Chapters Living

What really stood out to us in the beginning was how clean the kept the community, and there was no fowl smells. Everything we saw there made it feel and look like a resort. We would definitely commend this community to others.

I never have to wait to get help at this community, whenever i need something it is done immediately. The rooms are adequate, and the food is more than adequate. Every time i was there it looked like the residents were very well fed.

They have an onsite doctor, so the resident doesn't have to leave. The community is very friendly. They have meals and you call ahead and eat with your loved one, prior to COVID. The staff makes sure my loved one gets to their room. There is a cell phone in my loved one's room to call us anytime they want. The community doesn't take this away from my loved one. There is a code for family members that come often, they give you a code to get in to see your loved one. The community calls me about once and month, and always has something positive to say about my loved one. Heritage Village gives my loved one an activity to assist other residents to get to dinner and other activities. My loved one says they love it here. The community called and said can we get a fridge for their room, since they weren't going on field trips which the money would've been used for on these outings.

Memory Care Westover Hills is a caring, compassionate facility for Dementia and Alzheimer's residents. Our loved one is always clean, attended to, and happy. The staff members are well-trained professionals. They treat residents with dignity and utmost care.

I moved my cousin into Sunrise of Barrington on [date removed] after getting personal accolades from others who have had their loved ones there. From meeting the Director to working with the intake and nursing staff the experience could not have been more positive. I was assured that now they would be the caretakers and I could be the family who came to enjoy visits and set our relationship back to where it was. The weight that was lifted by know the care given to my family member was amazing! If we had a doctor appointment they were ready to get in the car when I picked them up. I visited at all hours and they were engaged in activities and were in good spirits. The communication about status, medication and health are thorough and frequent. I even got a call about a small cut and that a bandage was applied! Then with the onset of COVID and the shut down of visit the communication was even better. The staff worked with families to keep us informed and to adapt to visits outside as soon as they could. I would, and have recommended, Sunrise of Barrington to anyone. They have a special place in my heart and that of my extended family. Having someone walk with you through the journey of a loved one have Alzheimer's is a gift like no other.

Very clean; very attentive to residents' needs; excellent care and activities for residents.

MCWH has taken excellent care of my dad for almost a year now. I've been so pleased with the wonderful staff and prompt when I call or visit, it's made being on COVID-19 lockdown much more pleasant. Thanks, MCWH!

The clinical staff is great. The nurse assistants are very well trained and friendly too. I feel my husband is safe and well treated at Memory Care of Westover Hills.

My mom has been here for almost a year and we are very happy with the care she has received. The staff really cares about her and it really shows. During this difficult COVID ordeal they have kept her safe and have kept us all in the loop. Thank you.

We highly recommend this facility. 5 of us in our family looked into a lot of dementia care places for grandmother, looking at websites, called for pricing, virtual tour. It was exhausting! But Autumn Leaves stood because they were more interested in learning about my grandma that just trying to like sell us on their facility. And between their price and how beautiful it is there, we moved her in and are so pleased we did. Their activities are upbeat and cover different areas to help improve skills (not like some places that sit residents in front of a movie) and their restaurant-like dining and the fact they have plenty of caregivers has made us grateful that she is safe and well loved. If you are looking for a place for your family member you should check them out.

[Name removed] was very helpful!

My family looked into this facility because my niece actually works there. We didn't think we could move my Mom in due to the Coronavirus thing. But [name removed] in admission was very friendly and we got a virtual tour. It's clean and you can tell the people living there are happy. Our niece is super happy working there so we decided to forward and move out Mom in there. I really recommend this place. A lot of the other ones in the area are nearly as nice.

We have been looking for a place for my Aunt for months but with this coronavirus it has been difficult but when I called and spoke to [name removed] he took on like a video and was really helpful and put us at ease. So we will be moving her there. Thank you all for you all have done.

I would like to take this opportunity to express our gratitude and thanks for the ENTIRE staff at MCOWH! They are an awesome group and I feel that a great majority of them go above and beyond in their duties. Their activities are great. The facility is great! I just can't say enough good things about [name removed] and her staff!! This time (COVID-19) has proven to be especially challenging but MCOWH staff has risen above & beyond to the challenge!! Keep the Faith and keep up the good work!

I knew when I found Memory Care of Westover Hills, I found a forever home for my father. Prior to living here, I had placed him at 3 other facilities that I just wasn’t feeling the care and support he should have been receiving. After several years at Memory Care of Westover Hills, I know I made the right decision for my father. The staff is impeccable and truly love and care for our loved ones as if they are their own family member. I can call or come by anytime (prior to Covid19) and always found my father clean and well cared for. The staff do an outstanding job of taking care of their residents from celebrations to listening to music, activities, massages, dispensing medication.... etc.... Hats off to all the staff, especially [names removed] for maintaining the high level of care for their residents .... At All Times ????????????????

The caregiving team strives for an excellent quality of care. They are knowledgeable and compassionate in caring for their residents. The administration staff makes every effort to keep open lines of communication with families and addresses concerns with due diligence. MCLR offers a warm home environment with lots of social activities including volunteers and school groups from the community. They serve well balanced meals that are tasty and easy to eat. The facility and individual rooms are clean and orderly. Our parent has received loving care, and we would recommend MCLR to any family needing assistance in the care of their loved one.

I love this home for my Mother. She has been a resident for almost 4 years. She has always been treated with respect and kindness. She has enjoyed activities designed exspecially for her and danced herself through many a party. God gave my family a precious gift with my Mama and then gave our Mama a precious gift when he lead us to MCLR. It truly is the home she deserves to dwell in with caring friends. Love flows throughout this home??.

The stand-out feature of Memory Care of Little Rock is the staff. The facility is beautiful and clean with lots of natural light. The food is good and nicely presented. But the staff members are the real difference-makers. They are cheerful, ready to serve, patient, and enthusiastic team players. They know the residents personally and work to find activities each one might like and be able to do. They try to help the residents find friends. During the current COVID-19 lockdown, they have worked tirelessly to keep residents connected with their families and the outside world. Anytime I have had a question or suggestion a staff member has listened and granted my request if at all possible. My family and I are very thankful our mom is being cared for at Memory Care of Little Rock.

I would highly recommend Memory Care of Little Rock for a loved one with any form of dementia. The facility is specifically designed and suited for persons with cognitive impairments. The staff is professional and treat residents with care and respect. They get to know each resident and strive to enrich days with meaningful activities; encouraging socialization and friendship. Knowledgeable in dementia, the trained staff helped my family understand and navigate this heartbreaking disease. I love that family is encouraged to participate in festive events such as holiday luncheons and birthday parties. Events like these are very special to residents and allow family to continue celebrating with treasured loved ones. The facility is lovely but the staff sets Memory Care Little Rock apart. During the recent Covid-19 crisis, this dedication to care, health, and safety became even more apparent. Thank you.

My wife has been a resident at Memory Care since [date removed]. Everyone including all staff and administration has helped our family make this life changing transition a comfortable event. From the initial interview to most recent events, I have felt that any question I have will be answered in a complete, constructive and caring manner. In the current circumstances of the lockdown, anytime I have requested an update including a picture of my wife, I have received immediate responses which I have been able to share with my family. My wife's family which loves her very much knows that she is safe at Memory Care.