Sunrise of Huntcliff II

the people at the front are very nice and welcoming and nice i had a great time visiting also the staff are very helpful. everyone is super happy and joyful and i live this place, will be back very soon

Great community and great food and great activities. The people are all amazing.

The staff are very kind and helpful and the place has a very accepting and warming environment. It feels like a home more then anything else.

Professional and friendly staff. . . .

Everyone is so positive and helpful! Staff is marvelous! Thank you! Thank you! Thank you! Thank you!

This is a fabulous warm home with incredibly positive energy and so much to do. Our family member felt right at home and just one day.

Sunrise Huntcliff II was a consistently negative experience that caused me to move my Mother from there in just 60 days at considerable financial, emotional, and energy costs. The entire management team is inept, unresponsive, and not honest or forthcoming. They maintain minimal staff; some of whom are placed on caregiving duties without training such as how to shower resident, change a diaper, etc. All caregivers work the kitchen/dining room service which means 3x daily, they are not able to respond to safety pendant calls from A/L patients! The facility is minimally cleaned, meaning entry & lobby is presentable; but resident rooms are ignored or bypassed even after repeated requests. About half of the caregivers lead with their hearts and mean well; but are pressured with too many duties or are poorly trained. The younger caregivers tend to work 3rd shift or weekend, when supervision is not present, and they do as little as possible. I would never recommend this facility to anyone, for any reason! I was naive going into this process, but have learned much from this experience. I have researched other caregiving properties since. I understand the industry as a whole has ongoing challenges; but Huntcliff II falls short in every possible way.

I felt happy with my mother's care and the sincerity of the caretakers. When I first walked in I knew it was the one and needed to look no more. It had a safe and homey feeling.I want to empathize that meal time is something everyone can look forward to enjoying even if little else is available to them. The food was very disappointing and below average. I took occasional meals with my mom so had an opportunity to experience it first hand.

I came to visit some family at Sunrise and It was honestly an amazing experience. Most homes you see are dull and alittle sad but this one was so lively and full of life. I met [name removed] who was so helpful and bright. He made my family members feel at home. Everyone should feel confident in Sunrise and how well they take care of their residents!

I visited this community and it was so well put together and beautiful. The workers are all so amazing and care about everyone so much. I was blown away by all the staff, and the way everyone was so happy to be there.

The Team in this Building is Truly unmatched . Walking into this community really feels like home. The people make the experience here an unforgettable day. Not only did I learn that the tenure of some of the employees reach up to 21 years of working for Sunrise but the joy that every team member brings to the table showcases that they love their job.

Moved Mom in 5 months ago and the people at Sunrise made this a wonderful experience. Obviously not having any experience with this we had a lot of questions, a lot of uncertainty, and a bit of anxiety. They were great, very empathetic to our situation and did everything to make it a smoot transition for both us kids and Mom. The staff are all wonderful, very caring and Show her a lot of love. They have accommodated our unique requests with no issues, they truly want all of us to be happy and comfortable.

Always take care of my relative and keep me informed. Sister really loves it here and enjoys the other residents. The rooms and nice, the staff attentive and its warm and friendly place to visit her.

I love Huntcliff summit , the team is here has been very helpful filled with so much joy and eager to help !! We loved that they did a thanksgiving day celebration . The sales director [name removed] has been so helpful

Great place for your loved one! The staff is amazing and they are always very welcoming. The spaces are very comfortable and inviting. Every time I enter the facility, they are very clean! Service is very nice and I can tell my loved one is very comfortable in her enviroment.

Every time I visit to visits my Aunt, they people there always assist me for everything. They always ask me if I am ok and I find that very sweet! The environment is always so clean and has a nice smell.

The food is fresh and off the charts good. There is a good selection of food available for the residents. There are two caregivers for 20 rooms on each floor. The response time to call buttons can be slow, and there are times the staff don't respond to the call button requests, especially on the weekends. There were some very good caregivers available at the community. The staff were good at medication management. We did end up paying for caregivers 24 hours a day to make sure our loved one was taken care of. The community like other companies are struggling to get employees. The staff were friendly. They had wide hallways with comfortable chairs for the residents to sit in.