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Chapman Manor

414 Chapman Rd E, Lutz, FL 33549
8.1
Review Score
65 reviews

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Anonymous - Child of resident/client
4.0
Highly recommend; Caring staff

Our loved one passed [date removed] but Chapman Manor feels more homey than most. Most facilities felt sterile, like a hospital. Chapman felt more inviting and recently refurbished facility. With the care services, we had at least 1 issue where it appeared resident family member got someone else's medication & this was never addressed to my satisfaction, but no other major concerns. They could have more activities for men.... Read more

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About the facility Chapman Manor

Situated on five acres surrounded by shade trees, fishing ponds, and native wildlife, American House Lutz in Lutz, Florida, is a vibrant community designed to help seniors enjoy an active lifestyle and experience a healthy well-being. The community offers assisted living and memory care accommodations in an attentive environment.

Every day, residents can participate in various events and activities, ranging from tai chi and exercise classes, to discussions about current events, to social hours. American House Lutz also offers a variety of convenient amenities, including three event centers, a salon and barbershop, a library, and relaxing outdoor spaces. Residents can dine al fresco on the large patio, which provides a beautiful view of the gardens and walking paths.

American House Lutz has a new memory care neighborhood for seniors with Alzheimer’s and other forms of dementia. This thoughtfully designed space offers highly personalized care provided by specially trained staff, and includes open-concept living, specialized dining and event areas, and secure indoor and outdoor spaces.

State Classification

American House Lutz is an assisted living facility, which in the state of Florida is a facility that provides supervision of the activities of daily living, medications, and other similar services to residents in a homelike environment....

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Chapman Manor is a community within Mainstay Healthcare Management properties. See all Mainstay Healthcare Management communities.

Pricing for Chapman Manor

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Chapman Manor

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Amenities at Chapman Manor

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Guest Meals
International Cuisine
Meals Provided
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Indoor Atrium

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

Reviews
for Chapman Manor

Write a Review

8.1

Review Score

Review Score

65 reviews

8.1

Out of 10


5 star

42%

4 star

34%

3 star

17%

2 star

0%

1 star

8%

65 reviews

A Place for Mom has scored Chapman Manor with 8.1 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Chapman Manor has 65 reviews with an average "overall experience" of 4 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.3

Meals & Dining

3.8

Care Services

4.0

Activities

4.0

Staff

3.9

Value for Cost

4.0

1-20 of 65 reviews
Sort by

4.0
Anonymous - Child of resident/client
Assisted Living
November 6, 2024
Verified Review
Highly recommend; Caring staff

Our loved one passed [date removed] but Chapman Manor feels more homey than most. Most facilities felt sterile, like a hospital. Chapman felt more inviting and recently refurbished facility. With the care services, we had at least 1 issue where it appeared resident family member got someone else's medication & this was never addressed to my satisfaction, but no other major concerns. They could have more activities for men.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

5

Value for Cost

5


3.0
Anonymous - Child of resident/client
Assisted Living
October 30, 2024
Verified Review
Overall great community. I do recommend

When my dad first arrived the staff was great. They had a lot of changes at some point prior to July and a few things seemed to change but all in all Chapman was very good for my dad. He passed way in [date removed]. I would recommend them for other people when in need

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

3

Staff

5

Value for Cost

5


5.0
DanielTampa - Toured community
Memory Care
October 2, 2024
A Peace of Mind

There are some incidents and accidents in life when you are so grateful for help you didn’t know you would need: a plumber when that pipe broke; the electrician that returned your dryer to working order; a lawyer for the time you were wronged. So when my sister’s Alzheimer’s became too much for In-home care, there came A Place for Mom. With compassion and knowledge, helpful emails and an array of choices based on location and cost, they assisted me in narrowing down 7, then 4 and finally THE ONE: Chapman Manor. From the first phone call with [name removed], the marketing director, to my interview with her which included a thorough tour of the facility, I was very impressed and pleased. This was going to be a place for my sister and provide a tremendous peace of mind! The staff, especially [name removed], are both professional and highly skilled at what they do. With the recent hurricane, some extra staff stayed overnight to ensure the safety and comfort of the residents.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


3.0
Anonymous - Child of resident/client
Assisted Living
September 3, 2024
Verified Review
Hoping for improvements - need more staff

There has been a lot of staff turn over in all positions and that they currently are short on care givers. They need a friendlier activities coordinator and better food recipes.

Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


4.0
Anonymous - Child of resident/client
Assisted Living
August 23, 2024
Verified Review
Review for Chapman Manor

The caregivers are very nice to my husband and seem genuinely fond of him. Even though there is not an RN on staff I keep him here because they treat him so kindly.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

3

Staff

5

Value for Cost

4


3.0
Teri S - Child of resident/client
Assisted Living
July 6, 2024
Sadly down hill

Mom has been there since summer of '22 under American House, huge staff turn over since the sell to Chapman Manor. The maintenance guy does nothing apparently, as we have done most of the repairs on our own, as it was left in disrepair after many repair requests were ignored (plumbing, closet and window leaks). Now I heard the terrible maintenance guy quit..good BYE! Some staff actually truly care and spend time with the residents, like [name removed] and [name removed] in the lunch room, while others just show up to collect $. Sad we come 1-2 times a week for 2 years and the front desk staff don't recognize us or even know who our mom is...Come on! Yes, Chapman House is fixing up inside with new paint and floors, to increase sales my guess. However, look up...the roof, flashing blown, windows leak, etc... The physician assistant, never follows up with us, mom has had a sore throat for over 2mos now...they say she is fine...what the? Raspy voice isn't a clue. Yes we are involved and care about

Cleanliness

4

Friendliness

3

Meals & Dining

5

Care Services

4

Activities

4

Staff

3

Value for Cost

3


5.0
Anonymous - Child of resident/client
Assisted Living
June 11, 2024
Verified Review
chapman manor review

The location of Chapman Manor community is great. Lots of shade to enjoy the outdoors. They are installing new floors as they promised. The staff encourage the residents to participate in the activities

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

5

Activities

5

Staff

4

Value for Cost

5


5.0
Susan K - Child of resident/client
Assisted Living
February 23, 2024
Comforting

Ephesians 6: 2 , “Honor your father and your mother” is the first command with a promise”. Not being able to physically care for mom 24/7 has been a challenge, finding a place for mom has answered our prayer. Chapman Manor made this transition as comforting and understanding as possible, they took the time to explain what we didn’t understand, their insight as to how to take care of mom was outstanding, they are patient and kind with her. Mom is very comfortable with her care, the staff make’s sure she is doing ok, and have called us if they felt there was an issue.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
Maria - Child of resident/client
Assisted Living
December 13, 2023
Verified Review
Great overall facility and staff

Chapman Manor is a great place, i love it. Dad well cared for. Not sure about the activities. Rated a 3 just because I'm not really sure what memory care does or can do but everyone is great! NO complaints

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

5


1.0
Anonymous - Child of resident/client
Memory Care
November 9, 2023
BEWARE !

Make sure you read current reviews on Chapman Manor. NEW ownership and management are terrible. Most all of their staff ( who were greatwhen it was AMERICAN HOUSE ) have left or were let go. Most times not enough staff to help residents and management always full of excuses. Our recommendation is do not put your love one here .Much more could be said.

Cleanliness

2

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

2

Staff

2

Value for Cost

3


1.0
Veterans Advocate - Caregiver - Friend of resident/client
Assisted Living
June 6, 2023
Three days is all it took for my family member to break a Hip!

Our 80 year old veteran was a resident at American House. Grace Manor at Morton Lake group purchased American House and took over on [date removed]. Three short days later (on Memorial Day) our 80 year Old veteran fell in their lobby and shattered his hip. He is now bedridden. THREE DAYS! That's it! THREE DAYS under management that is non-existent. If you put a family member here be sure of what you're getting yourself into. This went from a great place for residents to a non monitored, short staffed, non-caring facility. Asked for the video of the fall so the VA could review the side and force in which out Veteran fell and was told by the Director that is the VA wants to see the video "they can get a warrant". What are they hiding from?

Cleanliness

3

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


5.0
Anonymous - Child of resident/client
Memory Care
April 12, 2023
Verified Review
Would Recommend

Good overall environment at American House Lutz. You do have to be an advocate for your loved one - be involved. But most personnel are kind and patient.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

3

Staff

4

Value for Cost

3

Response from Chapman Manor

April 12, 2023

Thank you for your 5-star review of our community! We appreciate your feedback!


