Blake Management Group

Everyone who interacted with myself and my father-in-law were very polite and caring. Always kept us informed of any situation. Facility is very clean and the Memory Care unit is very secure. No worries about wandering away from facility. Studio apartment with bathroom was a good size for my father-in-law. Only downside was they don't go to full assist level of care. Would love for my father-in-law to still be there, yet sadly he needs full assist care now. If your family member uses a motorized wheelchair and they are going to Memory Care Unit, don't send motorized wheelchair.

Great experience I don't write reviews !

The Blake was awesome. The staff are great and the facility took great care of my father in law. We needed a spot quickly for my father in law. The director/ sales team at the Blake helped us get everything taken care of quickly. Turned out my father in law needed memory care and they stepped up to take care of his needs. The activity director for memory care was a great help to keep him busy. They have a great team and care for their residence.

Everything is good at The Blake. I'm one not to comment with words, this place was the best choice for my mother and I rate this place the highest you can rate compared to the other places I reviewed.

The biggest issue was that they inappropriately accepted our loved one based on his level of capabilities. However, we would In a heartbeat recommend The Blake to other families if it's a fit!

My mom was in the hospital when I needed to make the decision to place her in an ALF instead of bringing her home. I had reached out to 3 facilities a week or so before, knowing the time was coming, but knowing it would come so fast. The staff[names removed] in particular, bent over backwards to get mom placed in their facility and to work through the logistics with me. They put mom in a furnished, temporary room that they normally use for respite care while I had things moved in and set up. They were there for me with answers to every question: medical, financial, emotional, etc. I will forever be indebted to them as this was the hardest thing I've ever done in my life. The staff seems to genuinely care about mom and care for her. I do think there are times that among the staff, which can be frustrating. The small, minor hiccups have been nothing compared with knowing my mom is in a quality facility that is clean, medically safe, with caring, diligent people and is close by for visits. 100% would recommend.

When choosing an "apartment" make note of the distance to dining room if you have difficulty walking. Only issue was the space in the bedroom with two walkers and having them handy for bathroom trips. Also a few more electrical outlets spaced in different places would be useful. My parents needed more activities aimed towards their age group. I appreciate so much the help of A Place For Mom in finding The Blake. It was a stressful situation and you made me aware of places that I didn't even know existed. They lived there seven and a half months and were happy with their surroundings which was comforting to me. My mother especially liked all the windows--a wall of them in each room which allowed natural light in and also a view of their surroundings outside.

My mom is very comfortable there. My only concern is the frequent staff turnover. It's new & very clean. We're very satisfied.

We are extremely pleased with the care that my mother is receiving. I highly recommend The Blake for many reasons: a beautiful facility, wonderful meals, and many fun activities for the residents.

The staff are always friendly and are very good with the residents. The catering coordinator keeps them busy and plays games to keep their minds active.

Really like the staff so far and although change is hard for older folks, I think they are working to make certain Mom is happy.

I would highly recommend The Blake at Hamlin to others. They have a great Memory Care unit. The staff are extremely compassionate. The care is amazing. Cannot find a better place for compassionate care.

My loved one is currently a resident at The Blake at Viera. I would recommend this facility to others. I like that it is a newer facility. And the staff has been great. I think there could be a few more staff in the Memory Care, especially to help make it a point to better try and connect the residents with their loved ones once a week. I had hoped that my loved one would be more active and out of his room for more than just meals. It is kind of a hit and miss on keeping the residents engaged during the day. The move in process was easy and the staff was very helpful with suggestions. My loved one is up and down on the food, but you never know with him.

It is just a great fit for us. The residents encourage newcomers to become involved and socialization was something very important to us. I believe this facility is concerned and caring and determined to get things right! We are fans!

We picked this community, because of the location and quantity of staff. It's the best place for your loved one. Excellent care all the way through the end of life. Every place has issues and they will work with you to correct them.

They took a lot of time to walk us through things and also let us know that should he eventually need memory care, he could be moved without fuss to their memory care. They took the time to feed us lunch so we could experience the food. The director of the facility came to talk with us over lunch. While the lunch was going on he noted a resident who seemed down and excused himself to go over and talk to the resident. He greeted every resident by name, so do the rest of the staff. That says something about the people who work there. My dad really loved a dish in the dining room and mentioned it, the chef came out to talk to him about her recipe. Overall they just made the best impression. It wasn't that the other places weren't good but The Blake just felt right. I will say my dad was leery of giving up his primary care doctor because he really liked him, but The Blake chose a great doctor and he is very happy to have her as his new primary care.

The Blake at New Braunfels has been a great experience for my loved one and family. The staff are kind and caring towards the residents. The staff communication has been great with the family when we have questions about our loved one. This community was out top choice as it was close to family and a newer community.

The main reason that we chose The Blake at Hamlin in the first place over others that we toured was mainly just due to how convenient the facility is to my home. My mother says that the meals are very tasty and satisfying and she especially likes the fact that there are activities that are going on 7 days a week.