Woodland Heights

The facility is conveniently located and is in a safe location across the street from a nursing and rehab facility and just down the street from a cancer treatment facility. Administrative staff are fairly easy to get hold of by phone, email, or text and are easy to get to. Dining room staff are very friendly and accommodating.

Woodland Heights is a nice and clan facility and their staff members are friendly and responsive. When they take the residents out on outings or events I get pictures of my mom enjoying herself texted to me.

I would highly recommend! We feel like our dad is in the best place he could be. He loves the food and he is taken care of very well. I have recommended it to a few others, as the need arises, and one referral actually ended up choosing it. Also several of my friends parents or relatives have been or are there now.

I'm currently a resident at Woodland Heights and the experience has been okay. If my rent is raised by the same amount as last year, I will have to move.

We picked this community, because of the cleanliness, love and care given, friendliness, and value for cost. She's enjoying the activities as well. As long as my mom is happy and safe; then our family is very happy as well. It's been great so far!

My loved one is currently a resident at Woodland Heights and her experience at this facility has been overall really good. The move in process was efficient and not very cumbersome at all. The staff is very friendly and attentive. Communication with the family is generally good. The staff are fairly easy to get ahold of by text or phone, and they email information out fairly well. Overall, I would recommend Woodland Heights to others.

My father is in their memory care and while he can be argumentative the staff members are patient and work with him as best as they can. They are better when him than I am .

Woodland Heights is a place of friendship, activity, attention, and comfort for my parents. It's a wonderful facility to age in place.

Management does not interact with residents enough. I think that she should seek out all new residents. I understand that she has many responsibilities, but it feels like she'd rather not talk to us. Even though my tablemates are 15 and 18 years older than I am, I so enjoy their company. One can't hear or see and another can't hear well, every day one of them make me laugh out loud!

This is a great community. We have been happy with our experience at Woodland Heights. The staff communication with the family has been great! They are responsive to service requests as well. I would recommend the community to others for their loved ones.

The few positives are the facility was very clean. They had great food. And they offered plenty of activities. However, the staff is not attentive to the residents. They don't check on them. There is no follow-up when you try to reach out to the nursing supervisor or director. They just don't return calls or emails. They did not follow up properly with me or my loved one after she fell and had a concussion. Essentially the care staff hide all day, and we had to learn where to find them when we needed them. They were not readily on the floor or easy to find. The facility is not adequately staffed. There was only one caregiver for the whole floor in assisted living. And the staff who are there do things like go and sit in their cars or lay down on the couches.

My loved ones is enjoying the food. They started off with three meals per day, then went down to two meals per day. The food is good. We are happy with the value for the money. We picked this community because, of the cleanliness, fresh look and smell. The staff is very friendly. My loved ones enjoy playing Bingo, cards, and attending happy hour.

We chose Woodland Heights because of the friendliness of the staff and the overall atmosphere - the location is great as well. The facility is larger so they have more activities offered as well. It is a great place that even I would live! We would recommend them to others looking.

Overall the facility is very clean. It's updated. The apartments are a nice size, and they're very well maintained. The staff is responsive and caring. I really have no complaints whatsoever. My mom loves her apartment. It's in a beautiful setting, and it's a large apartment with lots of natural light. She really feels at home there.

I would recommend Woodland Heights. Nothing is perfect, but I would recommend them. The weekday daytime staff is wonderful. I'm a little bit less excited about the weekend staff. I know they have less staff then, and I don't have the rapport with them that I do with the weekday staff. But that weekday shift is wonderful. Overall I feel my loved one gets good medical care. They're also good about informing us about any medical problems. It's expensive, but they provide good care.