Legacy at Highwoods Preserve

My loved one was previously a resident at Legacy at Highwoods Preserve and the overall experience was good. The staff response is good. The care services are good. The housekeeping is minimal. The nurse is caring. I would recommend Legacy at Highwoods Preserve to others.

As a mother of two young children, finding a place where I can relax, unwind, and connect with other moms is like discovering a hidden gem. Mom 1 is exactly that—a haven for moms like me. From the moment I stepped through the door, I was greeted with warmth and understanding. The atmosphere at Mom 1 is incredibly welcoming. The staff goes above and beyond to ensure that every mom feels valued and supported. Whether it's a listening ear or a helpful tip, they are always there to lend a hand. One of the things I love most about Mom 1 is the variety of activities available. From yoga classes to mommy-and-me sessions, there's something for everyone. It's a great way to bond with my kids while also taking some much-needed time for myself. The facilities are clean, well-maintained, and equipped with everything a mom could need. Whether it's changing stations or breastfeeding rooms, Mom 1 has thought of it all. I always feel comfortable and at ease knowing that my children are safe and hap

What a great feeling to walk into an assisted living facility and feel like home. This is what I want for any of my family members if needed in the future! I have been in the senior housing industry for over twenty years, and this is not always the case.

We love Legacy at Highwood Preserve. From the initial tour we felt right at home and welcomed. They were able to answer all our questions and more giving us great insight and comfort in this big life transition for our loved one. The facility is beautiful and offers so many great activities and ways for our Dad to really feel at home and connected with the other residents and staff. They are always accommodating and available to answer any and all of our questions or concerns. They have great food as well that's such a nice bonus. What we love most is all the engaging activities and how they involve our extended family in the community activities as well. We love Legacy at Highwood Preserve and the wonderful staff.

Great Atmosphere from the day I walked in on my first visit. The employees all greet you with a smile and seem like they want to help. No complaints on the activities they have and the meals are great.

i love this place ive been here over a year and the staff is so helpful they even go grocery shopping for me. the community has been so nice they take us to lunches and also they have great activities

I would recommend the Legacy at Highwoods Preserve to anyone looking for a home for their parent. You want someone who sees them as a person and cares about them as you do. First of all, they went above and beyond with the move-in process. My father was in a rehab facility that was far from the Legacy. They came all the way out to meet him to make sure he could go to Assisted Living. Our departure from rehab was delayed because I was waiting on a hospital bed. [Name removed] made sure to loan me a bed so that we did not have to wait. Anything that was an obstacle in my mind, they took care of. My father had to leave Legacy and go to the hospital. They were quick and helpful with that process. I thought we would not be able to return to Assisted Living and would have to go to skilled nursing when we came out of the hospital. Again, I went to [Name removed] and explained what our obstacle was and he assured me that, with Hospice, he would be able to return to his room. The food is very good. You have good choices like in a restaurant. There are two menus and are options that you can always pull from if you don't like what is on the main menu. The chef is wonderful to work with you if you need anything. Just like with any business, I am sure they're challenged keeping staff. They use an agency when they are short on staff and most of the workers are good. All of the staff that is employed by the Legacy is superior and above average. One thing that is important is that management is always accessible. [Name removed], who is in charge of the facility, and [Name removed], who is in charge of operations, or [Name removed], who is in charge of nursing, are always available. The doors to their offices are always open never closed, that amazed me. I have an example to show how they go above and beyond: I brought in all of my family the Saturday after Thanksgiving. The Legacy provided a room upstairs and we had 19 people with my Dad upstairs for Thanksgiving. When I got to the facility the day of the event the room was warm. I text to see if there was someone who could change the temperature. [Name removed], who is in charge of maintenance, came in on his day off to fix the temperature. The lady in housekeeping is wonderful. She is always mopping the floors downstairs and cleaning up. All of my friends that have lived in Tampa for years and come to visit all say two things: they didn't know this place was here and it doesn't smell like a nursing home. It also doesn't even smell like Clorox or cleaning products.

