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My dad has been doing extremely well and is happy; he smiles like I haven't seen for years; he is cared for by staff like family; when we make suggestions the staff has always been responsive. Artis is his home.... Read more
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9.4
Review Score
Review Score
22 reviews9.4
Out of 10
5 star
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4 star
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A Place for Mom has scored Artis Senior Living of West Shore with 9.4 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Artis Senior Living of West Shore has 22 reviews with an average "overall experience" of 4.4 out of 5.
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My dad has been doing extremely well and is happy; he smiles like I haven't seen for years; he is cared for by staff like family; when we make suggestions the staff has always been responsive. Artis is his home.
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Response from Artis Senior Living of West Shore
July 29, 2024Thank you John, for sharing your experience. We’re thrilled your dad is happy and well cared for at Artis Senior Living of West Shore. Your kind words and suggestions are greatly appreciated. Artis is proud to be his home. Warm regards, Alison
The staff is very friendly. It seems like they know all 60+ of the residents by name. They call me anytime my father wants to talk to me or his having an off day. They're very attentive and caring. Great communication. They call with any concern and update me after he sees the doctor. He was agitated and had a hard time adjusting after moving in. They adjusted their care to give him more space and not stress him. it always seems like they are doing some activity. Even on the weekend the community room is open and they do something small like trivia, music, singing, etc. They periodically take day trips places. The residents get to go outside any time they want. They aren't locked in all the time. More activities and freedom than other facilities but not the lowest cost. Artis, though, is strictly memory care and designed for dementia/Alzheimer's residents. Other facilities may cost less but have them section off in a wing of the building like it was a second thought.
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Response from Artis Senior Living of West Shore
July 3, 2024Thank you so much for your wonderful five-star review of Artis Senior Living of West Shore. We're thrilled to hear about your positive experience with our attentive and caring staff, as well as our engaging activities and great communication. Your kind words mean a lot to us. Warm regards, Alison.
Everyone working there was so friendly and supportive. The cleaning staff did a wonderful job and if there was a problem in my husband's room, they took care of it. They all made my husband, me, & my family feel like family. I was amazed how the staff would recognize us & know our names. I couldn't have asked for more caring people. If an incident occurred, they would call & inform me. The meals always looked delicious and there were always food choices. They had a nice variety of activities to get the residents involved. This was cheaper than having my husband in a nursing home facility. My husband was at Artis from [date removed]- [date removed] when he passed away from FTD.
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Response from Artis Senior Living of West Shore
May 20, 2024Dear Jane, please accept our sincere condolences for your loss. Thank you for sharing your heartfelt experience. We're honored to have provided a supportive and caring environment for your husband and family. Your kind words mean so much to us. Kind regards, Alison
We could not be happier, 5 plus stars for each category! The warm bright feeling when you walk in is what really drew us here. Love the color coordination in the separate hallways- helps the residents to find there room easier. You provided furniture in the rooms, you let pets in- we try to bring our dog every week- [name removed] lights up when he sees her. Staff is extremely friendly and seen. You don't have to look far to find a staff member My uncle had a stroke alert and few weeks ago and due to the staffs quick actions they had him at the hospital right before he had a seizure.
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Response from Artis Senior Living of West Shore
May 6, 2024Thank you Khristie, for your glowing five-star review of Artis Senior Living of West Shore. We're thrilled that our warm atmosphere, attention to detail, and quick response during emergencies have made such a positive impact. Kind regards, Alison
As with many congregant living, personal care homes, turnover is high among the newest direct-care hires. The more senior care-providers love the residents and are dedicated to providing great care. They often accept multiple shifts and/or overtime to ensure that residents get the care they need. The facility is laid out in a way that is ideal for residents who like to walk. In warmer weather the outdoor courtyard and porches are especially nice.
