A Place for Mom found it for me and it was exactly what I needed. So grateful to have this place so close to home and knowing my mom is being well cared for.... Read more
Cottonwood Creek Assisted Living delivers an exceptional senior living experience in Richardson, Texas. The community gives a homelike first impression, with traditional brick exterior and landscaped courtyards. Indoor spaces provide a casual, comfortable environment to host exercise groups, holiday parties, and devotional services.
The community has living options for residents seeking independent living, assisted residential living, and memory care services. The professional health care team is available around the clock to provide assistance with activities of daily living, scheduled transportation, and comprehensive rehabilitation services. The community offers studio, one-bedroom, and two-bedroom apartments, as well as wheelchair-accessible showers. Residents can delight in amenities such as beauty and barber services, housekeeping services, and personal mail delivery.
The area offers ample shopping to satisfy all tastes and budgets at Richardson Heights Village, Pavilion Court, and Richardson Square. Nearby dining ranges from seafood, burgers, and barbecue to classic Tex-Mex eats. Popular nearby attractions include Prairie Creek Park, the Dallas Zoo, and downtown Plano. Top-notch medical care is less than 10 miles away at Medical City Plano, and Idaho DFW Airport is about a 30-minute drive from the community.
To explore the licensing information and compliance histories of senior living communities in the state of Texas,...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.9
Review Score
Review Score
9 reviews7.9
Out of 10
5 star
34%
4 star
12%
3 star
34%
2 star
12%
1 star
12%
A Place for Mom has scored Cottonwood Creek Assisted Living with 7.9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Cottonwood Creek Assisted Living has 9 reviews with an average "overall experience" of 3.3 out of 5.
3.7
3.3
2.8
3.1
3.8
3.5
3.1
A Place for Mom found it for me and it was exactly what I needed. So grateful to have this place so close to home and knowing my mom is being well cared for.
5
5
5
5
5
5
5
The facility is clean and the staff goes above and beyond to provide excellent care. There are plenty of activities for residents to engage in and stay active. There is a family atmosphere rather than that of a clinic.Patients are not just a number at Cottonwood Creek.
5
5
5
5
5
5
5
This facility has great potential and supposedly ownership has made a commitment to improve things but sadly there are many priorities and challenges. None of the fixes are cheap. High turnover in staff in the last 2 years has lead to low morale amongst residents. Some residents need to be discharged and yet it seems they are allowed to stay because they can afford to pay. Most reviews written by staff or residents that are over 6-12 months old are probably not representative of anything currently going on. The biggest issue at this time is several minor “administrative” staff seem to think they are in charge yet are the least amount of help when help is needed.
3
2
2
2
4
2
3
Housekeeping does a nice job.The residents are very friendly, however, the Director could practice some better people skills. All of the caregivers are lovely.They do the best they can. Theytruly care for the residents. They all have a good attitude in trying conditions.
4
4
1
4
4
5
4
Housekeeping does a nice job, rooms are cleaned everyday. All of the residents have been very welcoming towards us. The food is bleh. The menu looks good on paper but sometimes doesn't make the plate. Something different shows up everyday. It's a good thing we can cook in our room, as we often supplement meals that way. For activities, Love the Word game is every day, entertainment every week. As with most facilities, staffing is an issue. The ones helping us on a daily basis are quite responsive and kind. We do like the fact that this facility uses very little, if any, 'Agency Staff.'
5
5
1
No data collected
5
3
2
This is not the place for care if your loved one needs help eating. Our parent was hospitalized for dehydration that caused UTI while in isolation due to pandemic. Phones not answered and if love one to weak to answer their personal phone you don't know their condition. Look for alternative care.
3
1
3
1
3
1
1
This is not a place for you to leave your loved one. This facility is very short on staff. Staff is very unattentive to the residents there. They tend to leave residents in middle of hallway soiled all day. A very strong odor of urine reeks the halls. I've personally walked through the halls contenuiously hearing patient's cry for help while being completely ignored. I've noticed roaches crawling during mealtime. Again this place is horrible. Don't make the mistake of leaving someone you love in this place.
0.5
0.5
0.5
0.5
0.5
My loved ones live here currently. There’s 1 nurse that’s on duty a lot that I like quite a bit and she’s really outstanding. There are a couple of other people that assist her that are also good. However, the food is horrendous. They shouldn’t be serving geriatric people the food that they do. Everything has too much sodium in it and it just feels like institution food. As far as activities are concerned, they have chair exercises, movies, and bingo. It’s really up to the residents to join in. There are strange smells in certain parts of the facility and the residents have no way of opening the windows for fresh air. The washing machines barely clean the laundry and if you give the laundry to the staff, it gets lost. I honestly think they’re trying to do their best but I don’t particularly like this place.
2.5
2.5
2.5
2.5
2.5
I am happy with this community. The staff is very nice and caring. We like the community for being very clean. They offer a lot of variety with the meals. They offer activities that are helpful. We would recommend this community for other families.
5
5
5
5
5
See what the neighborhood has to offer and what’s nearby:
Cottonwood Creek Assisted Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Cottonwood Creek Assisted Living 7.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (972) 783-8000 to reach a resident at Cottonwood Creek Assisted Living.
To reach a resident at Cottonwood Creek Assisted Living call: (972) 783-8000
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.