Integro Asset Management

Overall the staff is very attentive and friendly. Meals are good. Activities are numerous and scheduled 7 days a week. Facility is clean and well maintained inside and out.

Everyone I’ve spoken to are caring and exhibit excellent customer service. The caregivers work hard to ensure the residents socialize, are clean and comfortable and have proper nutrition. Staff is willing to make reasonable accommodations to suit the family’s desires.

The workers are very personable. They know the residence well. & make it a point to get to know their families. Mom initially moved into the Assisted side. After a few days she needed to move to the Memory Care unit.

Extremely pleased overall. It is very clean and decorated for the seasons. Everyone there is so caring and friendly. The staff on top of all issues that arise with residents and inform family with concerns. Food is delicious and they have special meals for holidays that includes family members. They offer a wide range of of activities. I think the cost is fair.

The staff and administrators work WITH the family to determine the best plan for the loved one. The medication is given precisely as instructed. They actually do really cool activities. The food and facilities are pretty tasty and clean. The staff really take ownership of the residents 8n a loving and comprehensive manner. They all seem like they have actually received the state regulated training for memory care people, and beyond. They communicable in a timely fashion and make sure we are all on the same page before ending a visit or a call. Their prices are a bit high, but totally worth every penny! If we hadn't moved my FIL when we did, we wouldn't have known about the broken ribs and the resulting collapsed lung. So scary! Fairmont held my MILs hand through everything and been so super supportive.

I give them all 5's! These people are great. My brother- who complains about everything- had no complaints about the Fairmont. His caregivers did a great job, and he was very happy there. He even liked the food! I would highly recommend Fairmont of Washington Township to others.

What I like the most about Fairmont of Westlake is the fellowship and bingo. The fellowship is socializing and enjoying activities together. Everyone enjoys Bingo and trying to win candy bars or goodies.

The full time staff at Fairmont of Westlake are great. Sometimes they are short staffed. Meals are decent and I would recommend them. They offer transportation to places on their shuttle services.

We chose Fairmont of Farmington hills because of their high level of focus on the residents having a great daily experience. The staff is very friendly and treated my Dad very well during his time there.

THE FACILITY IS ALWAYS SPOTLESS AND HOUSEKEEPING KEEPS MY DAD'S ROOM CLEAN AND TIDY. EVERYONE FROM THE CARE STAFF, ACTIVITIES COORDINATOR AND DIRECTOR ARE VERY FRIENDLY AND CARING. MY DAD HAS HAD THE BEST CARE. HE LOVES HIS MEAL OPTIONS AND THE FACT THAT GUESTS CAN EAT WITH HIM, FOR A SMALL FEE IS GREAT FOR HIS GRANDKIDS WHEN THEY VISIT. THE ACTIVITIES IN-HOUSE AND EXCURSIONS ARE DIVERSE AND FUN FOR EVERYONE. HANDS DOWN, WORTH EVERY DIME.

Excellent people, facility, always making improvements; care about their residents. Extremely patient and understanding of their residents and care. Glad they are there. We certainly could not do the job they are doing. Facilities looked better than others and staff were available, knowledgeable and answered questions. Also having 2 week Respite Stay was accepted over the other that wanted a 30-day stay.

I was very pleased after the initial adjustment was made about the Velcro wraps. In fact, all SNUs & assisted living facilities had trouble with applying them correctly on each leg in the beginning of each stay.

As soon as I walked into the facility, I knew it was just what I was looking for. It ranked far above any other facility that I had visited. The staff were welcoming and informative. We were moving our loved one from one faculty to other and they were giving us some difficulties. Fairmount, helped us to make a smooth, professional move.

Longevity with employees with proper patient care. Choose this place because of the stability in employees and food is excellent. Clean facility. I’m going broke buying donuts for the staff but they deserve it.

Great people, great staff, great activities! Everyone in the dining area is nice and the food is good. My favorite meal we have is meatloaf, mashed potatoes and gravy and potato soup! I have so much fun in activities, the staff are always genuine.

The staff is accommodating and friendly I am independent but they are there if I need assistance Fairmont is bright and clean I’m glad i chose this place to live I would be happy to recommend to any potential resident

There are not enough words to express the experience our Mother had at Fairmont of Westlake. Our family is so thankful for the care she received. We visited many different facilities in the area and are so glad we made the right choice. The moment we moved my mom into her new apartment, we were all greeted with open arms by all the staff and residents. We were treated as a complete Fairmont family. She immediately got involved with the daily activities they provide and she was all smiles after getting that candy bar for the Bingo prize! After nearly a year and half, my mom suffered a stroke and was not able to recover. She entered into hospice at a skilled nursing facility and some Fairmont staff visited on their own to hold her hand up until a few hours before she passed away at the age of 90. While cleaning out her apartment, staff stopped by to offer their condolences. Many of the staff and residents were thrilled to get some of her keepsakes to share the memories they had with her.

Our path to Fairmont of Washington Township - was not smooth- on our end. (Our problems were highly unusual) I really appreciated that the Fairmont really stuck with us. They never quit on us - while 5 other facilities just ghosted us. We are impressed with their care. We are also impressed with their ability to deal with anything. Our loved one - goes early for meals - so he likes the food. The staff also can discuss what he's eating, (the previous place did not feed him.) so we like that. The staff seems to genuinely like him We do recommend Fairmont of Washington Township to others.

I would say that they made a hard situation easier for both Georgia and the family. She had dementia and needed two people to get her out of bed. They took this on and we are grateful!

My loved one is currently a resident at Fairmont of Farmington Hills and everything has been great at this facility! All aspects of this facility are wonderful. We love it. They're very professional. We like it so much that we have two of our family's elders there. I would definitely recommend Fairmont of Farmington Hills to others.