Legacy is a very nice place to be. Everybody is very welcoming and friendly, very much feels like home. The staff cares about the residents and tends to the residents as family. The building is gorgeous with a nice warm feeling upon arrival. I love visiting the Legacy each and every-time!

The leadership team at the legacy at highwoods preserve is outstanding! The care, and dedication they exhibit is beyond compare. Food is top notch and they are always doing fun activities and parties.. love this place!

The Legacy at Highwoods Preserve is a nice assisted living home located in a quiet neighborhood in the New Tampa area. My mother is 102 years old and now needs assistance with daily living tasks as well as support with her medical needs. I am happy to share that The Legacy has provided quality care for my Mom for one year now, therefore I can confidently attest to their reliability. Staff are kind and helpful. They look after my Mom with a group effort to assure she is well cared for, safe, healthy and happy. Delicious home made, hot meals are served with a smile 3 times a day. The facility is always clean and well maintained. Management is personally assuring that all concerns are addressed. I highly recommend The Legacy to anyone who needs assisted living support.

We chose Legacy of Highwoods Preserve mostly due to the facilities proximity to me. So far we have had excellent care, staff are friendly, there is a nurse on premise, great activities, and it is very clean. On the meals, there are very little fresh fruits served. I would recommend Legacy to other families.

Since the new director, is on place, Legacy is moving in a positve direction. The staff is great, except they are short staffed. They need seperate employee to do laundry. The cleaning crew, which is one person upstairs is awful. When I visit, I clean my moms room and it is disgusting. He needs coaching.

My loved one is very happy here at Legacy at Highwoods Preserve. I love the way it is laid out, the common areas are very compact. She loves the staff, they are all very sweet to her and she has been happy with the care as well. [name removed] the manager has such a happy and encompassing demeanor. He knows everyone of the residents name. Everyone knows her name and acknowledges her when they see her. I would definitely recommend Legacy at Highwoods Preserve to others looking.

This is the 4th senior community that we have been involved with. It's by the best one. They don't use 'fuzzy' math when billing, the caregivers are kind and patient, people follow through on maintenance requests (hanging pictures, etc.)

All around I have been happy with the choice I made to move my mother in here. The management, the facility, the nurses, the food, and the rest of the staff are both caring and competent. Thank you

We are completely satisfied with Legacy at Highwoods Preserve. I was very impressed with the staff in the beginning, specifically [name removed] the director. I liked his availability, forthrightness, and he did a good job making me feel comfortable with our decision and that has not changed since we have moved in. It has been a great experience and we are glad we found Legacy.

If you are looking for a cozy atmosphere for your loved one look no further than the LEGACY.... My mom has been there over 2 years and I cannot say enough for the director and ALL the staff employed at the LEGACY. There is always something to keep all the residents engaged. THE LEGACY is a smaller community, and you have a feeling of a family not a HOTEL. I have recently visited a friend's mom in one of the new communities and although the community was BRAN NEW, the feeling, and treatment you receive at THE LEGACY was just not there. I would highly recommend THE LEGACY for your loved one!

My mom is a resident of The Legacy for 2 years. She moved in just before COVID so we did not get to experience THE LEGACY as we know it now. Things are getting back to normal a bit and I find THE LEGACY to be an amazing facility. The director, and all the staff really take pride in operating this facility. I visit my mom everyday, so I see everyday how wonderful this facility is. If you are looking for a place for your parent, I would HIGHLY recommend THE LEGACY, it is like Disney World for the elderly!!!!!

Although I'm a vendor at this property, I found the facility to be immaculately clean and it smelled wonderful. The staff and particularly the executive director, [name removed] was amazing. His attitude is focused on the well-being of his residents, their families and the employees and staff. Highly recommended. BTW...lunch was delicious. Jonathan A. Steiner Air Esscentials.