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We chose Arbor Terrace Lakeway because of the cleanliness, the professionalism, the friendliness and the attention to residents. The staff is very easy to work with and they are receptive to helping in any way they can.... Read more
We value personal relationships, tailored assistance, and providing families with peace of mind at Arbor Terrace Lakeway. We offer a wide-range of personal and medical services including concierge and specialized memory care. Our professional staff is truly invested in resident’s day-to-day life, safety, and overall well-being. Our around-the-clock staff is available 24/7 and is led by our Resident Care Director, who is a licensed nurse. We take the time and initiative to go the extra mile and learn about resident’s unique hobbies, interests, families, and more. Whether we’re crafting your favorite dessert request, developing a personalized care plan, or planning an activity based on your likes or preferences, we prioritize you in all that we do. Another bonus is that our community is close to many natural sights and views as we are located in the heart of Travis County by many hiking trails. We’re also close to Lake Travis, and Austin, Texas, which features beautiful views, restaurants, and shopping!
Our pet-friendly community offers an array of fun opportunities and activities for residents to enjoy every single day or whenever they choose. From our fitness center to our Skype lounge, walking trails, library, courtyard, and versatile activities calendar—we...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.7
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87 reviews8.7
Out of 10
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A Place for Mom has scored Arbor Terrace Lakeway with 8.7 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Arbor Terrace Lakeway has 87 reviews with an average "overall experience" of 4.2 out of 5.
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We chose Arbor Terrace Lakeway because of the cleanliness, the professionalism, the friendliness and the attention to residents. The staff is very easy to work with and they are receptive to helping in any way they can.
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Response from Arbor Terrace Lakeway
September 16, 2024Thank you for your kind words! We’re thrilled that you chose Arbor Terrace Lakeway and that our cleanliness, professionalism, and attention to residents made such a positive impression. It’s great to hear that our team has been easy to work with and receptive to your needs. We’re grateful to have you as part of our community!
She is in Arbor Terrace and very happy, and based on the experience we have had so far, we would recommend this community to other families
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Response from Arbor Terrace Lakeway
July 9, 2024Thank you for sharing your positive experience with Arbor Terrace Lakeway. We're delighted to hear that she is very happy and that you would recommend our community to other families. Your recommendation means a lot to us, and we are committed to continuing to provide a nurturing and supportive environment for all our residents. Thank you for being a part of our community!
My loved one is currently a resident at Arbor Terrace Lakeway. The beginning of the experience got off to a very rocky start, there was a lot of staffing changes. That has mellowed out. However, the food needs more change/improvement. Since they are now under new management, I gave them a higher rating. The new Executive Director has her stuff together.
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Response from Arbor Terrace Lakeway
May 10, 2024Thank you for sharing your feedback about your experience at Arbor Terrace Lakeway. We take your comments and concerns seriously and are committed to enhancing all aspects of our resident experience. Please contact our Executive Director, Penny Reider, at (512)-402-1222 to discuss the issues you have raised here further. We value your input as we strive to continuously improve and provide the best care and environment for our residents. Thank you again for your review and for acknowledging the efforts of our new leadership.
We chose Arbor Terrace Lakeway because of the cleanliness and programs for memory care - and proximity to my house. The staff is very friendly and very helpful whenever you reach out and have questions. The med tech do their best to make sure residents are getting the care they need.
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Response from Arbor Terrace Lakeway
April 19, 2024Thank you for choosing Arbor Terrace Lakeway and for sharing your positive feedback. We're delighted to hear that our cleanliness, memory care programs, and convenient location have met your expectations. It's wonderful to know that our friendly staff and med techs are providing the attentive and responsive care that your family deserves. We appreciate your recognition of their efforts and are here to continue supporting you and your loved ones with the highest level of care. Thank you for being a valued part of our community!
My mom has been here at Arbor Terrace for one year and 5 months and she loves it!! We were greeted by [name removed] and [name removed], they are the best. We have worked with [name removed] and [name removed] at the front desk they too are amazing people who only want the best for our loved ones. The care givers and med techs are so caring, like [name removed], [name removed], [name removed], [name removed] and all the way down to cleaning and kitchen staff, thank you [name removed]!! Everyone has a smile on their face and ready to help attitude. This is truly a great place, thank you all and God Bless you all
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They're struggling with having enough care people available, as is every facility but everyone is kind & patient. Family needs to be around as much as possible at first to make sure the transition goes well. Not hovering but just visiting even if for just an hour. Makes it much easier a month later when some new patterns of activity have been learned. Residents are friendly as is the staff, Mom has been more active in all areas than we've seen her in the last year. I would definitely recommend Arbor Terrace Lakeway.
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Response from Arbor Terrace Lakeway
June 19, 2023Constance H, your feedback and rating mean a lot to us. We appreciate you taking the time to leave us this review and hope you have a wonderful day!
