Baldwin house allows moving with only 30days notice (instead of 90days) and there is no lease buy out fee unlike our loved one's current communities. Baldwin house did NOT allow opting OUT of dinner/meals unlike our loved one's current community which has reduced the rent we pay by about [fee removed]/month.... Read more
Welcome to American House Oakland, where you’ll find independent living services provided in a picturesque setting. The grounds of this community include attractive features like a gazebo, fish ponds, and walking paths. American House Oakland is conveniently located near the hub of Oakland County's thriving shopping and residential centers, just off of I-75 and Baldwin Road. The community is also just a short distance from local hospitals, including St. Joseph Mercy, Crittenton Hospital Medical Center, and POH Regional Medical Center.
The dedicated staff of American House Oakland is committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals served each day, as well as housekeeping, laundry, and transportation. Customized care plans are created for residents, and are updated as often as needed.
American House Oakland strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. This state-of-the-art approach to senior living allows an opportunity to create a personalized touch of home for each resident, while providing them with the personal care services they need. The staff also includes a dedicated life enrichment director, who is in charge of planning a wide range of...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.5
Review Score
Review Score
65 reviews8.5
Out of 10
5 star
47%
4 star
34%
3 star
8%
2 star
5%
1 star
8%
A Place for Mom has scored Baldwin House Senior Living Oakland with 8.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Baldwin House Senior Living Oakland has 65 reviews with an average "overall experience" of 4 out of 5.
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Everyone has been friendly and helpful. They understand the emotional change from living on one's own to living in a community. The staff and residents have been encouraging.
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I was very impressed with the activities available from movie night to Wii bowling to the card room. Residents can do as much or as little as they want. I enjoyed the idea that housekeeping comes everyday and cleans the whole apartment once a week. The layout of the apartment is exactly what my father in law needed. I would strongly recommend American House if anybody is looking for a great place to live.
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There are quite a bit of residents here. The staff seems to be very nice and helpful. There were a few minor issues in the beginning, but nothing that wasn't taken care of. This seems to be a nice place overall.
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It's going great, the people are so nice. We haven't had any complaints about food or laundry or any of that stuff either. We visited quite a few places, and this was the best one in our price range. They were pretty easily our first choice.
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My Loved one was in the 'assisted' living until her condition fell below what American House could support. But from the day she arrived, there was nothing but problems, failed medication reminders, noisy and rude housekeepers, awful food (one dinner consisted of a hotdog with 5 (count them FIVE! potato chips). Did I mention missed medications? RX were allowed to 'run out' on at least 5 times. Please, please talk to the residents in the lobby about the food and level of medical care available before you place your loved one here! Pill passers do not know the names of the meds they are dispensing. WARNING! not in any paperwork signed, and clearly not mentioned by the staff….If your loved one should fall in his apartment and 'THERE IS SOMONE IN THE ROOM.. (relative, or caregiver) the medical response team WILL NOT ENTER THE APARTMENT. American House has a very twisted definition of 'Assistance' ! Please look elsewhere. AHouse is clean; thats it. Talk to the residents in the lobby. Talk to them again. They are unhappy about the services here. The friendliness of the office staff ends when the family leaves! One resident would be pushed into the dining room with his oxygen tank in the OFF position. Seems the Medical 'Staff' are NOT ALLOWED to touch any equipment. Spare yourself and your loved one and do look elsewhere.
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Response from Baldwin House Senior Living Oakland
August 21, 2015Thank you for spending your time to give us a straight and detailed feedback. The health and wellbeing of our residents’ are our highest priority and it’s vitally important to us that each resident receives the care they require. We take great care in making sure our residents are comfortable and do our best to provide everything they need. Your honest feedback ensures we understand your concerns and enables us to address them promptly. I thank you very much for your helpful criticism and invite you to contact me to schedule a day and time that is convenient for us to meet to further discuss this matter. Laura Broecker, Executive Director
Looks like this will be the best option for my Mom - very nice facility, and very friendly and accommodating staff. Apt is small but adequate, and funding options are excellent...
