Add a review
For pricing & availability
The friendliness of the staff gets a 5+. Quality of care rating is less than perfect because of the QUANTITY of it … (short staffed). Meals offer variety but occasionally over-cooked vegetables.. Activities are also varied but often spaced too close together time-wise so you don’t have a lot of time between them.... Read more
In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.
Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Meals Provided
Outdoor Common Areas
9.6
Review Score
Review Score
50 reviews9.6
Out of 10
5 star
40%
4 star
30%
3 star
18%
2 star
6%
1 star
6%
A Place for Mom has scored Sunrise at Bon Air with 9.6 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Sunrise at Bon Air has 50 reviews with an average "overall experience" of 3.9 out of 5.
4.2
4.2
4.7
4.0
4.2
4.9
4.0
The friendliness of the staff gets a 5+. Quality of care rating is less than perfect because of the QUANTITY of it … (short staffed). Meals offer variety but occasionally over-cooked vegetables.. Activities are also varied but often spaced too close together time-wise so you don’t have a lot of time between them.
5
5
4
4
4
5
5
Response from Sunrise at Bon Air
May 29, 2024Hi Carolyn, Thank you for the wonderful things you said about Sunrise at Bon Air and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.
Very impressed with how well the staff is aware of the resident's needs, they seem to care about the residents well being and made sure they are at meals and if t not they do and get them. The staff knows my mom's name and always pleased to her and myself. I love that it is a small community.
4
4
4
4
4
4
4
Response from Sunrise at Bon Air
April 29, 2024Hi Michelle, Thank you for the wonderful things you said about Sunrise at Bon Air and the dedicated care givers and team members. We are passionate about our community and always enjoy hearing the many beautiful stories about our residents and/or team members.
The people at Sunrise have been a blessing to our family from the very first day of meeting with their wonderful sales director. The staff is genuine, caring, helpful, and knowledgeable. We are so thankful for sunrise!
5
5
5
5
5
5
5
Response from Sunrise at Bon Air
April 17, 2024Hi Cindy, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise at Bon Air. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team
Warm inviting employees, large rooms for residents, memory care is bright and friendly.
5
5
No data collected
No data collected
No data collected
5
5
Response from Sunrise at Bon Air
March 6, 2024Thank you for your kind words, Laura! We are thrilled to hear that you had a positive experience with our team and facilities at Sunrise at Bon Air. We strive to create a warm and inviting environment for all of our residents, and we are glad that you noticed our efforts. We appreciate your feedback! -The Sunrise Team
This is my eighth year referring clients to [name removed] at Sunrise Bon Air. The customer communication and the follow-up are outstanding. All of my placement at Sunrise have had a wonderful experience with care and socialization. I consider Sunrise the best of the best in assisted living and memory care.
5
5
5
5
5
5
5
Response from Sunrise at Bon Air
December 19, 2023Hi James, thank you for your kind words and continued support! We pride ourselves on excellent customer communication and follow-up. We're thrilled to hear that your clients have had wonderful experiences with us. We appreciate your trust in Sunrise at Bon Air and strive to be the best in assisted living and memory care.
I have worked with Sunrise of Bon Air for many years, and have always found this to be a caring community, filled with compassionate staff, in a warm and welcoming environment. I would encourage you to tour this community if you are looking for assisted living care in the greater Richmond area.
5
5
5
5
5
5
5
Response from Sunrise at Bon Air
December 15, 2023Hi Rebecca, thank you so much for your kind words about Sunrise at Bon Air! We're thrilled to hear that you've had a positive experience with our caring team members and welcoming environment. We appreciate your recommendation.
We love having our family member here at Sunrise because of the community vibe it offers. It feels like home and the staff members feel like family. There are always activities going on and something new happening. We highly recommend Sunrise to anyone who's looking for a warm, welcoming environment.
5
5
5
5
5
5
5
Response from Sunrise at Bon Air
December 15, 2023Megan, thank you so much for your kind words about Sunrise at Bon Air! We're thrilled to hear that our community has provided a warm and welcoming environment for your family member. Our team members are dedicated to creating a sense of home and family, and we're glad you've noticed our efforts.