Meals are perfection and the main reason that we don't consider any other place. The staff is always pleasant and on task. When things do go awry, I have found management very receptive to meetings and correction. We were told last Oct that the pool would be open for water aerobics in March. If you take a look at it now you will see the walls and ceilings are under some kind of construction. So the pool is an elusive dream that I can not get an answer on. Activities are only advertised each day with a print out at the desk that the resident must remember to pick up. No advance activity schedule improvised so you can plan your week. Religious services were presented as a perk, but transportation does not happen. Door to door advertising to make people aware of activities does not happen routinely. People are left to figure it out on their own. Wine parties are a routine 3 times a week and seem to be a hit with a very select group. Cliques develop among the residents, which makes it hard to enter into the community as a new person.
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Response from Arbor Terrace Lakeway
May 8, 2023Thank you for taking the time to leave us this feedback. Our Executive Director, Michael Salyers, would like to speak with you further about your experience with us at Arbor Terrace Lakeway. You can contact him at your earliest convenience at 512-402-1222.
Terrible onboarding experience with multiple errors made delaying our loved ones move in by over a week. Also trouble getting response from calls and emails to nursing director led to errors in medication. Would probably have moved our loved one out but it was a difficult move. Direct caregivers are good with our loved one and helped settle them in. Hopefully all will continue to work out
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Response from Arbor Terrace Lakeway
December 6, 2022It's upsetting to hear that your experience with us was anything less than great. We would like the opportunity to understand this situation better. If you're willing, please contact our VP of Operations, Diahn, at 773-666-3113. Thank you.
We chose Arbor Terrace Lakeway because of the apartment that they had available. It has its own exit to a fenced in courtyard which made it easy for my mom to be able to take her dog outside. I would definitely recommend this facility to others.
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Response from Arbor Terrace Lakeway
November 23, 2022Hello Sean, thank you; we appreciate your feedback! Thanks for the recommendation, and have an amazing day!
The only reason we didn't put our family member at Arbor Terrace Lakeway was the location was in farther proximity to our home. But the setting itself was nice, and it looked like a very nice place overall.
Response from Arbor Terrace Lakeway
October 27, 2022Thank you for this positive review. We are so pleased you enjoyed your visit to Arbor Terrace Lakeway! Please don't hesitate to reach out to us if we can be of service in the future. Have a great day!
Arbor Terrace was a very nice facility, out of all of the places we looked - this was our second choice. The reason we did not choose this facility was because in memory care they only had shared rooms available and they did not have a private bathroom, it was down the hallway.
Response from Arbor Terrace Lakeway
June 30, 2022We're happy to hear you enjoyed your tour. Thank you for sharing this feedback and rating with us! Please don't hesitate to reach out if we can be of service in the future!
I have enjoyed everything here. The people who work here are wonderful. You have done a super job of making it a happy home for all of us. Thank you and God bless you.
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Response from Arbor Terrace Lakeway
May 12, 2022Hi Lynn, Thank you for this positive review about your experience with us! Please let us know if there's anything more we can do!
I am a current resident at Arbor Terrace Lakeway. I moved here from an Arbor community in Florida. I love living here and my family is very happy that I am here.
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Response from Arbor Terrace Lakeway
May 12, 2022Hi Edith U, we appreciate your positive comments about Arbor Terrace Lakeway! Thank you for taking the time to share your experience with us. If you ever need anything else from us, please let us know—we're happy to help!
We did like the facility, and the person we had met with, it just wouldn't my loved ones care needs.
Response from Arbor Terrace Lakeway
April 6, 2022Hi Susan, we're glad to hear you enjoyed your visit. Thank you for the positive rating! Please don't hesitate to reach out if you have additional questions or if we can be of service in the future. Have a great day!
I think it is a great place and I would recommend to everyone.
Response from Arbor Terrace Lakeway
March 30, 2022Thank you for the positive review and recommendation; it means a lot to us! Please don't hesitate to reach out if there's ever anything more we can do!
Special celebrations here. For Valentines and many others.
Response from Arbor Terrace Lakeway
March 30, 2022Hi Shirley, thank you for the high star rating! Have a fantastic day!
I thought Arbor Terrace Lakeway was very nice. They were our second choice out of all the places we toured. They were just pricier than our first choice.
I would tell others looking that Arbor Terrace Lakeway is a warm and friendly facility. My mom is settling in well and the staff members all know her by name.
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Response from Arbor Terrace Lakeway
February 9, 2022Hi Debra, thank you for taking the time to leave a review for us at Arbor Terrace Lakeway. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
It is wonderful and the help is wonderful too. I have enjoyed every minute.
Response from Arbor Terrace Lakeway
January 1, 2022Hi Lynn, We appreciate your positive review about your experience with us! We are always more than happy to assist you if anything else comes up. Take care!
I would recommend any senior to this facility. The staff is superb! Very helpful and friendly. I love them all! I feel very safe. I love my new home. I have met many nice friends.
Response from Arbor Terrace Lakeway
January 1, 2022Thank you for your praise and kind comments! Please let us know if there is anything else we can do for you; we are more than happy to help!
See what the neighborhood has to offer and what’s nearby:
Arbor Terrace Lakeway offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Arbor Terrace Lakeway 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (512) 402-1222 to reach a resident at Arbor Terrace Lakeway.
To reach a resident at Arbor Terrace Lakeway call: (512) 402-1222
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.