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Great care in memory unit. Clean, attractive facility with excellent food. My husband has dementia and it's his 1st time in a facility. He was apprehensive about it but with encouragement from staff, within days he began participating in exercise (loves it) and other activities and having lunch with several men who took him under their collective wing. Most importantly, the nurse and caregivers are kind and personable, and pay attention to my husband's individual needs and preferences. They are respectful, patient and reassuring when he's confused and he's gotten comfortable with them. The nurse, without my asking, sends me updates on how he's doing. This is a great place for my husband and gives me peace of mind!... Read more
East Village Place in East Longmeadow, Massachusetts is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Studio, 1bd, 2bd, Semi-Private
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Studio, 1bd, 2bd, Semi-Private
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Studio, 1bd, 2bd, Semi-Private
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Semi-Private, Studio
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Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, Semi-Private
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Studio, 1bd, Semi-Private
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Semi-Private, Studio, 1bd
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26 reviews8.0
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A Place for Mom has scored East Village Place with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, East Village Place has 26 reviews with an average "overall experience" of 4.6 out of 5.
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This Alf has a wonderful and caring atmosphere. The entire staff is focused on the welfare and comfort of the residents. Everyone working there greets any resident they see by name and with a smile. The residents are thriving and the community is rich in activities which are directed towards the interests of the residents.
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Response from East Village Place
June 20, 2023Dear Diane, Thank you for taking the time to leave us such a great review! We really appreciate that you've shared your experience with us. We love what we do and I'm so glad it shows. We love helping our residents thrive through a variety of activities and events and I will share your review with our team and let them know they are recognized for the caring environment they help create.
Our father was here for almost a year a few years ago. The staff was wonderful. It was a hard decision to place Dad in a facility, but with his alzheimers progressing he needed more care than we could provide. After a few months we moved him to the hospice care unit there which was a difficult decision, but we knew that he was still in good hands.
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Response from East Village Place
October 4, 2022Thank you for taking the time to provide feedback about your experience. We are honored and delighted to have earned your trust at a difficult time. I will share this comment with our caring, friendly team and thank them for the difference they make every day.
Great care in memory unit. Clean, attractive facility with excellent food. My husband has dementia and it's his 1st time in a facility. He was apprehensive about it but with encouragement from staff, within days he began participating in exercise (loves it) and other activities and having lunch with several men who took him under their collective wing. Most importantly, the nurse and caregivers are kind and personable, and pay attention to my husband's individual needs and preferences. They are respectful, patient and reassuring when he's confused and he's gotten comfortable with them. The nurse, without my asking, sends me updates on how he's doing. This is a great place for my husband and gives me peace of mind!
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Response from East Village Place
December 4, 2018Thank you! We are committed to resident and family member satisfaction and I’m so glad you are satisfied with the experience. I will share your review with our caring, friendly team and thank them for the difference they make every day. We love what we do and I’m so glad it shows. Please stay in close contact and let us know what we can do to ensure your husband continues to thrive. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.
My guide was knowledgeable, energetic, and sympathetic throughout our time together. I received a thorough tour of the facility, had the opportunity to ask all my questions, and never felt rushed. What a beautiful residence!
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Response from East Village Place
July 24, 2018Thank you for sharing your experience with an online review. I’m glad you had a positive experience when you visited and I hope we see you again soon. Please join us for a Watermark University class or happy hour to get better acquainted with our thriving community and friendly residents. If you have any questions, please feel free to give us a call. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.
We brought my my mother-in-law to East Village Place after visits to three area memory care centers and 6 months of trying to convince her husband that this was a better option for her than he could give her himself in their home. Her behavior had become erratic and his frustrations very real. She would not allow any of us to clean her and even fought feeding. She spent most of her days laying in her recliner staring at the wall. Finally she is in a place where she is kept clean and happy, with activities throughout the day to stimulate her mind. She has people to talk to and her caregivers have the patience of saints. Her husband at first had trouble coping with the move, though he himself had said he could no longer take care of her himself, but he has come to terms with the arrangement by going to visit her twice daily during meals to feed her. The staff are always welcoming and patient. They provide activities that get her up on her feet. She went from barely able to walk to the bathroom to participating in games with the other residents. This is not a nursing home, but a memory care center where she can live in safety. We are very happy with the arrangement.
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Response from East Village Place
July 25, 2017Thank you for taking the time to share your experience. I’ll read your review to the team and acknowledge them for their dedication and thank them for a job well done. Please stay in close contact and let us know what we can do to ensure your mother-in-law continues to thrive here at East Village Place. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.
We had a very tour of this community. Everyone was very kind, and helpful. The staff was friendly, and informative. The experience went well.
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Response from East Village Place
June 7, 2017Thank you for visiting and for your positive feedback. We’re committed to creating an extraordinary community where people thrive and an excellent value for the lifestyle our residents enjoy. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.
Wonderful place. Excellent available services for Mom (nursing, diet, living, etc.). Communication with [Removed] was great and Nurse [Removed] was very helpful as well. Maintenance, [Removed], was right there when we needed him to check a measurement in the room and we hadn't even signed up yet! Lovely, clean, skilled and responsive. Mom is excited for her next chapter and her new home. Thank you [Removed] for all your help.
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Response from East Village Place
May 22, 2017Thank you for the positive feedback. I will share this with our entire team. Let us know anything we can do to ensure your Mom is thriving! Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba
My Mom is happy with her new lifestyle and experiences. East Village Place (EVP) is doing and excellent job and is a good fit for Mom. EVP feels more like home than any place I have seen. EVP has a wide variety of activities so that all residence are kept active. Mom has made a quite few new friends and sits with a great group for her meals. All EVP personnel are professional, friendly and caring. Yes, EVP was the right choice for Mom.
