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Brookdale Collin Oaks

4045 West 15th Street, Plano, TX 75093
9.4
Review Score
85 reviews

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Joseph G - Child of resident/client
5.0
Positive Experience at Brookdale Collin Oaks

My mother is 93 and entered the Memory Care Community at Collin Oaks 4 months ago after recently losing her husband of 74 years. She has adjusted well and is very happy. At each visit she tells us how nice everyone is to her. The staff has been great. They keep us updated and informed. The staff keeps the residents busy with fun activities and exercise classes. And, she loves the food. This has been a very positive experience and I highly recommend Collin Oaks.... Read more

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About the facility Brookdale Collin Oaks

Reinvent yourself and your retirement experience at Brookdale Collin Oaks. With familiar furnishings, soothing wall colors, and easy-to-navigate floor plans, you can fully embrace the comforts of home without all the burdens of old-fashioned chores.

Here, your care, meals, and housekeeping are managed for you. Whether you are in need of assisted living services or memory care, Brookdale’s trained team members can accommodate a variety of wants and needs. Through person-centered memory care programming, residents receive gentle guidance and visual reminders to flourish in everyday activities like kitchen tasks, gardening, and other opportunities, to preserve a variety of life skills and talents. Assistance with medication management, bathing, dressing, and grooming are also provided, as needed. Brookdale Collins Oaks offers on-site conveniences like a beauty/barber shop, a pharmacy, and postal services, and many residents and families find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. An alert system is also used, to offer additional security.

Lastly, the Brookdale HealthPlus program offers residents a higher level of care without higher costs. Here, care coordination is overseen by a registered nurse. Preventative measures such as annual wellness visits, immunizations, and...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale Collin Oaks is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Collin Oaks

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Collin Oaks

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Amenities at Brookdale Collin Oaks

Community Details at Brookdale Collin Oaks

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


More on this community


Reviews
for Brookdale Collin Oaks

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9.4

Review Score

Review Score

85 reviews

9.4

Out of 10


5 star

42%

4 star

33%

3 star

18%

2 star

4%

1 star

5%

85 reviews

A Place for Mom has scored Brookdale Collin Oaks with 9.4 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Collin Oaks has 85 reviews with an average "overall experience" of 4 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.2

Meals & Dining

3.9

Care Services

3.8

Activities

4.0

Staff

4.5

Value for Cost

3.9

1-20 of 85 reviews
Sort by

5.0
Joseph G - Child of resident/client
Memory Care
November 20, 2024
Positive Experience at Brookdale Collin Oaks

My mother is 93 and entered the Memory Care Community at Collin Oaks 4 months ago after recently losing her husband of 74 years. She has adjusted well and is very happy. At each visit she tells us how nice everyone is to her. The staff has been great. They keep us updated and informed. The staff keeps the residents busy with fun activities and exercise classes. And, she loves the food. This has been a very positive experience and I highly recommend Collin Oaks.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jeff L - Child of resident/client
Assisted Living
November 18, 2024
Georgia Pearl

My mother and father-in-law came to Collin Oaks three years ago. Married 71 years at that time. They shared a suite until father-in-law had to be transferred to Memory Care. Our family has experienced nothing but love and caring from this facility. Father-in-law passed this past [date removed], but [name removed] wish to remain here based on the friendships and relationships she has been blessed to cultivate at Collin Oaks. God Bless this facility and staff??

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


2.0
Anonymous - Child of resident/client
Assisted Living
August 29, 2024
Verified Review
Disappointed

My mom's room consistently has a sewage odor. Everyone seems friendly. I picked my mom up for dinner last night and her hair was FILTHY again. Food is just terrible and I haven't met with anyone who is happy with the food. Mealtimes are not looked forward to nor are they enjoyable. The activities seem well-planned and fun. The value we were quoted when moving her in vs. the value we are getting now for the above ratings isn't there. Also, the front desk phone hasn't worked for weeks, and that should not happen.

Cleanliness

4

Friendliness

5

Care Services

2

Activities

1

Staff

5

Value for Cost

2

Response from Brookdale Collin Oaks

September 3, 2024

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.


