Brookdale Eden Prairie

Brookdale is very homey and welcoming great staff on all levels

With the experience between myself and my loved one I would have to say that their staff and medical team was not that great. They were not administrating my loved one with her medication consistently and when questioned about it their argument was “We didn’t think she needed it”. On their website they claim to be an Alzheimer’s and Dementia Care, but from what I see they really aren’t. Patients have access to exit doors and running around in the hallway. Since they can’t handle those kinds of symptoms in someone their suggestion to hire a full time assistant to look after her because they couldn’t do it. And of course the charge you more on top of what you are paying now. Makes you think why you’re even paying the base rate. The corporate staff was good though. They were able to hear us out and assist us in moving my loved one to another facility.

Too many times my husband needed a clean brief, his meal substitute when they served pork was a peanut butter sandwich, and too many personal possessions were lost. We never recovered his glasses and many of his clothes. I was not satisfied with his care.

Well thought out program for people with memory loss issues. Lots of activities to keep residents active and engaged, as best they can.

My father has been doing well since his move to Brookdale Eden Prairie. It has been as good as it can be given the situation.

The tour was great and they did a wonderful job. From what I saw it was a good community but not what we wanted. The price and the care were not a match to our needs. The person we talked with was good at explaining everything to us.

The Brookdale Eden Prairie was nice, but it was very far from our home which was the deciding factor. Other than that, the place was clean and the staff was very friendly.

This place was drop dead gorgeous. I also really liked there program that they offered. I was very impressed with everything about the community and the staff. The only hold up that I had was that it was to far away for mom to be.

My mother is still adjusting to this community, but I know she is safe, and in good hands. They have an amazing staff at this facility. They really wrap their arms around my mother to make sure she feels comfortable. They really go out of their way to make sure she is okay. She is eating well, and she looks good, and healthy. She is trying some of the activities they offer, and she has met a nice group of friends. They are providing her great care. I'am pleased with all they have done for, and I would recommend this community to anyone looking for this type of care.

I met with [Removed] on Friday, she was extremely knowledgeable in her property, the services and excellent in communication with frazzled family members (me) There was a tour of the site, I love the concept and the way the property is kept clean and fresh smelling. [Removed] had very helpful information about rates and possible "opportunities for additional veterans benefits assistance.I would highly recommend this property to anyone who has a family member or friend in need of Memory care.

The staff here was okay from what I can tell from the tour. They were helpful with letting me know what they had to offer. I did see residents out and doing stuff. i just did not feel that this was the right community for mom.

The Brookdale Eden Prairie was a good choice for my loved one. The staff at this community take very good care of her. The place is kept clean and so far the maintenance has done a good job of keeping her room clean. There is an outside area that family members could visit the residents as we please. The community is small which I like, she can walk around as she pleases without having to worry about going through locked areas.

The meals have been reasonable and my loved one seems to have little to no complaints about her dinning experience. Her bedroom is comfortable with lots of natural light with a spacious bathroom. My loved one seems to be enjoying the activities as well as the interaction between the other residents.

The activities are phenomenal, they keep everyone active. I think they could work on communication regarding medical issues though. But I have been very happy with the place, Clare Bridge is a great facility.

Feel like my Mom is safe there.She seems to get along well seems happy.

I've recommended Clare Bridge and the Utopia program to so many friends! We had a bit of an issue in the beginning, but they were able to accomodate our loved one's needs and make her happy! Laura, the care counselor, has been great at keeping us informed and really staying on top of it! Dan, the activities director, is tremendous! We went to Family Night, and he was up dancing with the residents! He is very, very loving to all of the residents!

They have been really good to work with. The food is a little bland for me, but I think it's good for my parents. We chose them because they agreed to take charge of the situation, and went the extra mile in getting them transitioned. The communities we dealt with in the past were not very flexible or able to work with us and they have been able to do that.

We're very pleased with this place so far. My loved one is as happy as she can be in a care facility. Everyone has been great, the staff are very friendly, the care is good, and it's very clean. We liked this more than some others we looked at just because it had a more homey and less institutional feel.

i would give them a 4.99. I have just a little complaint and its not that its gonna hurt me financially, but when we signed up we were told that his laundry would be done seperately from everybody elses but its inevetiable that every couple of weeks we have clothes missing and there's one RN who's so upset about it that she calls for a mass search of his pants. I address it and deal with it and it's certainly not a reflection on the whole ball game. They're very friendly and they're on top of his care needs. They're very very good with activities, Dan, Christine and Anne Marie are all very good with finding things that he will enjoy and even down to the maintenence man, Chase. I told him my husband loves repairing things and asked if he could just tag along and Chase said he'd love to have him along. A small setting like this is perfect for him and security is very very good.

Brick entrance and hallways, age of property and limited options. Easy to eliminate.