American House Sterling Meadows Senior Living

My mother has some memory issues and living alone was becoming more challenging for her. She had been spending more and more time alone since her husbend had passed four years ago. She was against leaving her home at first, but she quickly warmed up to living at American House Sterling Meadows. Not having to cook for herself anymore was a huge selling pointe her. She enjoyes the food and the serving staff are friendly and helpful. She has a little dog that was welcomed with opened arms by the staff and the residents which made her feel right at home. She likes the activities they have there, especially Bingo and loves sitting and talking with other residents and staff in the gathering space at the front of the building. Her room is not to big and not to small. Just right for her. She has made many friends in the three months she has been here and has thanked me more than once for finding this wonderful place for her. The staff is great and my mom is happy and at home once again.

The facility was good and the Director and Supervisors were great to deal with! There was a lot of staff turnover and at times not enough of good training. The housekeeping staff did a great job and they were very nice to deal with. The food was average. I would recommend more training and supervision of the staff. Also, if the same aids could be assigned to the same patients, they then know what each patient requires. I think that would be a great help for the staff and patient! But overall, the cost was much lower than other facilities.

We picked this community for our loved one because it was recommend by [name removed]

[removed] was horrible. American House itself was fine, [removed], the company they have there is horrible. My mom was there for hospice care and we were extremely upset with [removed]. The team at American House was very helpful and friendly. I am not sure why they allow [removed] to be a part of their organization

The American House staff were pretty helpful and caring. I suggest asking residents and there families how they like it.

I would tell friends I had a positive experience with the employees I encountered. I found American House to be very helpful answering all my questions and always responded quickly!

We had major issues with the medical company who does American House's advising.

We chose American House Sterling Meadows because of the location as well as the value for the money. The biggest problem we had was the food, they had little variety and availability and it was just not good. I think the facility has great potential, if the food was better it would be a great place.

We chose American House Sterling Meadows senior living because of the quick availability that they had and we were in a hurry to get him in somewhere. The apartment sizes are good, they are perfect size for him andw aht he needs. I would recommend to others looking.

this community is a great place to live. normally they get to go out and have lots of activities and they are working hard to continue activities with covid. The staff is very friendly and amazing. I would recommend this community.

Had a tour without an appointment and [name removed] was great showing us around. A definite possibility.

Very satisfied with the staff. Every one has been great

Facility was basic Independent living. Looks like a hotel from the outside. Apartments were nice. Carpet in main hallways especially on the first floor had signs of spills. Needs to be cleaned or replaced.

We got the chance to tour American House Sterling Meadows and my mother and I really did liked it even though it was not our final decision. The place was clean, the staff was friendly, and the community's residents seemed very lively and nice as well. Definitely a good option we just chose to go elsewhere beacuse our other option was closer to me and the rest of our family. All in all a great place and option.

We toured several communities but as soon as my sister saw this place she knew this was the one for her. I think it was the fact that the residents and the staff made her feel welcome on the tour. People stopped us to say hi and talk with us which was very nice. She loves the staff and all the residents here. My sister keeps very busily going to the entertainment and doing activities. She likes the food but loves the desserts that are her favorite.

Management is GREAT. I have been in contact with [Removed] for over 2 yrs and it is really nice that we finally got my grandfather into the American House. But for the Med Team that is not American House but is the company for the residents at a cost is not A team. My biggest rule of thumb is treat others the way you/ your family member would want to be treated and just feel if there better training and understand of their jobs, better care could be given. American House has great residents, good group activities and great atmosphere for the residence.

Great management, med team, great (wonderful). Food, everyone who works here is just so nice!

It has been a good experience for my love one since her move to this community. I do like this facility, but unfortunately she will be moving to a new community because they offer a tax credit. However this is a nice community with kind people. The staff is friendly, and have been helpful when needed. They do a good job with the cleanliness around the community. There are nice activities available, and they provide good meals for the residents. It is a community I would recommend to my friends, and family.

Absolutely love this facility and all the staff. Would have written a review sooner had I realized this was available. My mom has been here 2 years now and it has been the best thing for her and especially for me. The staff and facility are the best. Everyone is so attentive and I know she is safe and happy while still maintaining her independence. Nothing fancy but you feel like you are "at home".