Addington Place of Roswell

Addington place community was bright and very clean. Staff we passed in the hall were happy and pleasant. There were residents enjoying an entertainer and they were singing along and all looked happy too. Rooms are very generous in size. A little hard to see from the street, but definitely worth visiting!!

I randomly stopped in for a tour, and they were more than accommodating. All the staff was so friendly, and stopped to introduce themselves. The place was very bright and clean and it was easy to find your way around. The residents seemed very happy and I will definitely bring my mom over to take a look.

Friendly and dedicated staff and team. They provide great care. The community is clean and well kept. It’s very homie. If you need anything, they respond quickly and are very helpful. I would recommend this community!

My loved one is currently a resident at Addington Place of Roswell. This facility works well for our loved one. We visit nearly every day. I would recommend this facility to others.

For over a month no nurse and never any memory care. Nurse was fired because she supervise memory care person. [name removed] was aware that [name removed] never did memory care and that predated nurse's hire date. I watched the cleaners wipe a wet cloth over my sister's mirror. [name removed] asked him to use windex. He said he didn't have anything. Too often something over greens. Portions are uneven. Kitchen is a disaster. Oven was broken for most of the year. May still be broken. Dishes are dirty or plastic. silverware and paper plates are provided which makes me think That the dishes are dirty and dishwasher is broken. My sister was an advocate for the other patients and met regularly with the staff and [name removed] but now she's given up. I contacted a # I was given a week or two ago, but my call was not returned. The CNA's are competent and caring

I moved my mother into Addington July 2023. She has mild dementia but does not need memory care yet, so I was able to stay with her for 3 days to show her around and help her acclimate to her new environment. During that time, I participated in meals, activities, walks, and medication administration; I interacted with the residents and staff (day and night) numerous times daily, and slept there overnight. Addington is beautiful and the staff was so friendly. My mother is in a little apartment with a small living room, kitchenette, patio, and separate bedroom for the same cost as studios at other facilities. The apartment setup feels way more like a little home which is so nice. The food was good and the place was quiet, clean, and relaxing. The indoor layout is simple and large enough for my mother to get her exercise walking inside which I really appreciate for safety. Most importantly, the staff and director are genuinely kind and caring people, I am so grateful for that as I don't worry about my mother at this facility. She is still happy 3 months later, no complaints. Sure there are bigger facilities with more activities, but those were intimidating for my mother and not a good fit for her, so Addington is the perfect balance- I'm so happy we moved her in, she is being so much more social in this environment!

Very friendly staff-we can tell they truly care about our family member and all the residents there. The facility is very clean. The staff does a lot to engage our dad in the activities. The room size for my dad is just right. The amenities are very nice. They staff is very helpful.

Overall we have been very pleased with Addington Place, the new management/manager [name removed] has been wonderful to work with, she is so helpful. We really do like this community, all of the day to day staff are very friendly and caring. It is very clean and all around very nice. The activities are getting better - they had different board games, church services, and recently they catered in a bunch of food for the residents and had live music being played. They are doing a really good job over there.

Addington Place has deteriorated drastically in 2022 under new management. Insufficient care is provided. The staff is rude. Rooms are not cleaned or maintained. Medications are not delivered on schedule. Many times, staff does not answer emergency call buttons. Food is not good nor nutritious. There is no activity director or nurse. The staff does not evaluate patient needs. Heating is insufficient in winter. Thermostats malfunction. Rooms are mildewed. Understaffed. Staff is not appear to be competent.

Everyone and everything top to bottom is excellent. The staff is the friendliest and most accommodating we've ever experienced. We recommend them highly!!!

I think it's okay. I don't think he's getting as much guidance as I would like. I think he's kind of isolated. I wish they would more firmly encourage him to get out and about. I know they offer activities, but he doesn't want to participate. For the most part, they're very nice, helpful, and attentive. I wish he would get more socialization time. They're delivering his food to his room, and he's just not getting the socialization I would like for him. There are a lot of people in wheelchairs and he's not. And he's transitioned from living alone in a house to living here in a community. So it's hard for me to put my finger on what are his issues and what is the community delivering on, because I can't go inside.