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Response from Artis Senior Living of West Shore
January 31, 2024Thank you for taking the time to review Artis Senior Living of West Shore and acknowledging the hard work of our dedicated associates. We deeply value your opinion and will share your 4-star rating and feedback with our team. Thanks again, and we wish you all the best. Kind regards, Kathleen
The meals looked good. Just my mom has not given any feedback as she sleeps a lot. Not to mention they were incredibly friendly.They were also recommended by every other place that contacted us but did not meet our needs. They were highly recommended.The staff went out of their way to make sure we saw everything. Not just the best parts but everything. They made sure that we understood everything and when my Dad went to look at the facility, they made sure he understood everything too.
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Response from Artis Senior Living of West Shore
October 2, 2023Thank you so much, Gary for taking time to review Artis Senior Living of West Shore. We value your opinion deeply and we'll share your 5-star rating and feedback with our team. Thank you once more, and we wish you all the best. Kind regards, Kathleen
The only issue I had with them was that when my mom was first placed there, she was definitely having cognitive issues. While she was there, she improved and then felt isolated because she really didn't have anyone she could talk with. Overall due to our experience though I would recommend Artis Senior Living of West Shore to others looking.
Response from Artis Senior Living of West Shore
July 25, 2023Hi, Dennis. Thanks for taking the time to leave Artis Senior Living of West Shore a four-star review. We're glad to hear you saw improvement in your mom's cognitive issues after she moved into our Memory Care community but also hear that she felt isolated. We're always looking to improve our care and appreciate your feedback along with your recommendation.
We toured Artis Senior Living of West Shore when searching for a facility for our loved one. Our tour was given when activities were in progress. The facility was very clean and we were provided with a lot of information. They were very helpful.
Response from Artis Senior Living of West Shore
July 19, 2023Thanks for letting us know you had a good experience touring Artis Senior Living of West Shore. Every detail of our Memory Care community is intentionally designed to support our residents, and we’re glad you noticed the engaging activities in progress! We appreciate you taking the time to leave us a four-star review. Please let us know if we can be of any further assistance.
They are very nice. I am very pleased. They call if there is any problems. The food looks very good, compared to other places. They have very nice activities. We picked this community because it was the best, and my spouse would have the freedom to move about, and the people were friendly. I would recommend to other families. It's been a good experience.
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Response from Artis Senior Living of West Shore
February 27, 2023Jane, we are so grateful for your 5-star review of Artis Senior Living of West Shore! We're even more grateful that you and your spouse chose our community. We take pride in everything we do, from our levels of care to our culinary experiences and proactive communication with family. Thanks again fo r the review and recommendation.
There is no complaints about the food. They found the spark that gets her going with the activites. They have painting, and my loved one is always doing something. They give updates on mom, and what is going on. I am always kept informed which is very important. They seem to know what they are doing. They keep my loved one active, invloved, they are watching her health, and she is getting the care, that was needed over the past 5 years. Overall, my loved one seems to be happy.
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Response from Artis Senior Living of West Shore
October 3, 2022Thank you, Karen! We are pleased to hear you are happy with the care your mom is getting and are confident in your decision to have her at our community. We appreciate your partnership in her care.
I toured Artis Senior Living of West Shore, and it was a nice community. It was setup like a little condominium. The surrounding area is a good one, but the location wasn't a good fit for our family.
Response from Artis Senior Living of West Shore
June 27, 2022Thank you for the review, William. We wish we could have been a fit for you and your loved one, but we appreciate the kind words.
My loved one and I toured Artis Senior Living of West Shore, and if it was up to me I would've turned back around as soon as we walked in. It was more geared towards memory care, but the community had an off-ness sense to it and it felt strange. We both got a weird vibe, which freaked me out. They lock people in and we didn't like anything about the place. We chose another community because this was not a good fit and my loved one expressed that she didn't want to live here.
