Suffield by the River

It was very good. Meals were less so. Staff was attentive and responsive.

My mother was in the memory care unit. The assisted living facility is nicer and I think all the scores would be slightly higher. The most important thing I would recommend to anybody is always advocate for your loved one. My biggest recommendation to them would be to pay their staff better so they use less agency staff. The agency staff were weaker than the normal staff, and that is where the care suffered.

Suffield by the River is a wonderful senior living community offering my 95 year old mother a safe place to continue living independently near her friends and family. We are grateful for the exceptional & caring staff and engaging friendly residents who have welcomed my mother and our family to this very special community. There are many options for activities promoting wellness and connection as well as delicious meals. My mother often comments how pleased she is with the cleanliness and maintenance of her apartment and the entire facility. The residents and staff make this a very special place.

My loved one moved from [community name removed] to Suffield and I think this place is great. This community is safe and friendly. I think Suffield has more activities and is bigger, but it is more expensive. However, I like the location and the food is good.

It doesn’t really feel like living in a facility, feels more like a hotel. Decent dining, beautiful grounds, very accessible, great staff, and a multitude of activities available every day including several outings a month.

We chose Suffield by the River because my parents had/ have friends there. That was a big item. It's a very well-run, nice facility. Compared to my in-laws experience in Pittsburgh, I think it's overpriced. But that could just be Connecticut.

My loved one was previously a resident at Suffield by the River and her experience at this facility was okay overall. The cleanliness and friendliness were good. The staff and care services were okay. Ultimately, my loved one's care needs changed and we had to move her to a different place. I would recommend Suffield by the River to others.

Very nice place. Cleaner and more welcoming than most. Staff is friendly and attentive. Food is very good and menu is extensive. Rooms are spacious and very well maintained. Facility is not cheap but I would definitely recommend to others.

I think they have had a few infrastructure and staffing issues in the past year but because of the communications and their efforts to resolve issues I still give them a top rating. It's a nice family of friends there all with similar circumstances that brought them to Suffield by the River. Plenty to do if you choose, but my mom takes part in allot. She loves morning exercise and has been a big winner at the Bingo games. She also likes doing flower arrangements and was just recently performing with the choir group. All in all the best place for my mom.

My family and I have been very pleased with the process of comfortably integrating our father into his new home. The facility is very clean, comfortable, and welcoming and the entire staff is making his transition enjoyable.

Suffield by the River is situated on a beautiful property overlooking the CT River which our friend can see through her living room bay window. She enjoys joining her friends for meals in the majestic dining room where they also enjoy entertainment. We have been pleased with her care the staff goes above and beyond to meet her needs. It gives us great comfort to know she is happy and well cared for. She has always been a very special person in our lives.

From the time that I walked in, I was treated with dignity and respect. I felt like I was introduced to every single person that worked there. Everyone was so nice. It felt real and true. 3 months later and I still could not be happier with my decision. Suffield by the River truly is a special place.

Suffield by the River is truly a special place. I have never been to an assisted living facility where the staff make you feel like family. My uncle cannot stop talking about the attention he receives from everyone. For a man who used to isolate, my uncle socializes more than he ever has. Suffield by the River has been amazing for our family.

The absolute best assisted living facility in Northern Connecticut. The residents get excellent care, the meals are top notch offering meals from 7am-7pm, and the staff get 10 stars. My husband and I are thrilled to have decided to choose them to care for his father. You can't get any better than Suffield by the River! Our dad transitioned from the assisted living side of Suffield by the River to their memory care unit, Reflections, about a year ago. [name removed], the Director of Reflections, is PHENOMENAL!!! She is compassionate...she knows her residents. She puts 100% ± into her role. Our dad constantly loses his glasses. She goes out of her way to look and find his glasses. She ALWAYS finds them. When dad needs supplies, she contacts us so we know to buy stuff for dad. She is the best. She is a caring professional who keeps the resident's loved ones informed and demonstrates that she genuinely cares about her residents. She is truly an asset to Reflections & Suffield.

I work for an area homecare agency and I have visited residents here several times. I am impressed with the cleanliness of the whole community as well as the friendliness of the staff. Whenever I am talking to my clients, they always say they are happy and really enjoy living at Suffield by the River.

This place is a great place for any family member to live. My mom lives here and she loves it. She has so many friends and the staff is so friendly. I love going to visit her and seeing her so happy and well taken care of. I would highly recommend this place.

Suffield by the River has been a fantastic place for my mother. She has really enjoyed her time there and it is nice knowing that she is so comfortable and happy. I would highly recommend this location for anyone considering it.

Suffield by the River really feels like home to my family and sister. All of the employees work so hard to make every day special. We looked at many places and Suffield stood out as the place my sister could really call home. We are beyond happy with our choice.

My mother has been at Suffield by the River for 2 years now. One year in an assisted living apartment and now one year in Reflections memory care. She made the transition with no problems. The staff is so very helpful and caring. [name removed] the Reflection director is beyond knowledgeable and helpful to your needs or resident. The facility itself is beautiful, it’s in a quiet area. My mom has many CNA’S that look after her. I applaud them all for their dedication and hard work. Take a tour, see for yourself how nice the Reflections Community is.

We were saddened when our family member was diagnosed with dementia and needed more specialized care than we could give her at home. The staff at Suffield by the River and Reflections memory care made the transition much easier for us. From the friendly front desk staff to the skilled health care staff we have been very happy with the care and attention she has received. Their administrators are always available to answer questions and respond quickly. The food is excellent and all activities are geared to help those who need memory care. We can rest easy knowing she is getting the best care.