Independence Village of Ankeny

They do a wonderful job with the residents. I sometimes have to clean Mom's room myself, but the community areas are always very clean. I sometimes get frustrated because of the door and having to wait to be let in, but I certainly understand the need for people to be extra careful.

I have told several people about how happy my dad is living at independence village.

Staff is friendly for the most part . The biggest concern is the food. Food that is being served at the wrong temps . Sometimes cold ... we were told that within the first few weeks of my mom being there, that they would be making her favorite meal (still hasn't happened - and she has been there since [date removed]). Seems like we were told one thing and other things happen.

It's a safe, clean and friendly environment that is great for my mom and gives her family peace of mind that she's well looked after.

We feel that we did not get what we had paid for. If it wasn't for the hospice team coming into help it would have been a very bad experience for our loved one.

The staff is very attentive and kind. Meals prepared by chef and staff are wonderful. There are always activities to do!

Strengths: flexibility of kitchen to meet nutritional needs. Caregivers helpful & willing to go the extra mile and consistent. Physical, occupational, & speech therapies on site - excellent. Excellent activities. Transition confusing. Had to learn by experience. Fire alarm went off & I had no idea what to do. Would be helpful to have writing to refer to.

The staff are very efficient, helpful, and kind. The staff are concerned for our safety and wellbeing. The staff are great and I enjoy my new home.

Beautiful facility. The entry/lobby looks like a nice hotel. Every staff member has been very kind and caring. My mom loves her apartment. She has become very close with all of her caregivers. staff is welcoming to family members.

My mom is currently a resident at Independence Village of Ankeny. The staff is very friendly and helpful and my mom is not the easiest person to deal with but she really likes everyone. They clean her apartment, take out her trash and do her laundry if she doesn't feel like doing it herself. It's very clean in the whole facility and they always contact me if anything out of the ordinary happens. They are cognizant of her needs and talked to both of us when they noticed that she needed some physical/occupational/speech therapy. The move in process was quick and easy. I started looking for a place for her at the end of May and we were able to move her in at the beginning of July. It was a lot of change for her and she's 89, but she asked me the other day if she would be able to stay there because she really likes it. She gets 3 meals a day and quite likes the food. They have a lot of activities and that has been so good for her. It's also good for me to know that she is safe and healthy. I couldn't have hoped for more.

This has not been the great experience as I thought it would. The place is not clean, they are short staffed and they have not followed through on what they sell the place on. I have met with them with my concerns and they committed to improvement. That is why I would rate them overall a 3 out of 5.

Everything has been god. I enjoy going to all the amazing activities they have here.

She provides a wide variety of daily activities for residents. She knows residents by name and makes them feel valued and tries to include everyone. She makes the activities fun and is often seen dancing! She wears costumes at special events to make them even more special. She does everything with a smile and seems to authentically enjoy her job!

My experience has been wonderful. Couldn't ask for a better place to be

My dad always thought he'd end his days in his own home, but a diagnoses caused our family to look for an assisted living that would provide necessary care but with a family/community feel. After touring 3 locations and reviewing each place with a "pros and cons" list. We narrowed it down and asked my dad his decision. He looked at us and said, "I would definitely call this place my home." The staff-from the front desk, caregivers, maintenance, kitchen and wellness team have shown my dad what it feels like to live in a community, but to also become like a family.

What stood out to me about this community is that they are very helpful and care very much about the residents. Very nice facility. The staff has been helpful and responsive. They have activities and try to remain busy. They have had some turnover… But I'm not sure any place is any better in that regard. The people they hire have been friendly and accommodating.

So far everybody has been wonderful. My mom seems so much happier than where she was at previously. The staff really stand out to me. They are great communicators. I definitely would recommend Independence Village of Ankeny to other families.

I work with multiple staff members and residents to provide hospice services. Staff are very welcoming, easy to communicate with, and I can see they provide quality care for all residents. There is always lots of activities for residents, families, and staff!

We have a friend who lives here that has been thriving since she moved in. She goes to activities and has made new friendships. The staff are great and it is very clean. Definitely a place I would want for my mom when it's time.

It has been very good. You will find this place comfortable, accommodating, and safe.