7 Best Memory Care Facilities in Lanexa, VA

I highly recommend Charter Senior Living of Williamsburg. The staff has made my mother feel welcomed and well cared for. They smoothed her transition from a previous facility to Charter Senior Living, doing an excellent job of minimizing her anxiety. They care and it shows. I feel very fortunate to have found Charter Senior Living of Williamsburg.

I truly wish I'd moved Dad from the previous care facility (which shall remain nameless) to Commonwealth earlier. The staff, nurses, Activity Director all made a happy difference for my Dad. I can't thank them enough. They were there when I needed them most, in his final days in hospice care. So much care, so much understanding. He was kept happily busy with the organized and well thought out activities. When the time came to say goodbye to my 90 (almost 91) year old Dad, I was guided and assisted by whom I can only describe as angels, such wonderful women, who were there through every step of his last days. I am beyond grateful for them and all who work in this facility. I would highly recommend to anyone looking for a safe, clean, organized place to move their loved one.

I wrote a review 5 days ago. On Friday, June 14th, when I arrived @ White Oaks the day after I wrote the review, I observed some disturbing issues. My mom’s white clothes are bring washed with the colored clothes, an eaten apple wrapped in toilet paper under the bed, her top sheet put on the bed upside down (the decorative part should have been @ the top, a soiled Depends on top of the back toilet bowl, dishes in the bathroom on the sink, a pillow missing on her bed. Today, (Monday 6/17), when I returned to White Oaks, the pillow is still missing. I requested on numerous occasions for them to keep her wardrobe locked @ all times. Upon arriving on Friday (/14), the wardrobe was unlocked and I observed that my mom had removed a considerable amount of her clothes off of the hangers and they were all balled up on the shelf. I removed them asked why does she have access to the wardrobe then I left them on the floor. On Monday (6/17) when I returned, the clothes had been removed but they were not in the closet. In essence, you have to definitely be an advocate for your “Loved one” as they cannot communicate their needs. I have communicated my observations to the Administrator and I have had the opportunity to state my observations to some of the staff. White Oaks needs more stimulating & engaging activities for the residents. Overall, White Oaks is a very clean, quiet place. The rooms are nice and I like that they have their own bathrooms. This is my review that I wrote on Wednesday (6/12/19). I decided on White Oaks Memory Care community in Williamsburg, VA for my mom exactly one month ago (May 2019) originally for respite. Prior to thee expiration of her respite, I received a telephone call expressing how happy and well adjusted my mom was @ White Oaks and that she had communicated her desire to stay there. I obliged. As with any new community, there are going to be a few hiccups as it is a learning curve for the staff and the new resident.I find the staff to be very approachable, attentive when you have a discussion with them about your observations. The staff has great interaction with the residents. It is a very clean community. The residents seem to have a good experience there. My mom has adjusted well in the community and participates in activities with the other residents. The Marketing Director is very well versed about the community and is also attentive and engaging with the residents and the needs of resident's families. All of the staff seems to interact very well with the residents. Hopefully, this will be my mom's new home for a long, long time.