10 Best Memory Care Facilities in Rheems, PA. Page 4

The community has good staff; however I feel they are understaffed currently. There has been some staff turnover since my loved one moved into the community. Due to the staffing challenges this can cause delays in waiting for meals, care, and more. [name removed] the Director is wonderful; however she seems overworked. [name removed] is also wonderful. [name removed] does a great job with the activities for the residents.

My mother has lived at Freedom Village since 1999, first in a beautiful condo, next in Assisted Living and finally in Skilled Care for the last 5 years. She is now 96 years old, legally blind, hard of hearing, and has advanced dementia. She spends most of her time in a wheelchair and is happy in her own world thinking most of the time that she is a teenager. She has had outstanding care. All of the staff have been very caring. Particularly, under stressful times, the Program Department has gone out of their way to keep all of the residents safely occupied. Freedom definitely gets 5 stars.

This facility is poorly run, poorly staffed and neglects the residents who are designated in the rehab section of the facility. I would never endorse this facility for any person. Your loved one will be hurt and his/her needs will not be satisfactorily met.