I have found the staff to be caring and competent. They always try to engage the residents and make their "home" a pleasant place to be. A true community that works to provide for the needs of the residents physically, emotionally, socially and spiritually. There are few places I would recommend, and this is definitely one of them. Thank you for all you do every day!
5
5
5
5
5
5
5
Response from Sunrise at Bon Air
December 15, 2023Thank you, Robin, for your kind words and for recognizing our commitment to creating a caring and engaging community for our residents. We truly value your recommendation and appreciate your support. It's our pleasure to serve and provide for their needs every day.
The community provides excellent care for my mother, she is 89 and she loves the staff and they are so patient with her. I feel like I have an additional family. I am so grateful for the passionate staff.
5
5
4
5
4
5
5
Response from Sunrise at Bon Air
December 15, 2023Thank you, Susan, for your kind words! We're delighted to hear that your mother is receiving excellent care and feels like part of our family. Our dedicated team members strive to provide patient and compassionate support to all of our residents.
Sunrise Bon Air staff are friendly and helpful from the moment you enter with assistance to check in. Friendly smiles of [name removed] and [name removed] help you feel like family. The staff here understand the team concept of outside providers and [name removed] i attentive to the resident's medical needs. There are too many great staff members to name. I do see the residents really enjoying the activities provided. I love coming here every chance i get.
5
5
5
5
5
5
No data collected
Response from Sunrise at Bon Air
December 15, 2023Hi Julie, thank you so much for your kind words about our team members at Sunrise at Bon Air! We're thrilled to hear that you feel like family when you visit. We're also glad to know that you see our residents enjoying the activities we provide. We look forward to seeing you again soon!
Sunrise Bon Air is a wonderful community. They have a great team and truly cater to their residents. Residents here always look well taken care of and happy!
5
5
5
5
5
5
5
Response from Sunrise at Bon Air
December 8, 2023Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and provided you with the necessary information. Please feel free to reach out to us at information@sunriseseniorliving.com or the community directly, in case you have any additional questions regarding Sunrise!
Overall we have been very pleased with our experience at Sunrise. My mother is very happy here and that means everything. Staff is friendly and kind. Whenever there is an issue, I feel staff is responsive. Groups are awesome and my mom participates in all of them
4
5
4
5
5
5
4
Response from Sunrise at Bon Air
November 3, 2023Hi Susan, thank you for your kind review! We're thrilled to hear that your mother is happy at Sunrise and enjoying the groups. Our staff is dedicated to being responsive and providing a friendly environment. If there's anything else we can do to enhance her experience, please let us know.
Facility is extremely nice all-around. Two negatives, it's more expensive (over $[removed] a month), and almost zero parking..There's overflow parking across the street (down a ways) at a church. Considering the massive cost, they should absolutely get more parking spots, or at least make the staff park in the church parking lot.
Response from Sunrise at Bon Air
August 18, 2023Thank you for taking the time to provide us with a review of your experience. Please feel free to reach out to us at information@sunriseseniorliving.com or the community directly, in case you have any additional questions regarding Sunrise!
We took a tour of Sunrise at Bon Air when searching for a facility for our loved one. The tour and facility were great! Our tour guide was very good. The cleanliness and friendliness were great. Great atmosphere! It just came down to cost and location for us/our decision on a facility.
Response from Sunrise at Bon Air
August 21, 2023Hi, Thank you for taking the time to provide us with a review of your experience touring Sunrise at Bon Air and that our team made your experience pleasant. Please reach out to the community if you have any other questions. Thank you! - The Sunrise Team
Our family had an in person tour with Sunrise at Bon Air and even though we did not pick it for our loved one, we still thought the tour experience and community was nice.
Response from Sunrise at Bon Air
August 24, 2023Hi, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and provided you with the necessary information. - The Sunrise Team
Our family had an in person tour with Sunrise at Bon Air and just based on the tour experience it looks like it has gone downhill.