3.0
Anonymous - Child of resident/client
Assisted Living
April 6, 2023
Verified Review
Review for American House Lutz

I would have to be honest and say it was not the best facility for my mother's need. Some of the staff workers there made you feel welcome and others not so much. I would get numerous calls about incidents that happened or me and relatives would have to come there to help the staff. Which was an inconvenience for the price you have to pay each month, including the community fee. Overall my mother did not feel in her mind that she was safe there. The food there was not the greatest either. It seemed to be the same thing every day/week. Overall, even though they said they handled dementia and memory care issues, you had to be at a certain level/later stage of dementia, more immobile. They were not trained to handle someone in the beginning stages, so it felt like a lot time and energy waisted since I was not properly informed from the beginning.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

3

Staff

3

Value for Cost

3

Response from Chapman Manor

April 7, 2023

Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Sean, at sdimas@americanhouse.com to discuss any concerns you may still have. We value your feedback and look forward to hearing from you.


5.0
Tim P - Child of resident/client
Assisted Living
February 17, 2023
Verified Review
amazing staff, peace of mind, highly recommend

The location is perfect and beautiful. The staff is caring and friendly. Everything is available in house for specialized care such as podiatry, dermatology etc. The entire staff does an outstanding job!!!

Response from Chapman Manor

February 17, 2023

Tim, thank you for your 5-star review of our community! We appreciate your feedback!


1.0
Anonymous - Child of resident/client
Assisted Living
November 17, 2022
Verified Review
If You Love Your Loved Ones Don't Send Them Here

I wouldn't recommend you tour or place your loved ones here. My loved ones were here and their move in was horrible. One of my loved ones was there for less than a week. The Executive Director is mostly unresponsive to any form of communication. I'm still waiting for a response to some follow up questions I had and I have waited for more than three business days for a response. This is unacceptable in my opinion. I ended up taking my loved ones out of the community for their safety.

Cleanliness

4

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

2

Staff

3

Value for Cost

2

Response from Chapman Manor

February 10, 2023

Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Sean, at sdimas@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.


5.0
Anonymous - Loved one of resident/client
Assisted Living
November 2, 2022
Verified Review
Clean Community

It's a very clean community. There is interaction with, the people at the main desk and the director, but there is no interaction with the staff on the main floor. The lunch and dinner is terrible but breakfast is good. My loved one needs to be, included in more activies that are appropriate for them. We picked this community because, it was better than other places that we visited. We also liked, the cleanliness, and they had onsite nurses in the building. The facility itself was really nice.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

3

Staff

3

Value for Cost

5

Response from Chapman Manor

February 10, 2023

Thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.


4.0
Marcie - Loved one of resident/client
Assisted Living
October 31, 2022
Verified Review

Overall we have been pleased with the care at American House. Our only complaint is lack of communication from administration and nursing regarding falls and plan of care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

4

Staff

4

Value for Cost

4

Response from Chapman Manor

February 10, 2023

Marcie, thanks so much for your feedback! We appreciate you being open and honest with us.


4.0
TS - Child of resident/client
Assisted Living
September 6, 2022
Verified Review
Our Personal Experience

It's a small, family-oriented community where it's easy for the residents to get to know each other. We picked them based on cost. The size of the room is average. The activities are a bit outdated and could stand to be updated. The facility is not new, but they are making improvements.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

4

Staff

4

Value for Cost

4

Response from Chapman Manor

September 7, 2022

TS, thanks so much for your feedback. We appreciate you being open and honest with us.


4.0
Teri D - Child of resident/client
Assisted Living
August 12, 2022
Verified Review
fantastic caring staff

Since our loved one has moved in the staff members continue to be so friendly and great with the residents. Based on our experience so far with American House Lutz we would definitely recommend them to other families and especially for women. This is not a negative comment for the community but when it comes to the activities they could have more for men and more things they may be interested in

Cleanliness

4.5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

4

Response from Chapman Manor

August 16, 2022

Teri, thanks so much for your feedback. We appreciate you being open and honest with us.


4.0
J E O - Child of resident/client
Assisted Living
July 6, 2022
Verified Review
Overall A Great Experience

I think this is a great place for my loved one. There was a small adjustment time for my loved one to settle in to the community. The staff are getting better to work with for communication with the family. There are three meals a day served to the residents, and they have options to choose from. There is a monthly calendar of activities for the residents to choose from as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Chapman Manor

July 7, 2022

Thanks so much for your feedback. We appreciate you being open and honest with us.


Viewing 1-20 out of 65 reviews

Neighborhood around Chapman Manor

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Frequently Asked Questions about Chapman Manor

Chapman Manor offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Chapman Manor 8.1 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (813) 909-9679 to reach a resident at Chapman Manor.

To reach a resident at Chapman Manor call: (813) 909-9679



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.