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Response from Baldwin House Senior Living Oakland
June 17, 2015We're so happy that you and your mom chose American House Oakland! Welcome! If there's anything we can do to help ease the transition, please contact me directly. Laura Broecker
My loved one lived here for a time, and overall it was a nice place. However, the community is on the larger side, and the residents don't get the degree of one on one attention and care that my loved one ended up needing. The staff here are friendly, and the community is well kept and clean.
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Response from Baldwin House Senior Living Oakland
June 17, 2015Thank you for your feedback! American House Oakland offers independent living with assistance available. If your loved one requires more service, American House has several other locations with greater levels of care. Please contact the main office if I can be of any help. Laura Broecker
We toured American House when we were looking into care options for a loved one. I thought this looked like a very nice place! If I was in the situation personally I would move here myself. The facility was clean and well kept, and the staff all seemed very friendly. They offered a few different levels of care, and the residents all appeared well cared for!
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Response from Baldwin House Senior Living Oakland
April 17, 2015Thank you very much for your feedback! When it comes to selecting a senior living community for a loved one, it all comes down to where they feel most comfortable. For most that’s a place that feels like home, a place where they can feel both content and at ease, engaged and social. At American House Oakland, residents enjoy exquisite dining and a variety of both planned and spontaneous activities including visits to the Detroit Opera House, seminars with local artists at Park West Gallery and more. As you pointed out, American House Oakland offers a variety of living options for those seeking affordable, quality senior living in Pontiac. Whether your needs call for long term independent living, assisted living or short term supportive respite care, we offer a relaxed and friendly apartment-style community! If you have any other questions, please contact me! Laura Broecker, Executive Director [removed]
We visited this community when we while looking into care options for a loved one. This seemed like a nice place overall, the lunch they served us was good and the facility itself was clean and well kept. Mom seemed to like it!
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Response from Baldwin House Senior Living Oakland
March 18, 2015How wonderful that your mom likes our community! I hope we will be seeing her soon in her own place. If you have any questions, or she does, I'd be happy to talk to you. My door is always open! Sincerely, Lauren Broecker, Executive Director
We visited this community when we were looking into care options for a loved one. It seemed like a pretty nice place overall! I didn't get a chance to try the food or see any activities, but the place was nice looking and the staff seemed friendly and helpful.
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Response from Baldwin House Senior Living Oakland
March 18, 2015I'm glad you liked it here! Please give me a call and we can get you up here to try our food, which our chef and nutritionist work hard to create! And maybe you'll also be able to see some of the activities our Life Enrichment Director plans! Sincerely, Lauren Broecker, Executive Director
Things have gone well here, overall! It's a great looking community, there are windows everywhere and it has a lighty airy feel. You just get good vibes when you walk in the front door! The staff are great, they really focus on trying to make the residents feel comfortable and at home.
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Response from Baldwin House Senior Living Oakland
November 4, 2014I just love that you get good vibes when you walk in the door! That’s one of those things you just can’t explain to anyone, but you know when you feel it. So happy that’s the case for you! Thank you for acknowledging my great staff and how hard they work to make our residents feel at home. If you ever have any questions, my door is always open! Sincerely, Laura Broecker, Executive Director
The cost of the apartment were too high for my sisters income. The apartment was nice. The services were inconsistent. The medication management company did not dispense medication on time. They overcharged my sister. The [remove] her debit card numbers and billed more medicine than she received.
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Response from Baldwin House Senior Living Oakland
July 11, 2014Thank you for leaving a review. Please keep in mind that our personal care services are offered on an a la carte basis, which is more affordable because our residents only pay for what they need. As for your sister's medication, we work with a third party care provider to offer optional services to our residents. We'd like to speak with you in more detail to address this matter. If there is ever another concern, please contact me directly and I'd be happy to talk to you about it to see what can be done right away. Sincerely, Laura Broecker, Executive Director [removed]
we got off to a bit of a rocky start , partly my fault though,now its going much smoother..There is quite a learning curve for the new resident, but the staff is very supportive and caring. The building and grounds are beautiful, the food is good, and there are a lot of things for the residents to do. It has a very upbeat atmosphere.
