American House East I

What we like the most about American House East is that they do a lot of stuff with the residents. I would say the food needs to be a upgrade. We would recommend this community to other families based on the experience we have had so far.

[name removed].. was a blessing, she listened to me and went above and beyond to find an affordable home for my mom. She talked to me, listened to my concerns and we found a new home for my mom. It has everything I was hoping for, diverse with lots of activities.

My sister-in-law just loves it there. She said she never wants to leave. The food is great and the people too.

I think that the food supervisor could adjust the food usage because sometimes they run out of food. Please make sure the staff does weekly house cleaning consistently. Please make sure that residents concerns are addressed in a timely manner.

Everything about American House East 1 has been great! One thing I really like about this community is somethings its pretty quiet around here. Based on the experience I have with with this community I have already recommended them to other families.

The staff was great. Everyone from housekeeping to the additional services. Everyone was always smiling and helpful. Mom had pretty low hunger and we had breakfast and dinner delivered. She went to the dining room for lunch. She'd send me home with the left overs and they were quite good. I highly recommend this facility. In fact, I'll probably end up there when I need assisted living.

My dad was previously a resident at American House East 1. He liked it there. The facility is very homey feeling. The food was excellent. Ultimately, we ended up having to move him to an Assisted Living Facility due to him needing more care. AH East 1 called me a few days ago because they knew where my dad was going. They wanted to make sure he and I were okay. That is going above and beyond. So appreciated.

They are very Friendly and if they can't answer a question for you , they will direct to the appropriate person. The Shared rooms ( two people)is very roomy as well as the single rooms.

When it comes to the activities at the community, they are not the best. Maybe the residents are too sick to participate. There are so many possibilities! But there seems to be not too much happening on any given day. They could also have more of a resident round up.

My loved one loves the food. It is reasonable and affordable for my familiy. We picked this community becasue of the location and the ability for my loved to not have a roommate. She loves it. I would give them a good recommendation.

They were exceptional at every thing they did. It's a great community and I'd move in myself when the time comes. We picked this community because, of the cleanliness and list of included services. Staff friendliness when I toured. Comments from a resident I met in the parking lot when I was unescorted. I would recommend to others.

I would tell others looking into American House East I that that staff are very friendly, caring, and helpful. The apartment sizes here are large, they also offer many great activities for the residents.

Food service and activities

We chose American House East because it is very close to our house so we can visit often. The apartment sizes do seem pretty small, but overall it is working out for her and what she needs. They have Advisa care staff here that look out for the residents which is nice. I would recommend them to others looking.

I want to thank [name removed] for helping us with our tour and the kindness she showed to us and our aunt. My sister and I have tried for almost 2 years to get our aunt to go to a assisted living home where she could get the assistance she needs, and the companionship she longs for. I called a place for mom where they gave me a list of places in her area. I called American House East, where I was put in contact with [name removed]. [name removed] met us at the door, showed us how to check in and gave us a tour of your facility, while we were touring she told my aunt she is a Detroit Tigers fan, she told her she was going to sit in the lounge and watch the games with her. That is what won her over and she said where do I sign up. We had another appointment to see another facility that same day, [name removed] made her feel so comfortable she had us cancel the other tour. Thank You [name removed]

We have been trying for 2 years to get our Aunt to move into assisted living, but she just was not comfortable with the idea after visiting a few facilities. We recently tried again and scheduled an appointment with [name removed] to take a tour. From the moment our Aunt met [name removed] we knew we finally found the right place. [name removed] is very kind, compassionate, warm and welcoming. She set our Aunt's mind at ease immediately and was able to do what no other facility or person was able to do for 2 years. We are so very grateful for her and knowing that our Aunt is in the best care is such a blessing. We need more people like her in this industry. Thank you [name removed], you are Amazing!