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What I like the most about the Bartram Lakes Assisted Living community is the friendliness of the staff members. I have a great apartment where I get to control my own heat and air conditioning Everything is very clean.... Read more
Bartram Lakes Assisted Living and The Green House Residences offer assisted living and memory care services in the friendly and upscale Bartram Park area of Jacksonville, Florida. Situated in one of the most desirable residential areas in the city, Bartram Lakes and The Green House Residences combine the idyllic peace of the country with easy access to major highways and shopping areas. We are also close to the miraculous Julington-Durbin Preserve, a beautiful 2000-acre expanse of countryside with valuable space for picnics and sight-seeing. To learn more about all we offer, contact an A Place for Mom advisor today!
We provide assisted living services with warm and friendly staff who respect your dignity while providing daily care. The unique needs and desires of seniors are considered, from rehabilitative to emotional and social support. Our teams ensure that residents have choices about the care they receive. Our wellness services include 24/7 professional care, recreational therapy, dietician, pharmacy services, and individualized plans. Transportation is also provided for appointments, errands, and shopping. Some more of our amenities include:
Our memory care unit, The...
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7.5
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A Place for Mom has scored Bartram Lakes Assisted Living and The Green House with 7.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Bartram Lakes Assisted Living and The Green House has 5 reviews with an average "overall experience" of 2.5 out of 5.
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What I like the most about the Bartram Lakes Assisted Living community is the friendliness of the staff members. I have a great apartment where I get to control my own heat and air conditioning Everything is very clean.
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We chose Bartram Lakes and The Green House because of the size of the facility, it is smaller and I felt like he would get more personalized care. There were only 11 people here in memory care. He was not here very long, but based off of our experience I would recommend this facility to others.
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I would tell others looking into the facility that you do need to be involved with your loved ones care, you cannot just leave them there. We have had to stay involved to make sure things are going well. They do try hard and I would recommend if your loved one is still pretty active, but not if they need a lot of help.
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Response from Bartram Lakes Assisted Living and The Green House
January 29, 2021Hello anonymous, Thank you for your review. I am sorry to hear that your experience was not what you expected. We would love to talk to you to understand more about what happened so we can make the necessary adjustments if needed. Please reach out to the admissions department when you call so we can direct you to most appropriate person.
It started off well and ended horribly. If your loved one doesn't just sit in front of the television, this isn't the place for them. I heard the staff make homophobic remarks about how a male resident was eating a banana. I watched as the staff played solitaire and shopped online. I saw a male resident sitting in his urine soak sweatpants. I stayed quiet out of fear of them Baker Acting my loved one, which they ended up doing anyway. His disease wasn't easy at the end, which I wholeheartedly acknowledge; however, they didn't even recognize the signs of terminal agitation. He needed...no he deserved love and compassion. Instead he was made out to be a monster. If you are considering this home for your loved one, please reconsider.
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It started off well and ended horribly. If your loved one doesn't just sit in front of the television, this isn't the place for them. I heard the staff make homophobic remarks about how a male resident was eating a banana. I watched as the staff played solitaire and shopped online. I saw a male resident sitting in his urine soak sweatpants. I stayed quiet out of fear of them Baker Acting my loved one, which they ended up doing anyway. His disease wasn't easy at the end, which I wholeheartedly acknowledge; however, they didn't even recognize the signs of terminal agitation. He needed...no he deserved love and compassion. Instead he was made out to be a monster. If you are considering this home for your loved one, please reconsider.
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See what the neighborhood has to offer and what’s nearby:
Bartram Lakes Assisted Living and The Green House offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Bartram Lakes Assisted Living and The Green House 7.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (904) 528-3500 to reach a resident at Bartram Lakes Assisted Living and The Green House.
To reach a resident at Bartram Lakes Assisted Living and The Green House call: (904) 528-3500
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.