American House Troy Senior Living

The rooms and overall layout of the community is very nice.

American House Troy We moved mom to AH Troy in December 2018. It has been an emotional move but everyone at AH Troy have been very supportive and kind. We are pleased with the staff and are grateful for everyone's help.

Poor medical team service.

The people at American House are the best! My dad stayed there while recovering from a brain injury and he had a great experience. I would highly recommend them for anyone seeking a homey, warm, safe, clean place to live. The entire staff is top notch and very attentive - you can tell they truly care about their residents.

We went on a tour here and they were nice and helpful and they answered all of my questions. I was not impressed with the food here. There were not many options and it was to heavy. The rooms were on the smaller side.

This is our families first holiday party at the American House in Troy. Wow!! What a wonderful experience. The festive atmosphere was great and everyone was friendly. The staff went beyond our expectations. Clean and organized event. Way to go American House. You guys are rock stars.

I can't even begin to explain how amazing the staff is here at the Troy location. From the very first day my parents were welcomed with open arms and made them feel welcome. The staff made the transition from my home to here easier on all of us. I was truly worried how they would adjust, no worries now. I get hugs from everyone when I come in. THANK YOU EVERYONE HERE AT THE AMERICAN HOUSE.

evryone is helpful, beautiful experience very festive

The American House Troy Senior Living is a beautiful community. The staff is friendly and the atmosphere is warm and inviting. The meals that are provided do not give many options for healthy meal choices. I am used to eating more organic foods with not so much seasoning and sugars added. Residents are not offered alternative choices if they do not want to eat what is offered on the menu. I have a nice apartment that I am still settling into. There are activities for the residents to participate in, at this time I am recuperating so I have not yet had the chance to engage in what is offered.

Clean and friendly place. Waitlisted again for low income parents

We took a tour today and the facility is very nice. The staff is super friendly and the food was good. The apartments are a nice manageable size with a full kitchen and small outside balcony. The only problem with the apartments is that they have bathtubs, which would seem to be a problem for many seniors. They do have safety bars to hang onto. They also have bathing assistance for an additional fee. They seem to have quite a few activities. I know someone mentioned there weren't many, but they have movies on Sat/Sun, bingo, trips to Meijer, a off location picnic, book club, speakers, book club and bible study. The grounds are nicely kept. The residents were also friendly to us visitors.

Clean and friendly at American house. The Medical Team is horrible. They have a bad system that isn't working. My mom has waited more than 40 minute before someone came to her aid after she hit her medical care necklace. My mom didnt receive her medications on time and some times didnt even receive them. If your loved one needs medical care do not come the American House.

[Removed] was gracious in showing us the available amenities and services. The environment was pleasant, but some of the areas used for gatherings were confining. The fees are more that the previous American House we visited. We are beginning to think that maybe we are not ready for this type of environment. We would be paying for services and amenities that we would not use.

My loved has really made him self right at home since the move into this community. All of the residents have done an excellent job at welcoming him with open arms and making him feel comfortable in his new living environment. At this point he has no complaints and is very pleased with his decision to make the move into this facility.

The community is clean and well taken care of. The staff are approachable, very nice and I have no issues with them. The only minor issue I have with this community is the lack of activities. They offer bingo and a movie night. The food is above average.

The tour I had at this community was good for me. I was able to see what they have to offer. The community was a bigger facility and I felt it was impersonal. My brother needed more support for his care. This was not a good fit for my brother.

My tour at this community went good. The staff and everything seemed to be fine. I would have chose this community but the distance was too far when needing to visit.

I really liked this community, my tour went very well. The community looks great and very well maintained. I got a really good feeling while touring this facility. The staff was very nice and friendly. Our problem was with the rooms, they are very small and tight. Everybody was very welcoming and kind. It is a very nice community, but just not the right one for my father.

Change is always difficult but sometimes its for the best. American House was the best thing for my mother. Despite the fact my mother was reluctant to leave her home, she is happy and content in her new apartment at American House. It allows her to socialize with individuals of her own age and she can participate in activities. We no longer worry about issues with the home or the fact that my mother is alone. The move to American House has added vitality and enjoyment for my mother.

Diane Ambroziak was extremely helpful in our search for the appropriate placement & resources for our Mom. Even when we took a break for a year and re-evaluated mom's situation, Diane was right there when we picked it back up again. I was comfortable asking for resources regarding financial/tax implications, as well as service options. She was objective and helpful.