Baldwin House Senior Living Oakland

Baldwin house allows moving with only 30days notice (instead of 90days) and there is no lease buy out fee unlike our loved one's current communities. Baldwin house did NOT allow opting OUT of dinner/meals unlike our loved one's current community which has reduced the rent we pay by about [fee removed]/month.

I would recommend. Comforting, Great staff .

Staff are very interactive with residents. One on one attention is more the rule than the exception. Housekeeping is excellent; my brother-in-law, who is a resident, has individual housekeeping weekly. The meals appear to be good; I have not tried the food myself; my brother-in-law seems satisfied. Communication with family is quite good. Staff member, [name removed], exemplifies this relationship and, I would suggest that prospective residents and family members speak with her as they tour. I would definitely recommended this facility, particularly when compared to other, more expensive facilities.

[name removed] was wonderful to work with. It was very clean and the staff friendly. Value for cost was very good. We ended up moving him to[community name removed], but only because we could opt out of the food and pay less in rent (fee removed vs fee removed) - and because my husband's cousin has a home health contract there and my father-in-law needs assistance in order to live in an independent living location. Our circumstances are unique. We are trying to do everything we can to keep him in Michigan and not have to bring him down to Georgia away from his family and friends. Other very subtle differences between the two locations that I thought were superior at Baldwin House: the entrance to the facility was very open and not closed off at Baldwin house; the units had large closets that had better accessibility; At elm haven , the kitchen was a little bit larger, but since it's still wasn't really an eat-in kitchen, I would've preferred a slightly smaller kitchen and more room in the living room; a Baldwin House, the living room, had luxury plank vinyl as opposed to carpet that makes it a little bit easier to walk if you have a rolling walker and easier to clean; finally, I don't know whether this is an advantage, or not, but it Baldwin house, the default for the stove was "off". I think this is because you can't opt out of meals, and they wanted to discourage cooking inside of the unit. However, you could opt to have the oven turned on. With my father-in-law we were able to get by with a countertop to burner plug-in and a microwave.

It saddens me to say that the team in place to manage this facility will never be professionally acceptable to me. I have been yelled at more times than I can count by [name removed] the enrichment director, [name removed] was the assistant director of the facility and he is by far the most disrespectful, mean, demeaning person I've ever had to deal with. [name removed] is a person that I actually feel eerie being around, [name removed] runs the Ace team, they have nasty dispositions, they use foul language, never wear gloves and touch multiple people at once. I have never lived in a place that I dislike as much as I do this facility. The smell of urine and feces was so prominent for the first four months I lived there in the hallways, I couldn't stand it. Urine and cigarette smoke smells are normal in the dryers, cigarette smoking in the apartments are on the weekends, you can smell it. [name removed] doesn't address concerns appropriately when there is a stove fire, I feel sorry for this company. [name removed] rocks.

I would encourage others to go here if you are independent. The community is friendly, the food I thought was pretty decent.

I have lived here for two years. Everything was fine and meals were good. Three meals a day including hot breakfasts. There were always two choices for each meal, plus alternates. WELL THINGS CHANGED A YEAR AGO. They now claim breakfast is NOT included, even though my lease and their advertisement says it is. They do provide a box of cold serial and usually a small 1/2 cup of milk. They tell us it is complimentary and we are lucky to get it. Meal choices has been limited to one choice. At least 3 times a week I do not get what I ordered or even on the menu. They have promised for two months to correct this. It has not been fixed. They don't even have a toaster as promised. Can you imagine a BLT on stale bread, not toasted, two pieces of bacon and one slice of tomato. I will change this review if it ever improves.

We were looking for a place that would fit both of my parents needs and they seemed to be able to do that here. My dad needed more independence and my mom needed a little more care so it worked out great. The apartment size seems to be about average compared to other places that we looked at around the area. The staff have always been super friendly. I would recommend Baldwin House to others looking.

We chose Baldwin House because of the convenient location to her church, the value for the money was great, and just how fast and quickly they moved to get us in. They did not have a waitlist so we were able to move in right away which was lovely. They have a respite care unit as well and my mom had just had surgery and they invited us to stay here so it was like a try before you buy type of thing. They are delivering the meals to the apartments and because of that, the meals are quick and simple. It does not taste good and is not geared towards what the residents would like to eat. Overall I would recommend the facility to others looking.

The community is very nice. The views are really great. The staff are wonderful here! The office staff are helpful and work with you to make sure all your needs are met. The meals are excellent, and meals are served at a specific time to be able to be served food.

Nice place and good price compared to other properties we looked at. Staff was very friendly and informative. Residents and employees appear happy to live and work there.

Nice place and very good price compared to other properties we looked at.

I've had a very enjoyable experience here. Everybody is very friendly. The staff seem to be good at their jobs. The food is pretty good, but I don't like everything they serve. The activities are good. There's always something they're doing to create interest and stave off boredom. They have a gym / exercise room here that's very nice. It has all the different machines you need to keep up your exercise and lose weight.

I chose American House because of what they had to offer and the affordability compared to other like facilities, they are considerably less. They are very accommodating, they just recently introduced healthy options into the menu and we get 3 choices which is nice. The circumstances right now are very different, but overall I would recommend to others looking.

The food is suffering during covid, the portion size is small and they have forgotten my mom. before covid, the food was much better in the dining room setting. When my father's care was increased he was allowed to stay with my mom and he was able to age in place. she really likes the residence and the staff and has made friends. I would recommend this community to others

When I first moved my mother in it was great and it was worth every penny. Around March, that changed. I did not like the way they handled COVID. They were all isolated to their apartments, no choice of meals and they were delivered in Styrofoam boxes, and she had no interaction with anyone. Due to this, we ended up moving her out. I had issues with the medical staff that American House Oakland as well. Overall, I would not recommend them at this time.

there is a lot of older residence here, and there are a lot in wheelchairs and/or walkers. The rooms are comparable to other facilities, the food is good and I think they offer a good variety. I would recommend this facility to others.

This place is a [language removed] HOLE. DO NOT SEND ANYONE THAT YOU CARE ABOUT OR LOVE HERE. Staff is horrible, the care is horrible. Hidden cameras need to be brought into this place to catch what is going on...AVOID THIS PLACE AT ALL COST.

Here at American House Oakland you really get your money worth. There are so many wonderful activities, and the food is good too. I have made so many new friends.

I have a puppy that i was able to bring with me, which makes all the diffrence.