Chapters Living of Little Rock

Always good to visit several times to see how the day goes when looking to find a place for your aging parents. They are willing to work with the family to find the best care and value for her money. I do visit my mom everyday and on weekends the grandchildren visit. I would definitely recommend them to others.

I took my brother out when corporate arrived and fired a bunch of the staff. So I don't know how it is now. I hope a lot better. Staff was too slow getting back to me. Cleaning personnel wouldn't wasn't doing a good job, cleaning up rooms after the patient had an accident in their rooms. Also in the dining area when someone one had an accident, wouldn't mop up the urine until the patient got through eating. The executive was very slow to get my total amount I paid while my Brother was there. It was a total mess, so I took my brother out of that facility and took him to [location removed] where I lived. The best employee that was caring and quick to respond was a lady named [name removed[. I hope she is still there. The lady from corporate that came up there was really nice, caring, and got things done. She was professional!!

My mother was in this facility pre Covid and we couldn't have been happier with her care. But since the pandemic ended the staff turnover has left the care unacceptable for our family. Our mother was left in a wet bed so often we had to change her mattress and when we moved her the sheets smelled of urine and there was a dirty diaper under her bed. There is no art or music therapy and the new staff try hard but are in need of training on working with those suffering from dementia. We tried to get a care plan for our mother for over a month with no success.

This is an exceptional facility

This community was a wonderful place either for respite or long term placement for you or your loved one. We did respite but in doing that we were able to meet other residents that we could see were being well taken care of. The staff were very positive and knowledgeable at this community. The staff were also always willing to help whenever asked.

This community is a good place to send your loved one. The staff are very kind and compassionate with the residents. They have all kinds of games and activities for the residents to participate in.

The community is neat and clean and the staff is very friendly and helpful. I toured several different communities and I am happy we choose this community. I would recommend this community based on my experience.

In the winter of 2019, my children and I researched memory care facilities in Little Rock knowing that eventually my husband would need such. Unfortunately, he entered memory care just as the coronavirus hit. This was certainly not what I was planning for when he entered the facility! I had hoped to visit him daily once he was there. Due to health concerns our State prohibited all visits to long term care facilities (including Good Shepherd Memory Care). Fortunately the staff have been very helpful with visits in other ways. We have virtual visits via FaceTime and I get to see him through his bedroom window. This is not as comforting as a physical visit where I can hug my husband. However, the staff have been super helpful in assisting me with these "other visits." I feel fortunate to have my husband in a situation where he is well taken care of, seems content, and tends to my needs for visitation as well.

The caregiving team strives for an excellent quality of care. They are knowledgeable and compassionate in caring for their residents. The administration staff makes every effort to keep open lines of communication with families and addresses concerns with due diligence. MCLR offers a warm home environment with lots of social activities including volunteers and school groups from the community. They serve well balanced meals that are tasty and easy to eat. The facility and individual rooms are clean and orderly. Our parent has received loving care, and we would recommend MCLR to any family needing assistance in the care of their loved one.

I love this home for my Mother. She has been a resident for almost 4 years. She has always been treated with respect and kindness. She has enjoyed activities designed exspecially for her and danced herself through many a party. God gave my family a precious gift with my Mama and then gave our Mama a precious gift when he lead us to MCLR. It truly is the home she deserves to dwell in with caring friends. Love flows throughout this home??.

The stand-out feature of Memory Care of Little Rock is the staff. The facility is beautiful and clean with lots of natural light. The food is good and nicely presented. But the staff members are the real difference-makers. They are cheerful, ready to serve, patient, and enthusiastic team players. They know the residents personally and work to find activities each one might like and be able to do. They try to help the residents find friends. During the current COVID-19 lockdown, they have worked tirelessly to keep residents connected with their families and the outside world. Anytime I have had a question or suggestion a staff member has listened and granted my request if at all possible. My family and I are very thankful our mom is being cared for at Memory Care of Little Rock.

