Creve Coeur Assisted Living

The staff is very poor quality. They do not follow through, even with reminders. The menu and quality of food is decent. In general, our family has found that the staff is unfriendly and acts put out if we need to address concerns. The medical staff does not follow through with daily medications and treatment. Food and activities are just fair. [name removed], who was the general manager we toured with before placing our loved one, promised things that don't seem to happen unless we ask. I think it really boils down to poor management and hiring poor staff quality, with their expectations of their employees being very low. We have found the staff numerous times smoking out the back or on their phones and totally not engaged with with residents. The staff has poor hygiene. We pay for our loved one's room to be cleaned and her laundry to be done, and that is not being done. We end up doing it ourselves for her. If the resident doesn't have family advocates, I can't imagine what it would be like to live there. If we weren't there always on top of them, I don't think things would get done at all.

We have been very happy with our experience at Creve Coeur. My dad has been in therapy here but is actually about to move to skilled nursing. The facility seems to be very clean and all of the staff are nice and have treated him well which is the most important thing to us. I would definitely recommend this facility to other families looking.

I would live there when the time comes. For the money, it is a really fine deal. They are able to take to residents to the end of life. There is a house doctor to visit the residents in the community if wanted by the family. The community is close for family to visit our loved one. The staff are great to work with. They always have activities going on for the residents to participate in. My loved one likes the food. The food is very good, nutritious, and filling. The residents have options to choose from if wanted.

We have been very satisfied. The community maintains good communication with family about our loved one. I would recommend the community to others for their loved ones. My loved one really enjoys the breakfast being served. Everything looks amazing the community has to offer for meals. Some of the activities include bingo, arts and crafts, movie theater, planting of flowers, and more for the residents to choose from. The staff works with the residents in getting them to participate in the activities or out of their rooms.

We went with Creve Coeur because we like the staff to resident ratio and it seemed like a quiet and warm atmosphere. The room sizes vary, we chose the smallest size, it is snug but it is adequate. I have been in one of the larger rooms as well and it is quite spacious. They do not have a lot of green space for residents to wander just because of the location, but they make do. They do have an upstairs veranda where they can get outside and get some fresh air. I would recommend them to other families looking.

I would give a recommendation for someone to come and move to this community. The staff are pretty good and I speak with them often. They communicate well and keep a good relationship with open communication.

We've had so many problems since my Dad moved in in [date removed]: forgotten medicine, cleanings that only occur sporadically, incredibly high staff turnover, terrible communication. When I saw that this place won an "award" because of reviews on this website and the senioradvisor website, I wanted to give my two cents. Why completely ignore Google and BBB reviews? Avoid Creve Coeur Assisted Living or other Spectrum facilities if at all possible.

everyone is really friendly and the staff is easy to talk to. Communication could be better, return calls are not an issue but sometimes I have trouble getting ahold of someone at the front desk. You can put a phone in the residence room also. I would recommend this community to others based on my experence.

I had a virtual tour of this community. I liked it very much. seems more affordable, very clean and new feeling. Also has a larger group of assisted folks - so more potential friends for dad. They had a good list of activities including a group that goes on daily walks. Really need to find a way to visit in person, before I could commit...also need to negotiate the monthly rental charge a bit.

Facility is clean. Daily staff are excellent and caring and patient. No complaints.

This facility is exactly the type of community my family was looking for when our mother could no longer live alone. The facility is beautifully furnished and designed for the elderly residents. The best aspect of Creve Coeur Center is the loving and well trained staff who treat residents as a member of the family. Mama feels welcome, unafraid of new experiences, and is well cared for.

Facility is clean. Daily staff are excellent and caring and patient. No complaints.

This facility is exactly the type of community my family was looking for when our mother could no longer live alone. The facility is beautifully furnished and designed for the elderly residents! The best aspect of Creve Coeur Center is the loving and well trained staff who treat each resident as a member of the family. Mama feels welcome, unafraid of new experiences, and is well cared for.