American House Troy Senior Living

It has overall been a great experience for my loved one at American House Troy.

I think they do a very good job there, and would recommend them to others.

I thought the price, the amenities, the facility, and especially the Kare by The Medical Team was excellent. They were dealing with a very difficult client and did an amazing job.

My brother is currently staying there and there seems to be a lack of communication with him. At one point the fire alarm went off. He was on the third floor in a wheelchair and no one ever even came to check up on him. Luckily there was no fire. The activities are mostly my brother's fault. He tends to stick to himself. He says that there are times that they change the menu.

I think it has been overall a good experience for my parents. They changed the food options and don't have a lot to choose from like they originally did. My dad has been struggling with the lack of options, but other than that I think they are doing well there. Good food is something elderly people look forward to, so since the change it's been a bit disappointing. They are well cared for.

I would say I am very happy with all the services at American House, especially the Medical Team. They have also done a great job of keeping me informed about any concerns. It is not listed as Assisted Living, but it does provide these services.

We picked this community, because of the location and I like what they had to offer and like kindness of people showing the place. They were able to get a room to share with somebody else it was important for him to live with somebody else not by himself.

My loved one is having a great time with the activities. We picked this community because, it was close to family and {name was removed} was super helpful. The food needs to improve, so more vegtables would be nice. It's always super clean.

It has been a good experience for my loved one and family. The apartment has a full kitchen it it , and then the buildings has communal washer and dryer area for the residents to use. The staff communication has been great to work with if the family has questions or concerns. This is a community I would recommend.

I think it has been great overall.

We have enjoyed the experience that my loved ones has had so far here. During our search we felt the community was well priced. American House Troy is a good size for our loved ones and the staff are very accommodating.

They're really easy to contact and easy to work with. They didn't have any hesitancy in taking on a resident that another American House community wasn't sure they could take, and they've done well with our loved one. The facility is very pretty and sunny, and we really like it.

Our experience has been great so far, the staff are friendly, patient and problem solvers. It is a very clean facility and the residents all seem happy. The folks in the front office have been great, the whole move in process and maintenance support our loved one has received is very strong. Overall great communication.

I would suggest you go to a different community. The medical team at this community was horrible. I had to complain that my loved one wasn't getting the care that our loved one was promised. We asked for specific food and the staff couldn't get this right for our loved one. The food was being delivered by the medical team, and they wouldn't give the food on the tray for our loved one. Once our loved one wasn't able to eat, the team continued to bring food even after we asked for them to stop. The communication wasn't good between community and the care team.

The rooms and overall layout of the community is very nice.