Response from Sunrise at Bon Air
June 9, 2023We are sorry to hear about the negative experience you had at Sunrise at Bon Air. For over 40 years, Sunrise Senior Living has taken great pride in serving thousands of residents and families during such a critical time in their lives. We would like to learn more about your experience and how we can correct the issue. Please contact us at info@sunriseseniorliving.com. Thank you! – The Sunrise Team
I rate Sunrise at Bon Air as all being a five. My husband received great care there. They were also attentive to me. The staff are friendly and very compassionate. The facility was always clean. The staff was very attentive to my husband and his needs, which were many. The food was delicious. I know because I had several meals. I would not hesitate to recommend Sunrise at Bon Air to family and friends.
5
5
5
5
5
5
5
Sunrise was amazing. I had peace of mind and my father was thriving there. Wish I had moved him there sooner. My Dad passed in December. He was in memory care. They had activities every day. Musical guests, special meals, bingo, games, the list goes on and on. We would absolutely recommend Sunrise at Bon Air to other families based on the experience we had. Dad and I toured 8 or 9 different facilities and none made him feel at home except Sunrise. The layout is very home like and intimate. Food was great. Employees were wonderful.
5
5
5
5
5
5
5
Our family had an in person tour with Sunrise at Bon Air, and the experience was okay, but it was not going to be the correct place for our loved one and the pricing was just not quite what we were looking for.
I toured this facility. It was a very nice facility with outstanding administration, but it was too far for my father to travel to visit.
Response from Sunrise at Bon Air
March 1, 2023It is wonderful to know that you had such a positive experience when touring Sunrise of Bon Air!
See what the neighborhood has to offer and what’s nearby:
Sunrise at Bon Air offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Sunrise at Bon Air 9.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (804) 560-7707 to reach a resident at Sunrise at Bon Air.
To reach a resident at Sunrise at Bon Air call: (804) 560-7707
Studio, 1bd, 2bd
Studio, 1bd, 2bd, Semi-Private
The Crossings at Bon Air is a 17.6-acre campus that features rental independent living apartments, assisted living apartments, memory care apartments and short stay respite living. Residents of our community enjoy extensive in unit amenities, such as full kitchens, washer/dryers and weekly...
Studio, 1bd, 2bd, Semi-Private
Experience Senior Care at The Barrington at HioaksNestled on 12 stunning acres in Richmond, Virginia, The Barrington at Hioaks stands out as a premier assisted senior living community. Just a short drive from Williamsburg, our senior housing offers a blend of Independent Living, Assisted Living,...
Studio, 1bd, 2bd, Semi-Private
If you’ve reached the time in your life where you’re ready to leave the housekeeping, laundry and daily chores to someone else and enjoy life, then our community in the historic city of Midlothian, Va., is ready and waiting for you. Our community, which offers assisted living and Alzheimer’s and...
Studio, 1bd
At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...
Studio, 1bd, Semi-Private
We are now offering Virtual Tours of our communities via Skype, Zoom and Google Duo. If you’re interested in learning more or want to get your Virtual Tour set up let us know. We look forward to you experiencing our Seaton Chesterfield community without having to leave your home!Seaton...
Studio, 1bd
American Senior Living, LLC. Has established Southerland Place to promote the physical, psychological and spiritual well-being of each resident entrusted to our care. To achieve this endeavor we are continually pursuing the highest quality of personal care, service and a level of excellence which...
Studio, Semi-Private
Ginter Hall Assisted Living & Memory Care has been providing Quality Care at an Affordable Price to seniors in the Richmond Metropolitan area for well over 38+ years! Ginetr Hall, a local Family Owned community, is committed to enriching the lives of senior adults through top quality care...
Studio, 1bd, Semi-Private
Morningside at Bellgrade sets the stage for our residents to increase their quality of life. Our excellent program offers a balanced nutritional plan, which complements the medication management delivery plan. When the health of an individual is viewed, diet and medications go together. When they...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.