Response from Artis Senior Living of West Shore
June 10, 2022We are sorry to learn of your experience at our community. We understand the importance of getting a good feeling when you tour a community, and we are disappointed to hear you didn't get it during your visit. Since we are a memory care only community, we are a secure community but our residents have unrestricted access to our outdoor courtyard that is on 3 acres of land. So there is plenty of secured freedom for our residents. We are disappointed we weren't the right fit for your loved one, but we do hope that you find the perfect place.
Our family had an in person tour and we had an excellent tour experience, it was just to expensive for our loved one
Response from Artis Senior Living of West Shore
May 4, 2022Thank you for taking the time to leave your feedback on our community. We are happy you had a great tour. We know that the cost of senior living isn't cheap, but we offer several financial solutions to help offset the cost. Please continue to speak with our team at Artis of West Shore so we can support you the best we can.
This is a nice place. I don't have any regrets having my loved one here. 90% of the staff are really nice to work with. My loved one doesn't complain about the food. My loved one is enjoying the activities. The community provides an activities calendar to the residents.
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Response from Artis Senior Living of West Shore
March 11, 2022Thank you so much for sharing your experience. We are happy that it's been a great one so far, and we look forward to earning that last star!
I have been very pleased with the love compassion and care provided to my spouse. The staff at all levels have responded to all my questions I have brought to their attention.
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Response from Artis Senior Living of West Shore
February 11, 2022Thank you so much for the positive feedback, Tim! We are pleased to hear you are happy with your decision.
I've already recommended them to others. The organization is well-maintained. The staff is professional, courteous, and friendly. I have had very good results talking with administrators at various levels to get little issues resolved - nothing serious has come up. I'm happy with the value. I'm quite pleased with the organization overall.
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Response from Artis Senior Living of West Shore
January 30, 2022Excellent! We are thrilled that you are happy and we appreciate the 5 star review!
Stellar staff and environment, very impressive, compassionate people who enjoy what they do, happy and active residents, amazing facility designed especially for memory care
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Response from Artis Senior Living of West Shore
May 10, 2021Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we hope to keep it up!
The problems for my loved one in this community was my loved one thought wanted more people to speak to about his interest. The upper staff was great. The floor staff and us had a tough time at communication for my loved one and what was needed for my loved one. The nurse was great. The activity coordinator tried to get my loved one to participate in activities. The community is brand new. The exercise part of the community was based on videos and not a live instructor. Each wing had their own wing for dining, and kept the groups small.
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Response from Artis Senior Living of West Shore
September 9, 2020Thank you for sharing your experience with Artis of West Shore. We work hard to really get to know our residents; who they were, who they are, and who they still want to be! It is disappointing to hear we missed the mark on embracing his individuality. We definitely look forward to getting through this pandemic so we can focus more on treasuring each person's uniqueness while maintaining their safety with less restrictions. We hope we have a chance to earn that last star for a 5-star review.
Artis is a new place, they try very hard. They have a caring staff. It was not a good fit for my dad. He was higher functioning than other residents. He had a hard time finding any type of peer group.For the right resident it would be a good community. My dad was not ready for that level of care.
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Response from Artis Senior Living of West Shore
September 9, 2020Gail, thank you for sharing your experience. We are sorry your father didn't find our community appropriate for his stage in the disease process. As dementia is a progressive disease and since we are a memory care community, we definitely have residents in various levels of the disease process. We hope that he has found comfort and friendship in his new home. We are here if his needs change and would be happy to have him back!
We loved Artis. Bright airy facility. Friendly staff. Extremely clean. Nice rooms.
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Response from Artis Senior Living of West Shore
March 22, 2019Thank you so much for the 5-star review! We really appreciate the positive feedback! Our associates will be so pleased to hear that their love and dedication is paying off and recognized by the families!
See what the neighborhood has to offer and what’s nearby:
Artis Senior Living of West Shore offers Studio. Learn more.
A Place for Mom has scored Artis Senior Living of West Shore 9.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (717) 409-8921 to reach a resident at Artis Senior Living of West Shore.
To reach a resident at Artis Senior Living of West Shore call: (717) 409-8921
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