The Blake at Chenal Valley

Everyone who interacted with myself and my father-in-law were very polite and caring. Always kept us informed of any situation. Facility is very clean and the Memory Care unit is very secure. No worries about wandering away from facility. Studio apartment with bathroom was a good size for my father-in-law. Only downside was they don't go to full assist level of care. Would love for my father-in-law to still be there, yet sadly he needs full assist care now. If your family member uses a motorized wheelchair and they are going to Memory Care Unit, don't send motorized wheelchair.

The biggest issue was that they inappropriately accepted our loved one based on his level of capabilities. However, we would In a heartbeat recommend The Blake to other families if it's a fit!

My parents had lived there over a year and we have moved out. There is not enough space to write what all is wrong with this community. My heart breaks for the residents that do not receive the care promised. Whatever the website states or whatever they tell you, DO NOT believe it. When my father was actively passing, their Director on the MC administered his meds incorrectly and didn’t follow protocol for a passing resident. . Residents not receiving their medications from agency nurses or given another residents medication. Not enough staff or nurses to take care of all the residents. The facility is not kept clean. They are working on hiring the 4th executive Director in a year. The last ED lasted maybe six weeks. One of their top nurses has recently resigned along with others. There is so much! Don’t hesitate to reach out for the true story.

The food quality and taste have gotten worse over the last six months. My dad informed me that he was served a seafood gumbo with no seafood. He is finding smaller quantities of food and little seasoning. I have considered taking him to look at other places. He doesn't want me to complain but agreed I could if I was asked. Great people. They take good care of him. The only issue is the food. It was fantastic when we first moved him in.

They took a lot of time to walk us through things and also let us know that should he eventually need memory care, he could be moved without fuss to their memory care. They took the time to feed us lunch so we could experience the food. The director of the facility came to talk with us over lunch. While the lunch was going on he noted a resident who seemed down and excused himself to go over and talk to the resident. He greeted every resident by name, so do the rest of the staff. That says something about the people who work there. My dad really loved a dish in the dining room and mentioned it, the chef came out to talk to him about her recipe. Overall they just made the best impression. It wasn't that the other places weren't good but The Blake just felt right. I will say my dad was leery of giving up his primary care doctor because he really liked him, but The Blake chose a great doctor and he is very happy to have her as his new primary care.