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Response from Baldwin House Senior Living Oakland
June 27, 2014I’m glad our staff helped make sure everything worked out and that you’re enjoying yourself here! Any move does take some adjusting, certainly. If you ever have any questions or concerns about anything, feel free to stop by and we can talk. My door is always open. Sincerely, Laura Broecker, Executive Director
The American House Oakland is clean and has a warm home welcoming appearance. The staff interacted well with residents and visitors on our tour. There was a kind resident greeter, Frank, who put mom at ease as our tour started. Mom is very excited to go live in her new home and sit on her balcony with the lovely view.
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Response from Baldwin House Senior Living Oakland
May 20, 2014I’m thrilled to hear how excited your mom is about coming to live in our community – and we’re excited to have her here! We have plenty of activities scheduled that I’m sure your mom will enjoy. If either of you ever have any questions or concerns, please call me personally and I’ll be glad to help! Sincerely, Laura Broecker, Executive Director
house keeping staff does not do a very good job of cleaning apartment. there seems to be a lot of times when employees are [removed]. the activities director is very very nice but she can't drive.there is never enough food because they run out.they put a meal on the menu, but when you go to eat its something totally different.the building is very nice and it is in a convenient location.
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Response from Baldwin House Senior Living Oakland
May 13, 2014Thank you for voicing your concerns, and I will do everything I can to see that your issues are taken care of. I would like to talk to you personally and go over your concerns, so please give me a call personally or stop by my office and we can discuss them Sincerely, Laura Broecker, Executive Director
Took a tour, very nice, nice staff...unable to afford.
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Response from Baldwin House Senior Living Oakland
March 28, 2014I’m glad you like our community! We offer multiple affordability programs such as lower income tax credit, which can substantially lower rent costs based on income and asset potential. I’d love to discuss your options with you. Please call me directly or stop in to sit down together. Thanks for leaving your feedback! Sincerely, Laura Broecker Executive Director
I haven't been here very long because I've had some problems and I've been in the hospital. I just got back from the physical therapy place so I've only been here about 2 weeks. I've been happy with the time I've had here. I've made some friends. As far as I can think I would say there are no ways they could improve.
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Response from Baldwin House Senior Living Oakland
September 25, 2013I hope you’re feeling better, and I’m thrilled to hear that you’re enjoying yourself here and making friends already! Having people to share things with certainly makes the day that much better. Stop by my office if you need anything! Sincerely, Laura Broecker Executive Director [removed]
The movie theater is a feature and is clean, its shows some nice movies. My mom dislikes the food she says its ok. Overall I’m pleased.
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Response from Baldwin House Senior Living Oakland
June 27, 2013Our movie theatre is a resident favorite — glad you liked it! I know mom is probably used to her own home cooking, but if there’s something we can do to improve on her dining experience, I would love to hear your input! Thank you, Kelly Lawton Executive Director [removed]
Best location but concerned about price.
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Response from Baldwin House Senior Living Oakland
June 17, 2013Thanks for your feedback! Please give me a call so we can talk about your price concerns. Sincerely, Kelly Lawton, Executive Director [removed]
it is smaller and seems more homey staff seem very warm. it is close and clients were active, fresh and clean.
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Response from Baldwin House Senior Living Oakland
June 17, 2013You hit on the things we’re proud of here! Because our community is smaller, we think of our residents like family, and our residents enjoy being here. Kelly Lawton, Executive Director
See what the neighborhood has to offer and what’s nearby:
Baldwin House Senior Living Oakland offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Baldwin House Senior Living Oakland 8.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (248) 335-7020 to reach a resident at Baldwin House Senior Living Oakland.
To reach a resident at Baldwin House Senior Living Oakland call: (248) 335-7020
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.