parties, popcorn events, singers that came in and more for the residents to do to have a good time in the community and socialize. The staff were very friendly and helped us get to the right doctors that we needed to help my loved one.

I had to move my loved one out it was so bad. They accused my dad and made things up about him that were not true at all. They drafted his account after he moved out and they still will not give us our money back even though they told us that he could not come back to live there. They owe me a lot of money and I cannot even get them to return my calls. Every week they had a new person running the facility, we could not even keep up with it. It was a terrible experience and we would never recommend them.