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Response from East Village Place
March 21, 2017Thank you for taking the time to share your experience. I will read your review to the team and acknowledge them for their dedication, expertise and caring ways. Please stay in close contact and let us know what we can do to ensure your mom continues to thrive. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.
I really like this community for good care for my mother in law. We were able to have a meal there and the food appeared to be good and we did it enjoy it. The staff is active with her, This is a great value and they offer a special floor for her needs. We would recommend this community for many reasons for the care and the value.
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Response from East Village Place
March 16, 2017Thank you for sharing your review. We value your opinion and we’re so glad you are satisfied with the experience, care and value. Please stay in close contact and let us know what we can do to ensure your mother in law is thriving. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.
I looked at a number of places, this one seemed to stand out. Firstly they do a good job with Alzheimer patiences. Nobody is in bed all day up and out of their room. Price was reasonable
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Response from East Village Place
March 17, 2017Thanks for your feedback. We take great pride in creating an extraordinary community where people thrive. Our two levels of memory care make us unique and the tailored support means everyone can enjoy the different classes, clubs, outings and programs. Thanks for visiting; we hope to see you again soon. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.
I toured this community for my wife and her needs. It was a pleasant tour. The community looked nice. From what I saw everything looked neat and tidy. The staff I met was friendly and kind. They answered my questions and were informative. It was a nice tour, but not the place for my wife and her needs.
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Response from East Village Place
March 17, 2017Thank you for sharing your impressions; I’m so glad you found our community to your liking. We’re passionate about what we do and our two-levels of memory care neighborhoods make us unique. I’m sorry to hear that you don’t feel we’re a perfect fit. Feel free to join us any time for a special event, club, class or outing as you search for the ideal community. Thanks again for visiting. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.
My tour of this community was a decent. I was very impressed overall. The community looked decent, it did have a homey feeling. The community does need some updating. It was decent tour, but not a community I would had felt comfortable placing my father in.
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Response from East Village Place
September 27, 2016Hello and thank you for your online feedback. I’m glad to hear that you were very impressed overall. I would also love to hear your impressions and why we might not be your first choice for your Father. If you could possibly give me a call at [removed] I would genuinely appreciate your input as we are committed to be always improving. Rest assured this will be a no pressure call solely for me to learn more about your impressions. Thank you again for visiting and for sharing your review. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.
Our experience was great with this community. My loved one stayed for a day and a half but during that time the staff and caregivers were terrific. Its is a great place and everything from the care to cleanliness was wonderful. A Place For Mom has been so helpful and we appreciate all that was done for us.
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Response from East Village Place
September 27, 2016Thank you so much for sharing your review. I’m so glad your loved one and family experienced a short term stay at East Village Place. It’s a great way to get a taste of our lifestyle. Please let us know if there’s anything further we can do to assist you and your family and feel free to stop by for a club meeting, class, special event or group excursion. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.
The food at East Village Place looked good and I did not hear any complaints. The staff were wonderful with my mom and the other residents. They are very caring, kind and treat all the residents with respect. The community is clean and well taken care of. While mom did not participate in any activities there was a variety available. I would recommend this community.
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Response from East Village Place
September 26, 2022Thank you for the 5-star review and for your feedback! We are so pleased that you and your mom enjoyed our atmosphere, food, and activities. Thanks again!
It's wonderful. They are really good. It's an assisted living place with two levels of memory care. The staff is wonderful. They are truly concerned. The food is good, and the rooms are nice, and more homey. They have the in between for memory care and assisted living. Take the time to go back two or three times, and just sit and watch, and look around some more, I know you are busy but that would be my advice.
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I think the East Village Place is lovely and intimate. The apartments are very nice. The grounds are beautiful. The communication with the staff is pretty good. They offer various activities. They have live entertainment, singing groups, crafts, bingo, church service, and more. They also have a van that is able to take the residents to different places. On the 4th of July, they had an ice cream social.
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We are very happy our mother landed at EVP. Mom needs a little more care to help her along in her recovery phase. They have been doing a great job providing what she needs and bringing in the extra such as PT and OT. She is happy there, which says volumes. We feel she is safe there as EVP practices resident safety to help prevent falls and injury. The food is excellent. Their efforts to work with our family have been excellent. Her room is lovely and renovated. She's been busy with activities when I thought it would be difficult to get her to participate. She has felt very welcome from her first minute there, and mentioned to me just the other day that everyone knows her name--"It's like Cheers" she told me!
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I think we have ironed out our concerns. There was some issues with bathing schedules in the beginning. They addressed our concerns right away as they do for any concern we might have. She loves the food, the portions are a little larger than what she is used to. They were sort of mid range for pricing. They were the only place that we visited that had two levels of memory care, everyone else had one level that was secure. For the in between stage of memory care, this is a really good solution.
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Overall we've had a great experience with East Village Place, I'd give them top marks across the board! The staff have all been very friendly, accepting, warm, and caring! The facility itself is well kept, clean, and it seems like they have a lot to provide for their residents.
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This was just a short stay, everything went well, and I plan on using them again a few times. I found the staff, Jessica and Annalee, the two nurses that were part of the medical staff were exceptional. I found them to be extremely professional.
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See what the neighborhood has to offer and what’s nearby:
East Village Place offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored East Village Place 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (413) 525-8150 to reach a resident at East Village Place.
To reach a resident at East Village Place call: (413) 525-8150
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.