We visited the newly remodeled Addington Place when looking for a place for my folks (both 92) and were moving from another assisted living facility. We toured AP of Roswell with the director of sales. She is a shining star! We also met the outreach community relations director and the exec. director. You could tell all 3 of these ladies had a passion for their work. They listened and heard us. They shared a wealth of knowledge with us. The follow-up communication we received was spot on. We selected another facility because my dad did not want to be in a separate room from my mom... she needs memory care, he does not-so we selected a small, personal care home. Even though we selected another facility, I have been so impressed with the continued help that the staff is providing me, the kind words the director of sales sends me checking up on my folks, the informational sessions they loop me into. They truly want what is best for my folks.

I absolutely loved this place when I took a tour. It was very cozy and homey. There is a lovely courtyard with bird feeders where in the summer they have evening walks. I was there at lunch time on a Saturday and the food looked very good and there were several visitors there. You can eat with your friend or loved one for just $5.00. The nice thing about this place is that it is all on one floor. The room was clean, with a big bathroom, a nice little kitchen area and bright and sunny. Everyone there was very friendly. [Name removed] gave me an excellent tour and explained everything very well about the home. People seemed happy there and very friendly. Our loved one needs more PT so we are not ready to move in yet.

We like this place very much. It is currently under newer management, if you look up reviews for the address you'll see many negative one's but under the old name and management company. It's a smaller facility and the staff seemed to know all the residents by name often greeted them with hugs. From our tour and interactions with the place, it seemed great. Some rooms even open into an enclosed patio area, a nice touch I though. We ended up choosing another location that was closer to our home and seemed to fit our MIL better.

If I could rate this any higher, I would. It is a perfect 10! My mom was recently at Addington Place under Hospice care and it was truly a blessing for my mom. She had a lot of health issues and not able to return to her home. Addington was as close to home as you could imagine. The extra little touches were amazing. They decorated to her style and colors and it looked like her home. She felt warmth and compassion from all of the staff. My whole family did. They didn't just pay attention to my mom, but my whole family. They treated us like part of their family. They have recently been purchased by Phoenix Senior Living and they are transforming the place. We were at several facilities these past few months and Addington was so much better than any others by a long shot. And I heard they have more plans too. They are a gem in Historic Roswell.

Don't be fooled by the marketing. They will tell you what a fabulous place it is and give you a grand tour (if anyone is there-it's deserted on the weekends). The rooms are not clean, carpet filthy, the safety pendants given to residents to call in an emergency many times don't work, the food is horrible, and the activities that are posted just don't happen. They will tell you "alternative " meals are available if you don't like the main menu of the day. But when you ask, hardly anything is available except peanut butter and jelly. Check out the number of vacant rooms. They are vacant for a reason. There is no communication to residents or families about anything. You will be told this is a "transition" facility. It's more like a nursing home. Most of the residents here can't tell you what they just ate, so don't bother asking any of them. Very few can communicate on an intelligible level. There is no social interaction, so if you are looking for Mom or Dad to make friends, forget it. Residents come to meals and then go back to their rooms to watch TV. New management took over last fall and promised big changes. HA! While the new staff is very pleasant (many of the previous ones either quit or were let go, there is just no training. ) No consistency. The rooms are dated and in bad need of remodeling. Unless you have actually lived here, you just don't know what goes on. And the residents have been chided in a public family meet and greet for posting negative reviews. Reviews are posted for a reason. They help to keep people honest.

I thought this place was a very clean facility with a lot of great amenities available to all of the residents. The staff where very welcoming and made sure to give my mother and I a detailed tour of there facility and answer any questions we had for them. I would recommend them to anyone interested.

This is not a well run senior community. The Executive Director is all smiles but is not a good manager. Not enough staff and food is bad. We moved our parent because of safety concerns

Mom was only here for a week before she moved back to another community. We did not feel they had enough staff. There was only two staff members during the evening. They have an open door policy so residents can come and go as they please and I did not feel she was safe. The food is terrible. They offer daily activities and the community is kept clean.

This small community has a lot to offer! Melinda listened carefully to what we are looking for, and she was very thorough in her tour and sharing information about the facility. The rooms are small, but there is a way to put a couple of them together to make a very spacious living area. The lunch was delicious (fried chicken and vegetables and a biscuit)! We're not used to being served bread, so it was a real treat! There is a lovely courtyard room with access to the garden and possibilities for gardening with other residents. The residents we saw seemed happy and one came over spontaneously and chatted with us. This is definitely one of our top choices!