Asbury Court Senior Living Community

I would love to see the place shown in the photos associated with Asbury in DesPlaines, IL. I expected to see the beautiful place in the pictures associated with this listing, but was greeted with an entrance that is not very welcoming. It’s very dated with badly worn and torn red carpeting. Has a bit of a stench…nothing like the pictures. Would love to see the place shown in the pictures. My sister’s apartment is nice size, however the paint is bubbled and peeling around the window. The ceiling has water stains. Looks like the window and ceiling leak with a poor attempt to repair. Bathroom needs attention. Toilet appears to be falling off the wall. The dining area is cold cafeteria style.

My aunt lives in the assisted living portion and there's currently a rat problem that's being treated with sticky traps. She's finding rat feces on her bed. She's itching all over her body all of a sudden but it may not be due to rat issue. Either way, this is completely unacceptable and they need to do more about this. Definitely don't leave your loved one here.

The staff welcomed my parents and truly care about them. They are safe and supported which makes us feel comfortable with their living situation.

When our mother became very ill, we all agreed she needed nursing care and we didn’t have time to look at options. Mom has always been very social with energy to spare. 3 years later, Mom was still in nursing care but had made a recovery that told us she needed to have her life back. We found Asbury court and, though it’s only been a short time, she is her old self. At 94 she is newly alive! our salesman, our 1st contact answered all our questions and allayed our fear that independence for Mom might only be a wish. Everyone we have come in contact with has been so kind and compassionate. Each new experience for Mom has come with encouragement and understanding from whatever staff member has been involved. She looks forward to all the activities that are offered and the independence she loves so well, knowing that if she needs help with anything it’s there. We are all breathing a big sigh of relief and so happy to see Mom smiling again.

When our mother became very ill, we all agreed she needed nursing care and we didn’t have time to look at options. Mom has always been very social with, energy to spare . 3 years later, Mom was still in nursing care but had made a recovery that told us she needed to have her life back. We found Asbury court and, though it’s only been a short time, she is her old self. At 94 she is newly alive! our 1st contact in sales answered all our questions and allayed our fear that independence for Mom might only be a wish. Everyone we have come in contact with has been so kind and compassionate. Each new experience for Mom has come with encouragement and understanding from whatever staff member has been involved. She looks forward to all the activities that are offered and the independence she loves so well, knowing that if she needs help with anything it’s there. We are all breathing a big sigh of relief and so happy to see Mom smiling again.

It was the very first day. We do not have enough experience to adequately determine the long term performance of the facility or the employees. Nevertheless, we certainly were quite impressed with the doctor and the head nurse as well as the supportive staff members on this the first day of meeting. Indeed, it turned out to be an easy transition for the elderly new resident.

My mom had her Pandora bracelet stolen while living there., she was hit by another resident and the place have bed bugs.

My mom was in need of a memory care facility and I was put in touch with Asbury Court. From my first contact with the Campus Sales, Admissions, Business Development Director through the entire process of moving my mom in, our experience was positive at every step. We were given a tour of the entire facility and met many residents who told us they were happy to live there. Twice during our move, Asbury staff members told us that it was their pleasure to do whatever they can to make residents comfortable and happy. The facility is clean, she is in a beautiful room and she enjoys the meals (the food and the company of the residents and staff). From my conversations with the staff, I am confident they make a sincere effort to know their residents. My mom is very happy with her new living arrangement and everyone I have met at Asbury Court is responsible for making her feel that way.

The community does not seem to be organized and communication could be better. It is hard to find out who to ask specific questions to. Communication needs to be better. I would not recommend this community to others right now.

My aunt chose Asbury Court because it was recommended to her by a social worker. The room sizes here are a little on the smaller side. I think the communication from what she tells us is pretty good. I think their rehab did a good job, she was there a couple times and she did very well there. I would recommend to others who are looking.

I have lived here for 14 months. Have had a wonderful time.

Facility is great!

I lived here six years. Very close to Mason Shopping Complexes. Free senior bus service in Township near O'Hare airport. Excellent public transportation.

I am enjoying being here. All employees are good and helpful.

I have lived here for a while. I like it a lot.

Really like it here.