Heritage Woods of Bolingbrook

We did not have much of a choice where to put dad o did not like heritage from day one but the staff was great. Every one is very friendly even the residents. The facility is clean but very old wallpaper coming off the walls dirty carpeting dinning room is always cleaned not very welcome when you walk in the building. I never ate the food but dad says it's good not as good as [facility name removed]. Dad seems to be happy with the nurses they do come on time and if my dad needs something they do not take long to ask what he needs I spoke to two of the nurses they were very. They seem to have a lot of activities and do take the residents out shopping and going to other places my dad does not participate which is sad. I think they charge to much for what you get and the prices recently went up.

The lady we met was very knowledgeable and kind. She knew every resident by name which made our visit more inviting. She surely is an asset to Heritage Woods. The facility was clean along with the apartment we looked at and the common areas. The only downside was that the studio seemed a little small.

I have no complaints of how things had went for my tour of this community for my loved one. The staff where on time to our tour and made sure to answer any questions we had for them in detail. I liked the open floor plan and thought they had a lot of great amenities for all of the residents. Overall it has been a great experience and I would recommend it to anyone.

The staff here is friendly and caring. The building is always neat and clean. The atmosphere is pleasant. Things are going just fine so far and I do not have any complaints about Heritage Woods.

Very nice building, seems to be well maintained. Studio apartments are small but serviceable. Small shelf for resident decorations outside doors is a nice touch.

They are doing really well. We like the place and she is calling it home, and settling in very well. It's very clean, and the staff is friendly. We don't have any concerns nor does anything need to be improved or done better. We are very happy with them.

Have toured.

We've had a good experience with Heritage Woods overall! The move-in process was very smooth and they did a great job helping her get settled in and acclimated to the community. They've also been very flexible and accommodating regarding any requests or questions that we have had. Really the only thing that has been less than optimal is that their billing system isn't as streamlined as it could be, and we've had a few hitches getting things set up.

We liked the location as it is closer for other family members to visit her as well. We will definitely keep this as a top 3 to take Mom for a visit.

we really like it there.

The place was very nice and clean. The people are friendly and attentive to there guests. The studio was a good size. There are a few drawbacks. 1- There is a waiting list for the studio (3 mo) 1 bedroom (6 mo). 2 - the location is a bit far from the VA. The pricing is reasonable and we may be able to afford this. Keep looking.

concerned how long the level of care will be enough. requested an application to get on the waiting list

Nice facility