10 Best Memory Care Facilities in Onarga, IL. Page 2

Staff is very knowledgeable, my room was always clean, good is good, everyone is very helpful. i would highly recommend Heritage Village.

Overall the staff are kind, warm, and my parents have experienced many staff to be quite loving and emotionally generous. While some staff are more adept at engaging residents on the memory care unit, professional development occurs. Rooms are given a light cleaning, my mother has never been satisfied with it, though the public spaces are very clean. The meals are varied and balanced, and the cooking team solicits in person feedback from residents regularly. The activities director is on the assisted living side is fantastic! This week alone Holly Brook hosted a wedding celebration for couples from the entire facility, and a facility-wide cookout/picnic in the front with pictures and games (families were invited). The activities director on the memory care unit is unbelievably patient and plans good activities as well. As a daughter I've been very happy with the care and amenities HB offers. My parents are very well cared for. Generally I've been impressed with the staff. I don't feel I can comment on the value.... they all seem very expensive to me.

The facility is very clean and well maintained. The staff and residents are quite friendly. Friends and outside medical personnel I have talked with speak highly of Bickford of Bourbonnais. The apartment size is actually larger than my mom needs. My mom has pretty late-stage dementia and doesn't receive much in terms of memory care. Most of the attention she receives is centered on her comfort and safety.