Carnegie Village

I placed my wife [name removed] in this place and informed them not to give her certain meds as she has bad reaction to them, [name removed] loved to walk and I got word they found her walking around in the parking lot in pj's, this is suppose to be a secure place, next I found out she had made it over to the admin, bld, again unassisted, right after those 2 times she started falling and having to be taken by ambulance to hospital emergency room, I asked for list of her current meds, the medical staff refused this and during the next 9 months she fell at least 10 times, each time required the emergency room, they finally told me they couldnt care for her anymore and to move her to another facility, gave me 30 days to find new one, and that during that 30 days they would put her on 24 hour care at my expense, found her walking around naked, her sofa soiled, she thought it was a toilet, this is just a short list of some of the things that happened in the short time she was there, this is a hell hole

Terrible rating. For Rehab Services - check Medicare and comparison stats first. My parent has been in Carnegie Village Rehab - terrible care by hands on nursing and medication administration. It took more than 48 hours for all of my parent's meds to be provided from "their pharmacy." Less than - welcoming - to an elderly person who just arrived from acute care to rehab. My parent stated they were "afraid" in the first 24 hours. Gee - I did not desire to leave my parent. More moves would have been - unsettling to the parent therefore - we made our presence known most every day - even with our working full time. So much for our Medicare benefits that my parents worked so hard for during their life! Bedside nursing - Stinks! PT, OT, Speech - well done! Bedside - my parent's call light is NOT answered for 28 minutes most times - or longer! I timed it - after I arrived and the parent's light was already on! How long was that?? Therefore the parent was soiled - who is cognitive (unpleasant experience by a cognitive elderly adult with dignity) - and clothes to be washed by family unless you want clothes to be combined with everyone's clothes in the laundry from the same - skilled nursing hall! NOT! What an ongoing very unwelcome to a debilitated, weak, afraid, former government employee! I would not recommend this "my poor rated" facility for rehab. I heard it was - good, NOT! The PT, OT, Speech - is not the only care a person in rehab needs - they need their medical ongoing care in a timely manner - with professional caring, courteous, compassionate staff. NOT! It would be great if all staff wore name badges - a part of their uniform so as you could take names for Admin. Excuses - "I'm new here, I lost name badge, I don't know, I faxed the med orders to our pharmacy." Where is the accountability? Spoke to Admin on numerous occasions -- same ole lack of med care - which is important to rehab in conjunction with PT, OT, Speech. I would NOT recommend this facility as a rehab program. Location for convenience is not always best. Next event we will go to Lenexa, KS where the reviews are great - and the care is compassionate for the ailing elderly. Our family has talked and taken an unguided unannounced tour with clients at the Lenexa, KS facility. We made a mistake for our parent - that we will have to live with! DO NOT UTILIZE CARNEGIE VILLAGE, BELTON, MO - FOR REHAB SERVICES! Check your options.

[name removed] the admittance coordinator was very rude to me when I wanted to place my father there at rehab. I thought she was bipolar, one minute she was happy, the next she was horrible. I then met with [name removed] and she wasn’t very professional at all. Those two people gave me a horrible experience and I would not recommend the facility to anyone. After talking to a friend I learned that I wasn’t the only one who has had a bad experience there. I would pass if you are considering this place.

We did not receive new info from them but we did re-visit here. Mom likes it and laundry is in the apartment.

Very elegant decor and residents were pleasant.The facility was clean and well taken care of. Pricey and only continental breakfast was included.

This seemed like a nice community when we visited. The people we met were nice and knowledgable. This is a larger high rise community and I just did not get the homey feeling we were looking for when we toured.

We did not like the care from this community. the staff did not offer good care for her. The staff did not do what was ordered from the dr. Several times we were informed that is requested were not carried out. filled. We could not trust the staff to do what was needed. They did not answer the call button when my mom was needing assistance. The community was not clean and the carpets were very dirty and not clean. The staff did not keep up on cleaning. The menu was very bad and most of the meat that was offer was not good for any of the residents were able to eat what was offered. They did not respond when she needed care. I could not recommend this community for care to anyone.

It’s rare that you come across standout talent like [Removed]. I have had the pleasure of working with [Removed] collaborating on the care needs of my Mother. I am particularly impressed by [Removed] ability to handle even the toughest requests effortlessly, a skill that seems to come naturally to her. Memory Care in of itself can be a challenging; no matter how tense a situation, [Removed] makes sure everyone has a smile. I’ve had the pleasure of knowing [Removed] several months, during this time I am impressed with her ability to really stand out, And, of course, her personality is such a joy. She's goes above and beyond... Love her. I am very pleased with the facility, [Removed], Peaches are all are very welcoming. Nursing staff are also very helpful.

i moved my mom there in Aug and she loves it compared to where she was at . the staff are fantastic the care goes above and beyond for her . the food is great it is an amazing place for elder parents all top notch rehab dept and service. the rooms are great and i can see a change in her she seems a lot happier again thank you to all the staff and bless you for the service you provide to our aging loved ones

The facility was just fine. However, we could not choose this facility for my husband's respite stay because they were not able to accommodate him due to his specific health needs.

My mom is enjoying the facility, but I am not too thrilled with her stay because the staff keep the residents in memory care in their rooms instead of giving them a chance to go out. Overall, the facility needs improvement.

Visited today and loved it. Met with [Removed] who had so much info for us. Loved the whole facility! I would give 10 stars if I could!

We toured this community for my mom. The staff was very nice and helpful. We did not want a bigger community due to my mom is more comfortable in a small atmosphere. They do offer alot of great activities.The community was well taken care of and clean. We would recommend this to other families wanting a bigger community.

I like the staff here they are patient and friendly to me and my loved one. The community is always clean and neat. My loved one really likes the cafeteria that they have more so then the big dinning area. They are good about keeping us in the loop about what is going on with my loved one.

I had a good feeling right from the start visiting Carnegie Village with my mother. We had gone to about three other assisted living facilities before going to Carnegie and each one were nice but it just did not feel like home. My mother had the same feeling of home as well. The residents all seemed happy and well taken care of, and the staff at Carnegie Village all genuine and caring individuals. It is a huge adjustment for my mother but I am so grateful for the patience and caring the staff at Carnegie has shown. I recommend Carnegie Village to anyone needing to make the move to senior care for their loved one.

I thought I was going to stay at a rehab to recover from an injury to my foot but I discovered this community is for assisted living. The staff is friendly and attentive, they brought my food to my room. During my stay I had a small problem, I was not brought my meal at times. I had a physical therapist help me and I was not too happy here and I would recommend this community if they need assisted living.

So far, so good.

I just moved my mother into Carnegie Village Assisted Living. The atmosphere is bright and cheery and the staff are always eager to help. The facility is clean and mom really enjoys the artistic activities they have all the time. The director has an open door policy, he has been very helpful. Overall, I am very impressed with Carnegie. Their outfit has exceeded my expectations of assisted living!

I only toured the facility but was not impressed. The independent living side was bright and clean. However, the assisted living side had strong urine odor and not as clean. Didn't feel up to standards for the price.

It appears to be just fine. Mom seems happy. She likes the food and the people. They were only a little more expensive than others, though not by much. We chose it because we liked the location. It seems to have worked out really well so far.