Commonwealth Senior Living at Cockeysville

No activities. Understaffed. No served snacks. No specialized “memory care” although the “memory care” building costs more.

Staff, while “sweet”, is largely untrained, uncertified as CNA or GNA, and unmonitored. Turnover is incredible, and being understaffed is a daily occurrence.

Do your homework. Visit after 6pm, at mealtimes, on weekends and on holidays. Speak to staff and visitors. Ask for references from current residents’ families. Do not trust online reviews or the information in tours or brochures.

I have found the employees of Greenfield to be caring and kind. They treat my mom with dignity and respect. On numerous occasions I have witnessed them go above and beyond in their care of her. Its a relief to know that she's in capable hands!

My father has been a resident at Greenfield for over two years. The staff is remarkable and treats him with great care and kindness. It's so comforting to know he's treated with dignity and love.

The price is great. Friendly staff. The outdoor area was small. If you are looking for a small group home, this will suit your needs well.

I thoroughly researched a number of communities before deciding on Greenfield Senior Living At Cockeysville. The home was recommended to me by a friend whose mother spent the last two years of her life there. She said that her mother loved the place and always had a smile on her face when she visited. My sister has now been there three months and could not be happier. The care is exceptional and there is a wonderful sense of community between the staff and residents.

Over the passed five years two relatives have lived in this community. First my Aunt who sadly passed away a couple of years ago and now my mom who moved in six months ago. Overall, we are extremely happy with the quality of the home and level of care provided. I therefore wanted to express my gratitude to Greenfield and the staff at the Cockeysville community by writing this review! Thank you!

Talk to residents and their families for REAL reviews. Most of the positive online reviews here are outdated or have been borrowed from another location’s website. There is no fitness room, no religious service, small pets are not welcome, there are almost no activities, and the staff to resident ratio is never 1:8 , although all of this is claimed to be true online. Even the photos are outdated- the place doesn’t look like these pictures anymore.

Greenfield Senior Living is homely and the atmosphere is relaxed and informal. Overall, a thoroughly excellent care home. The staff are caring and their residents are treated with dignity. There are many activities to keep the residents occupied and the facilities are in great shape and kept clean. My father is extremely happy there!

At Greenfield Senior Living I have found the staff to be professional, supportive and caring in every way. Management is always approachable and willing to assist with everything. Most importantly Greenfield Senior Living provides a high standard of care, not only physically but also socially and emotionally. I would therefore highly recommend Greenfield Senior Living to anyone considering long term care.

I was impressed on my first visit and in the following months, there has been nothing that has changed that view. The professionalism and care displayed by all employees is to be applauded. Excellent community on every level!

Everything about this community is great. The staff and the level of care they provide, the surroundings and the food. I am very satisfied and so is my father who has been there a few weeks now.

My mother has been in this community for around four years. Initially I was extremely happy, but last year things started to go downhill. I raised my concerns with the executive director at the time but received little satisfaction. I then contacted the Greenfield Corporate office and was pleasantly surprised in regards to their responsiveness. They listened to my concerns and took action almost immediately. The home now has a new director and the quality of staff has greatly improved. In fact, it is like night and day! I understand how issues can come up in any type of business. However, it is how the management addresses (or does not address) these issues that is a true testament as to the integrity and quality of a company. I am pleased to say that Greenfield went over and above board to alleviate and rectify my concerns and for this reason I am giving them 5 stars!

My mother has been in this community for around four years. Initially I was extremely happy, but last year things started to go downhill. I raised my concerns with the executive director at the time but received little satisfaction. I then contacted the Greenfield Corporate office and was pleasantly surprised in regards to their responsiveness. They listened to my concerns and took action almost immediately. The home now has a new director and the quality of staff has greatly improved. In fact, it is like night and day! I understand how issues can come up in any type of business. However, it is how the management addresses (or does not address) these issues that is a true testament as to the integrity and quality of a company. I am pleased to say that Greenfield went over and above board to alleviate and rectify my concerns and for this reason I am giving them 5 stars!

Several months ago the Greenfield location in Cockeysville was good. Since then, they changed the staff - or should I say eliminated many of the staff and replaced them with less people. The care has been deplorable since the new administrator took over. Its been about a month and many of the families are making other arrangements for their loved ones. There should be plenty of vacancies shortly if not already. Think twice about moving someone you care about there.

Please be aware that there have been changes in the corporate management since summer 2017. This is NOT the same place that produced the former good reviews. Budget cuts, staffing cuts, [Removed] of maintenance and personnel problems = bad atmosphere, bad care, and a bad experience. Look for something else!

This place is unacceptable! My father was found dirty several times and had a period of insomnia that was never reported to us. Also, their pharmacy and psychologist dropped them. We were told that a new psychologist was on staff but after an incident we were told that he didn't receive the evaluation he was supposed to have. High staff turnover and treated rudely by management after raising some concerns. Daily staff was nice when they weren't quitting.

This is a nice little place; however, the facility is smaller and more intimate. It may not be a good option for my Mom who likely wants more socialization with a larger group.

I liked Greenfield Senior Living, it's a nice community with friendly staff.