5.0
Kim - Child of resident/client
Assisted Living
February 26, 2024
Great place.

Brookdale Collin Oaks is a great place. I visited about 6 facilities and Brookdale Collin Oaks was by far my favorite. I had a really good feeling the 2 times that I visited. But more importantly, its a great place for my mom. She loves living there. (She tells me this everytime I visit.) She loves the staff and the fact that they are all so friendly and accommodating. She loves that people check on her throughout the day. She loves the activities and the food. What more can I say. She's happy, and I'm happy because she's happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Kim - Child of resident/client
Assisted Living
November 29, 2023
Verified Review
Review for Brookdale Collin Oaks

I would say that my experience has been very positive, but more importantly, my mom loves it there. My objective reasons are above for the most part, but subjectively, I had a good feeling about it the few times I visited before moving my mom in.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Basil Y - Industry reviewer
Memory Care
October 26, 2023
the staff

The staff are very helpful and pleasant

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Child of resident/client
Memory Care
October 26, 2023
exceptional. [name removed]- memory care

Memory care unit has been exceptional for my dad. Staff is very caring and attentive. He has thrived there and I'm at peace knowing he is will taken care of. Staff is patient and kind and respectful of their residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Jennifer K - Child of resident/client
Assisted Living
October 26, 2023
kind front office staff

front desk person, activities director & maintenance men are fabulous. All very personable, caring and responsive to requests/needs

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

No data collected


4.0
Jeff L - Child of resident/client
Assisted Living
October 26, 2023
service/care

mom loves [name removed] and [name removed] due to the care and understanding they provide her as caregivers

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


4.0
Connie J McDowell - Child of resident/client
Assisted Living
September 14, 2023
Daughter of resident

Some of the caregivers need to be more patient and caring. The meals could use a lot of help. Showering schedule became an issue for several weeks despite me and my sister bringing the matter to the attention of the Management and nursing staff.the problem has since been resolved. Overall this facility is satisfactory considering the current healthcare industry pay and staffing situation.

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

4

Staff

3

Value for Cost

3


5.0
MH - Spouse or partner of resident/client
Assisted Living
August 22, 2023
Verified Review
Review for Brookdale Collin Oaks

The Memory Care was good for respite care, we did not stay longer. They took good care of my husband.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Linda S - Resident/client
Assisted Living
May 26, 2023
activity program

Activity director is fantastic! She is very kind and helpful!

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Ruby J - Resident/client
Assisted Living
May 26, 2023
activity program

our director [name removed] is wonderful. She has so many activities for us and lovely parties. We enjoy all the parties

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Julie D - Resident/client
Assisted Living
May 26, 2023
activity director

[name removed] is the best activity director we have had. Has thought us so much. We appreciate everything she has done!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Child of resident/client
Assisted Living
April 4, 2023
Verified Review
Happy with our choice

We chose Brookdale Collin Oaks because of the location as well as the atmosphere of the facility. Everyone was very attentive. I never had any concerns about my loved one being well- taken care of.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.0
Linda S - Resident/client
Assisted Living
January 12, 2023
Yes

All of the care providers do an exceptional job and go above and beyond to be caring and thoughtful. Our residence is kept very clean.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Sue M - Resident/client
Assisted Living
December 30, 2022

Good-care for people in need.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

4

Staff

5

Value for Cost

4


3.0
Jane W - Resident/client
Assisted Living
December 30, 2022

It's fun and nice place to live.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

4

Staff

3

Value for Cost

4

Response from Brookdale Collin Oaks

January 3, 2023

Thank you for your feedback.


4.0
Helen D - Resident/client
Assisted Living
December 30, 2022

Very comfortable and a great place who need help with day to day activities. Plenty of opportunity to socialize. Also very happy to have Catholic Services.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

5

Staff

4

Value for Cost

4


4.0
Anonymous - Resident/client
Assisted Living
December 30, 2022

Brookdale is a pleasant place to live.

Cleanliness

3

Friendliness

5

Meals & Dining

1

Care Services

2

Activities

5

Staff

3

Value for Cost

2


Viewing 1-20 out of 85 reviews

Neighborhood around Brookdale Collin Oaks

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Collin Oaks

Brookdale Collin Oaks offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Collin Oaks 9.4 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (972) 519-0480 to reach a resident at Brookdale Collin Oaks.

To reach a resident at Brookdale Collin Oaks call: (972) 519-0480



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.