Park Place

We absolutely love this community. It is very clean and the staff is wonderful. The food is excellent and they serve a variety of different items. There are lots of activities for the residents. Once a month, they have a family event in the evening, with live music and a special dinner. Deer frequent the area. There is a woodsy asphalt trail that can accommodate mobility scooters or walkers. Pets are allowed. The other residents are friendly and welcoming and everyone seems to get along well. They have a bus that takes residents to various places a couple times a week. I would highly recommend this community to anyone looking for somewhere for their loved one.

I have lived at the American House Park Place for one year and could not be happier. I'm as happy today as the day I moved in. It is in a great location with a wonderful staff. I looked at three other senior independent living facilities before moving and, to this day, feel that I definitely made the right decision moving here.

I actually did show two people around the facility. It is very nice. It is very clean. There are a lot of activities to do. The rooms are very nice and spacious. It takes a minute to figure out where stuff is. The only thing that we had a little bit of an issue was the meals. Perhaps there should be a little bit more of a selection for dinner at times, but the chef was very nice and walked me through the menu. The garden areas are so nice. Everybody can have their own special touches in the hallway. They try to do the best to make it feel like it is your space.

Staff is all friendly and help where they can. Medical staff is an outside service that varies by person. The move in process was pretty simple, they gave lots of info. Meals vary, and tend to be softer food or food in a sauce. I would like to see a 24 hour shop/vending area with snacks. And an option at mealtime for easy foods like fish sticks/chicken tenders or even empanadas or pizza rolls/hot pockets. I would recommend the facility. I do also recommend the potential client walk the building. It's bigger than it looks!

I'm a 76 yo retired gal & only been here for 8 days. Sold my home, decided to downsize & make home where I didn't have to worry about shoveling snow, raking leaves, cleaning gutters, etc. Fortunately I found American House. I hadn't heard of them before. It's a true community that is beautiful, spotless & absolutely everything is made possible. Not to mention the gorgeous and huge coypond in the center of the atrium & the dolphin water scape. I'm given each Monday a vast list of that week's menu suggestions & the week's daily activity list. We have a library, corner store, banquet room for your own private party. We have a beauty shop, kitchen for cooking classes, a pool table, a theater & covered patios & covered parking. We have a bus that's available to take us shopping, to the casino, doctor visits. I'm feeling American House is above my pay grade but it's going to be fun trying to deserve it. I'm still unpacking but I'm sure it'll be home soon.

It's been a very good experience. Everyone is friendly and helpful. They are fast to address any issues or help that may be needed. The one thing to be aware of is that you eat at mealtimes. There isn't food available between mealtimes. There are a bunch of activities if you choose to be involved. Most activities end by mealtime.

When it comes to the care services this is a Independent Living. Assistant Living is an additional charge and its services is ala carte. That being said, my dad has had some emergency situations in which [name removed] was needed. They were very helpful! I'm giving an average rating though, because we purchased the medication service and there had been several times in which the medication was late (6 hours late) or forgotten. In some cases the rice wasn't cooked all the way, there's some complaint on the tomato soup being too chunky. With the activities, my father doesn't participate in the activities, but they do look like fun.

Overall, my parents are happy here. The staff is pretty friendly. They have a good variety of activities, and provide a calendar with scheduled activities to know what's coming up. Mom is happy with them and enjoys them now that she's finally participating in them. Dad isn't participating as much. They offer transportation services. Housekeeping is once a week, and their apartment seems pretty clean. They will do cleanings in between when requested, for an additional cost. The food is pretty good quality and variety. Some days, though, it's better than others. They have set meal times and sometimes it's hard to work around those when they have outside appointments and miss meal times. I don't think there are in between meal time options. I've only had brief communication with them, but it was ok. When mom opted to refuse a service, they did call me to let me know and we worked it out. Their apartment is nice and close to common areas. I would recommend them to family and friends.

The staff can be very delayed sometimes when you pull the emergency cord - for us it was 2 hours at sometimes. They are understaffed on the weekends as well and they said that that was the reason for their response times.

Park Place community is fresh, big and not outdated. It is costly when it comes to the value for we have been happy so far. We have been able to eat some meals there with our loved one and they are really good. They do have happy hours on Friday's that our loved one enjoys and the different amenities they offer are a nice dining room, library, barber shop and a café. We had to hire their outside care service team to help with our loved ones medication and we did have a couple issues with their overall consistency.

Everyone at this community is really nice. This community is very expensive but they offer great things. This is a very nice and safe place for your loved one. You just have to be prepared financially for the community. They have activities like a movie theater, a work out room, a barbershop/beauty shop, a chapel and more for the residents to do. They also have outings for the residents and everyday there is something different to do. This is a active community as long as the person wants to be active.

I chose Park Place because the size of the facility, there was plenty of space. Also I got referrals from some of the people who worked here and they said if they had to go somewhere, this would be where they went. The apartment sizes are very nice and spacious, I am very impressed. The staff has been super helpful, if I need anything they are here right away for me. I would absolutely recommend to others.

The facility works hard, collaborates best with the family to ensure that their is a good transition for my loved one and ongoing support.

From the Admin staff, to the kitchen staff, to the health and wellness aides, my mom had a beautiful experience. She was well taken care of and enjoyed her time at Park Place. Thank you all.

I have had a positive experience at Park Place. The staff did a fine job during covid 19. We are getting vaccine. I have been able to communicate & do activities with other residents, wearing masks & safe distancing. I do miss my family, but I see hope that is will return.

Very nice facility, great staff as well. Nicely appointed apartments as well. I liked the fact that residents were out & about, friendly, participating in activities as well. Definitely in our top 2.

Beautiful facility. Good pricing, all inclusive for top level of care. First place I toured today.

We visited many other communities and when we got to Park Place it was a done deal. It just stood out amongst the rest and we signed our loved one up immediately. The staff members would be a 6 out of 5 they are wonderful, and we think the value for cost is excellent.