Fairmont of Farmington Hills

Everyone I’ve spoken to are caring and exhibit excellent customer service. The caregivers work hard to ensure the residents socialize, are clean and comfortable and have proper nutrition. Staff is willing to make reasonable accommodations to suit the family’s desires.

The workers are very personable. They know the residence well. & make it a point to get to know their families. Mom initially moved into the Assisted side. After a few days she needed to move to the Memory Care unit.

Extremely pleased overall. It is very clean and decorated for the seasons. Everyone there is so caring and friendly. The staff on top of all issues that arise with residents and inform family with concerns. Food is delicious and they have special meals for holidays that includes family members. They offer a wide range of of activities. I think the cost is fair.

He was going down in a wheel chair eating in dining room when he went in Within a week they weren't bothering to get him up because he was a big guy. Not fat but 6'2 then charged us $3 a meal to take him food. Sent him to wrong hospital and to make it worse sent wrong persons insurance numbers w him when I got letter from hospital it was a commercial insurance. First week he was there and he could nt get out of bed his new phone disappeared bought him another w long heavy duty cord cord disappeared we had wipes delivered they arrived after he left they never noticed us just kept them they sell themselves and manor is beautiful but care is very very poor. Recommend if completely mobile- if they aren't completely mobile do not recommend as those patience get poor care and very careless w records and meds

The facility was without a van for transport when my Mom moved in so there were no offsite activities for several months. They do have a vehicle now so I'm guessing external activities will increase.

Overall, Fairmont of Farmington Hills is a beautiful facility , very well staffed and very clean and friendly. I wish it was less expensive, but I would recommend them to others.

We chose Fairmont of Farmington hills because of their high level of focus on the residents having a great daily experience. The staff is very friendly and treated my Dad very well during his time there.

As soon as I walked into the facility, I knew it was just what I was looking for. It ranked far above any other facility that I had visited. The staff were welcoming and informative. We were moving our loved one from one faculty to other and they were giving us some difficulties. Fairmount, helped us to make a smooth, professional move.

My loved one is currently a resident at Fairmont of Farmington Hills and everything has been great at this facility! All aspects of this facility are wonderful. We love it. They're very professional. We like it so much that we have two of our family's elders there. I would definitely recommend Fairmont of Farmington Hills to others.

The things that stuck out most about Fairmont of Farmington Hills over other places we had initially looked into was that the facility was clean, friendly people, staff are committed to quality care, and it is a good price for what is offered. The staff is very friendly and kind to the residents.

I give them a 5 on everything. The cost is above average but the care my dad has received is great. Based on the experience we have had so far, we would absolutely recommend Fairmont of Farmington Hills to other families.

Updated community. Open communication with staff. Very welcoming. Pleased with care and activities for residents.

Based on the needs of your loved ones this would be a good place for care assistance. There are three meals a day served to the residents. Some of the activities the community offered included: music, entertainment, and more for the residents to participate in.

The indoor activites is great but the outdoor activities could use improvement. It's kind of expensive but great value for one person. There is a ton of compassion and empathy. It is great care, and they give individualized attention. There is a great hygiene program. Mom's hair is always combed and she is well dressed. The staff is teriffic. She's in memory care, and has improved with walking and moving. They seem to cater to each person and what they need.

I would give them a 10 in all the categories that I gave a 5. I moved my loved one into assisted living, but she soon after moved into the memory care area. She has been happy and content ever since she moved in. I am thrilled with the facility and all of the staff members. It is expensive, however we feel that it is worth it for the quality of care that she is getting. They were just recently bought out so we are hoping the new management will work out and hope that they keep all of the current staff because we love them. They know all of the residents and their likes and dislikes. I would recommend Sunrise of Farmington Hills to others looking and already have.

This has been a really great experience. It is hard when you are in situation like this but they have made it very simple. They have activities like news groups, games just whatever your loved ones needs are they really have it all. My loved one does not do a lot of the activities but they do really encourage everyone to get engaged and always ask him to participate whether he chooses to or not.

My mother was in the Sunrise FH facility for almost 4 years and had the utmost personal attention for the most fabulous front desk employee {name removed}. She gave my my personal attention all the time painting her nails and giving her the goodies I’d bring. Very compassionate and cheerful to residents and visitors all the time. One of main reasons I was so happy to have my mom live out her life there.