Carriage Crossing Champaign

For the most part I like the caregivers and nurses. I don't like that they increase the care level but still won't provide a 2 person assist.

My mom is currently a resident at Carriage Crossing Champaign. The friendliness is great. The cleanliness and the staff are okay. There is insufficient staffing, especially nursing support, which I see as a risk to the residents. They have a great Activities Director. Maybe it's a budget cut thing, but there is almost nothing activity wise on the weekends. Residents still live there on the weekends. Overall, my mom has made friends and likes the residents and most of the staff.

We lived 9 months at Carriage Crossing. Moved back to our condo in [date removed]. Increasing rates made the difference. We enjoyed living there. Made good friends. Would recommend to others. The food needed improvement but they have a new chef now. I think the activity director is outstanding.

This is a great place to live. The people are so nice. The food is fantastic. Everything is kept clean. The activities are fun and engaging . I could not ask for a better place for my mom to live at. Amazing.

As soon as you walk in the building you feel welcomed by everyone. The residents are friendly and the care givers go out of their way to make sure you have everything you could want. I wish more facilities ran like this.

There are not enough great things that I could say about this community. When you first walk into the facility, there is something different than the other communities in the area. It's beautiful, clean and most importantly it feels welcoming and is clearly a community, not a facility. The staff there are wonderful and genuinely care for their residents. I would recommend this community to anyone looking for an Assisted Living community.

I work in the industry and by far the best assisted living in Champaign County. I toured multiple assisted living facilities, and the care, employees, activities and financial support is amazing. If you are able to get your loved ones into a assisted living I would for sure do this!

My 95 year old mom has been at Carriage Crossing in Champaign for two years now. She first lived in assisted living for a short time before needing memory care support. Mom also has severe macular degeneration and a cochlear implant for her hearing loss which affects her balance. Since I also live in Champaign, I have been able to visit my mom daily, interact with the staff on a frequent basis and understand the challenges and demands they face on a daily basis. Yet, I have observed their caring, kindness and love for the residents they serve. They provide not only support, but friendship. I've lived in Champaign for fifty years and have recommended Carriage Crossing to friends as a home for their parents, knowing that they, too, will sense the love and compassion that I have witnessed.

The minute you step inside the community you feel welcomed! Seeing the residents interact with one another and the dedicated staff, helps you understand why people choose to call this community home! Incorporating some of the best care, socialization and overall wellbeing that Champaign cam provide! Carriage Crossing has both the assisted living and assisted living memory care under one roof! This helps promote aging in place and continued care for long term stays for your loved one! I would encourage anyone to call, stop by, schedule a lunch tour or just pop in and see the community for yourself!

This a beautiful building with great staff and a great welcoming community atmosphere!! The staff are dedicated to providing a clean positive environment to residents as well as empowering them to engage in a variety of fulfilling activities!!

Overall the facility is nice. The Activities Coordinator is amazing! She makes the place better. The housekeeping isn't great and they are not willing to help when it's not your cleaning day. The food isn't great and they make you think that you can order off of a menu if you don't want the specials. Not really true. Very limited fresh food (fruit) and not good at supporting any special diets or restrictions. I'm sure all of these places are struggling with staffing and quality staff, but I feel it has declined and prices only increase when I think others in the area may be more worth the high cost.

Carriage Crossing has been a very good experience so far and we have nothing but good things to say about them. The staff members are very friendly and they seem to know what they are doing. The administrative team is very helpful and any time we have questions or concerns they answer them in a timely and professional manner. The dining hall is excellent and our loved one is given great meals. The facility itself is very nice and very well maintained.

I believe this is the best place in the area. My loved one is happy and has settled in nicely. The staff communication with the family has been good. There are three meals served a day to the residents. There are choices for the residents to choose ahead of time. The cleanliness of the resident's rooms could improve. I believe the community could provide more daily activities for the residents to participate in.

I believe this is the best place in the area. My loved one is happy and has settled in nicely. The staff communication with the family has been good. There are three meals served a day to the residents. There are choices for the residents to choose ahead of time. The cleanliness of the resident's rooms could improve. I believe the community could provide more daily activities for the residents to participate in.

This is a good facility. Sometimes mom has to remind them about her meds. The food is very good, but they need more fruits and vegetables. The facility is generally clean, rooms are a little less clean. Housekeeping is once a week, but I sometimes have to vacuum or clean the litter box after they've been in. Communication with the family is very good. They just started using an app for communication and updates, which is helpful. I think a meal calendar on the app would be a great addition. I would recommend them to friends and family.

We love Carriage Crossing! The people who work there are wonderful, competent, and kind. I think because of budget cuts and Covid, they are a little understaffed. But they are very open to communication and try to share responsibility/partnership with the family, keeping the family updated on changes and behavior. I think they really strive to treat each person like they would want their famly member to be treated. The facility is beautiful and well maintained. It's very clean and pleasant, just like your own home.

We feel that they are caring for our loved one, however, it could be better. It depends on your parent's needs in how they will fit into the community. We would like to see our loved one receive more encouragement in getting involved in the activities by the staff. The community brings in nice entertainment to the community for the residents.

[names removed] were wonderful to work with and showed great compassion and concern for my dad's health care needs.

This is a brand new community and it is beautiful. The apartments are nice and the person we spoke to during our tour was friendly and informative. We liked this community, however they did not accept medicaid.