Arden Courts A ProMedica Memory Care Community in Susquehanna

They were able to accommodate my need for respite care for my loved one while I had surgery. Everyone was friendly and helpful. I was hoping my loved one would engage in activities, etc., but they were unable to accomplish that in the short time he was there. They were responsive to my daily phone inquiries.

5 for all! I have never known my aunt to be so happy. It is an incredible place. The therapy dog visits are a great highlight, and the universal kindness and good humor of all the staff. We can't believe our luck and are grateful that your org guided us to them. A perfect fit! It is entirely focused on memory care. Built for it, and it works so well. They always finesse confusion and alarm. My aunt loves to comfort others in the hallway and her depression, anxiety and loneliness have disappeared.

They have been exceptional from start through now, almost two years later. They're not cheap but then, who is. They were great in accommodating her during the transition.

When needing a community for our aunt, the people at Arden were fantastic with getting assessments done and making us feel comfortable that we were making a good decision. She was well cared for and loved during her short time there. I would highly recommend Arden Courts for anyone looking for a community for their family member.

From my prospective, they seem like they really care about the residents. My loved one was aggressive and other places would not take him, they have done a good job of getting him under control, while still being himself.

Arden Courts is amazing. Their staff was kind, caring, and invested in my mother's care. I would recommend them and your services to anyone looking!

Overall experience has been good. There were a few hiccups at the beginning, but got them ironed out.

I can not say enough about Arden Courts. They are one of the best facilities we have come across in a long time! From the moment we walked in the door, we were treated wonderful, like family. What a breath of fresh air from some of the other places we toured. The facility is very clean, neat, with an at-home atmosphere. The move in process was smooth and easy. [Name removed], from admissions, was such a pleasure to work with. She went above and beyond to help make a scary transition very easy. They all were so great at helping my grandmother adjust to her new home. The staff are always friendly and greet you whenever they see you. They do everything they can to accommodate us and make the process as non stressful as possible. Not only are the staff wonderful, the facility's amenities are top-notch, offering comfort, convenience and functionality. They even include family members in a lot of the events happening there. I just love this place and I am glad we made the right decision to move her here.

The staff was great. Very friendly, knowledgeable and helpful. The food was good quality. The facility was extremely clean. I would recommend this facility to others.

Everyone from the executive director to the caretakers are very focused on creating a warm and welcoming living environment for the residents. I would recommend Arden Courts in Susquehanna to others.

My husband was asked to leave a West Shore dementia care facility due to behavior. I came to Arden and explained at the time he could present issues. As I explained I was told we are not worried that’s dementia. The compassionate care that was given to him was the complete opposite of the previous facility. I called the caretakers and nurses my angels. The employees there seem to stay there and thus have lots of experience with dementia. My husband had the same caretakers so they got to know him and how to get him to do things like bathing. Arden gave me peace and I knew he was getting loving care. During my husbands last minutes the caretakers and nurse stayed with us as he drew his last breath. Helped my daughter and I in many ways.

I would highly recommend that facility and, the staff keeps me up date with any changes in dad's overall health, they are also very understanding in all aspects. The rooms are not overly big but, he doesn't spend much time in the room, there are activities going on all the time, all to help interaction with others and to keep his mind working. He can also go outside if the weather permits, the facility is very secure. I would recommend Arden Courts in Susquehanna in a heartbeat for anyone looking for memory care.

The team at Arden Courts are professional, caring, and dedicated to their residents and families. I'm so glad we found them to care for my loved one.

A heartfelt shout out to Arden Courts for their loving embrace of our father. Last summer, Dad was hospitalized for five months. He struggled in the hospital environment with their systems and go-to meds to manage delirium. This complicated placement options with rehab and nursing homes. We liked Arden Courts from the beginning. Specializing in dementia care, the staff was loving and welcoming bringing out the best in him. While everyone else was writing Dad off, they gave him a chance. Everyone loved “[name removed]”. Arden Courts helped fulfill a promise we made to get Mom and Dad together again. They placed Mom in another wing of the facility and she got the same kind of exceptional care. Always together, they became known as the sweetest couple in the neighborhoods. We are so grateful to Arden Courts for giving him one last chance to live life and to pass with grace and dignity surrounded by a community that treated him like family.

The entire facility is open to her, and she us freely able to walk outdoors, as the whole facility is fenced off to prevent her from wandering away from the facility. This was very important to me as my mother likes to go for walks often, and other facilities are often just a hallway inside an assisted living facility with limited to no access outdoors. I would recommend to others.

My loved one lives at Arden Courts in Susquehanna. The facility is very clean. The staff is friendly. The atmosphere is great. The administrative staff are very good at reporting to and communicating with families. I would definitely recommend this facility to family and friends.

If we could give Arden Courts 10 stars, we absolutely would. They have enough staffing there who actually genuinely care for the residents. Every time we go to visit our loved one they know exactly who we are, and who we belong to. They are always complimenting our loved one. She is always clean, well dressed and they comb her hair and fix her up. If something happens to our loved one - big or small, they immediately call us which we really appreciate. Anytime we call them with questions or concerns they never seemed to be bothered, and they always connect us with the correct person. We have nothing but compliments for the staff team. The community is super clean, it is very bright, cheery and family orientated. The residents aren't sleeping around in their chairs, they are up and engaging with one another. This is the right place for our loved one, she constantly has a smile on her face. She is thriving right now. There are really nice activities as well.

My loved one is a resident at Arden Courts. I've never had the food, so I can't rate it. The staff is friendly. The facility is always clean. My loved one always looks clean. I would recommend this facility to family and friends.

Very friendly staff and well kept facilities. My wife has improved overall. Her medications have been adjusted and she is no longer taking opioid medications. The staff indivualizes care needs based on their situations and requirements. Group activities seek to engage all residents to their abilities.