Sunrise of Plano

I love it here! Very friendly residents & staff. Food is good and activities & entertainment are great!

Very happy with Sunrise. Everyone is so friendly - honestly so friendly. We have been so incredibly pleased with our final choice. The food is fine but could improve, but overall we have been so happy.

Sunrise is a lovely place and has been amazing for me. They are constantly cleaning. The activities offered are nice. The food is excellent. Since moving from my previous facility, I have only had one seizure. This is by far the best experience I have had.

Sunrise is a wonderful facility and the way they went through the process with me made it easy. They genuinely seem to care about their residents. The fact that they were able to accommodate us with an apartment in about a week was huge.

I would not recommend moving to Sunrise for Memory Care. There staff are not properly trained to work with residents who have Alzheimer's/dementia. They also do not clean the rooms regularly and my parent's lived in filthy deplorable conditions. I would advise those looking for Memory Care to find a place where they solely focus on memory care. Also management is unresponsive to requests or questions. They also raise rates without prior notification or an explanation of why.

Housekeeping seems diligent, both checking in on the residents several times/day as well as cleaning the apartment and laundry 1x/week. Communication with the family has been proactive and via multiple channels (email, text, phone call). Example: announcements about flu/COVID patients and revised visitor protocols wrt masks, etc. A shortage of carpet led to a delay when moving in, but that was beyond control of the facility. They could have communicated that better, but they adjusted the move-in date for billing. The meals seem well-balanced and appropriately sized for residents. My dad is a basic meat and potatoes kind of guy (nothing fancy), and the menu seems to match what the residents prefer. Seems like a well-run facility. Definitely the best that we toured and 3-months later, I feel very comfortable with our decision. I would absolutely recommend this facility to others.

The staff is great. My Mom speaks very highly of the housekeeping staff, the dining room staff, and especially the concierge. The move in process was performed by my family and an outside company. The apartment was in good shape for the move-in process. My Mom is a picky eater. She will not eat everything, but likes what she chooses to eat. I would definitely recommend Sunrise of Plano.

Sunrise of Plano is like family. Friendly, caring, delicious food. The housekeeping is excellent in all of the common areas. The staff looks out for the residents. We made the best choice!! I would recommend Sunrise of Plano to others.

Our family honestly couldn't be happier with the care our loved one has been receiving. Even the dining staff remembers names, preferences and favorite treats. My mother in law has said that she feels very grateful for where she is.

I absolutely LOVE Sunrise of Plano, which offers Independent Living, Assisted Living and Memory Care Support all under one roof so seniors, especially couples can age together in place regardless of their needs. The community is very well maintained, traditional in its style and incredibly warm and welcoming. The residents and staff are all so happy and friendly. It is also incredible to discover that many staff from housekeeping, dining room service staff and care givers have all been with the community since it opened nearly 20 years ago. The chef has also been with the community since it opened and makes the most delicious soups from scratch. I look forward to becoming a resident of the community soon.

I've lived in a few communities and looked at most in the area , they've got it right here. One thing that I found living in an assisted living community previously, medication isn't necessarily dosed by what's prescribed but by the nurse's schedule. If you're working with a customer that's on the fence of assisted vs independent that's something to let them know. They have a nice gym. Another big plus is the washer and dryer are in the apartment. Many of the communities have the washer and dryer in a community room. We looked at several independent communities before I moved here. The community is diverse in age. I'm 55. For the assisted living I was close to the youngest. Here I'm in the middle.

Sunrise has been a great experience. There was an adjustment period for our mom as would be expected for any major life change at any new residence, but overall it has been very positive.

Great place and Mom is very happy.

When my Mother and Father went to Sunrise in 2015 they received excellent care. During the past few years the management has changed and they no longer care about their patients. Both my parents suffered from broken bones from falls. My Father passed away shortly after his episode. My Mother is struggling and we are forced to hire private sitters if we want her to receive any care whatsoever. They don’t care about your loved one, they care about profit.