I would highly recommend Memory Care of Little Rock for a loved one with any form of dementia. The facility is specifically designed and suited for persons with cognitive impairments. The staff is professional and treat residents with care and respect. They get to know each resident and strive to enrich days with meaningful activities; encouraging socialization and friendship. Knowledgeable in dementia, the trained staff helped my family understand and navigate this heartbreaking disease. I love that family is encouraged to participate in festive events such as holiday luncheons and birthday parties. Events like these are very special to residents and allow family to continue celebrating with treasured loved ones. The facility is lovely but the staff sets Memory Care Little Rock apart. During the recent Covid-19 crisis, this dedication to care, health, and safety became even more apparent. Thank you.

My wife has been a resident at Memory Care since [date removed]. Everyone including all staff and administration has helped our family make this life changing transition a comfortable event. From the initial interview to most recent events, I have felt that any question I have will be answered in a complete, constructive and caring manner. In the current circumstances of the lockdown, anytime I have requested an update including a picture of my wife, I have received immediate responses which I have been able to share with my family. My wife's family which loves her very much knows that she is safe at Memory Care.

My parents needed an assisted living community after leaving a nursing rehab facility. Because they were both dealing with memory issues, and wanted to be able to stay together. I followed up with Memory Care per recommendation from the nursing home. Mom and daddy were happy there...and even though mom has since passed on it is still daddys "home sweet home"!

Memory Care of Little Rock has been the perfect choice as a home for my mother. The staff goes out of their way in making my mother feel just like she is at home, but with all of her needs safely met. The residents have many different requirements, likes, and personalities. With a super activities director and staff who really work hard at their jobs, there is always something for the residents to do. Their immaculate surroundings change with the seasons and holidays to keep them aware. A private dining room is available for families. There are several secure outdoor areas to walk with my mom. This place has been a blessing. a relief, a home for my mom.

Finding a facility for my mother was problematic because while she suffers from dementia, her more significant issues are complete macular degeneration and hearing loss that affect balance and ability to operate most household appliances. Through her 80's and into her 90's, she regularly walked a mile or more, sometimes more that one time each day. MemoryCare provided a good balance between assistance and independence for her. The buliding is well laid out for my mother to be able to continue her walks, now on a carpeted surface with regualar views to the exterior landscapes and courtyards. I am kept regularly informed of her actvities, both good and bad. I feel like the staff are my partners in her care and not keeping me at a distance. MemoryCare is dedicated to providing education for family members on how best to care for and interact with family with a wide range of age related affects - dementia, diabetes, hearing loss, and similar. One of the free programs was of particular value to me in my profession and I was able to provide the same presentation for my office. During an outbreak of a stomache virus last year and now this year with the corona virus, they have taken exception care with isolation, cleaning, and disinfection to control transmission. Based on results last year and so far this year, they have been scrupulous, diligent, and successful in avoiding and mitigating infection.

In the time that my loved one was here I found that the staff team is very very attentive and always on top of everything. The people that worked there are very knowledge, competent, very helpful, they are eager to please, and they fulfill any request we may have or provide information we may need. They also provide activities tailored to those in the memory care unit. I would recommend this facility to other families looking into options.

My mother was at Memory Care of Little Rock for respite care, and overall, I feel it was a good experience. I really appreciated the way they were truly showing compassion for my mother. Their care really seemed genuine to me. I also liked that while my mother wasn’t very interested in participating in activities while she was there, they still let her be a part of things by having her help sweep up and fold the laundry. The food was just ok, but they did offer options for the residents, meals were nutritious, and portion sizes were good. Overall, I feel pleased with the services at Memory Care of Little Rock.

We toured this community and like that it was very new. The staff was nice and the staff. They offer activities for the residents. We would recommend that families tour this new community for the options for a loved one.

We toured this community and my aunt did not qualify for the care here. The staff were very nice and were able to answer the questions on the care that is offered. We did see a menu of the nice meals that are available here and they are health meals. A lot of nice activities are available for those who want to participate. A clean community to enjoy. We recommend that families tour this community for the care of a loved one.