Woodbourne Place

When it comes to the cleanliness, I haven't been there to check it out. [name removed] hasn't mentioned any problems with meals and dining. Due to his heath status, [name removed] doesn't participate in activities. However based on the calendar, it looks like there are many activities offered. Value for Cost is a 3...but assisted living care is a big expense I would also comment that the staff has been outstanding, including [name removed](Exec. Director) and [name removed] (Health head) and [name removed] who could not possibly be a more helpful person.

I found that the staff treated my husband with respect and dignity with professional care. He was there in hospice care and didn't take meals or participate in activities. However I did see that they also took good care of ambulatory patients. They took great care to care for memory patients keeping them safe. Professional care speaks to the manner in which they performed their jobs. Respect and dignity refers to thing like bathing a grown man and still allowing him to feel respected. In changing his soiled clothing without making him feel less of a man. I watched a young male attendant bath him as gently as if he were a child. God bless that young man and all the staff there.

From day one until today all of the employees have shown a caring attitude. Not one day has passed that we have not encountered employees who put the care and comfort first and foremost. Their total commitment to our loved ones care and support is beyond what we thought possible. We cannot say enough about how glad we were to chose Addison.

Hello everyone listen to me about my experience my father in levittown this month in September was getting weaker and weaker and needed more help than staying in his home I was paying big big big bucks to have In-Home Care then it became where the In-Home Care said he needed 24-hour care which meant [removed].. I don't know how it happened but this wonderful person called me and said I think I could help you with your father and I will evaluate him and give you an answer they came up with a 24-hour care for my father and the most beautiful place I can ever put a parent in I was amazed of the care that they give my father. They have activities going on for your elderly family members they treat you wonderful I'm telling you please don't go anywhere else in town in Pennsylvania nowhere other than Addison of Woodburn you will be very happy you did my father is very happy this month I can fly back home knowing that he is very well taken care of.. please check it out.

Very friendly atmosphere. Dining area, and building are very clean. The meals are very good, with a nice variety. The nursing staff is friendly, helpful and kind. The individual rooms are clean, and comfortable. Very easy for my Mom to move around and comfortable enough for her to relax and feel safe.

Overall we were pleased with most aspects of her care. She only was there a few weeks but developed relationships with some of the staff that were positive. I definitely recommend Woodbourne Place to others looking.

My loved one was previously a resident at Woodbourne Place. When he first moved in, the experience was very good. However, they were taken over by new owners and things declined. Our experience went from great to terrible after the new owners took over.

We liked the place a lot, but a while ago (after my visit) they promised to call me back (I left my question of whether they had a room available) but never did. Then I scheduled a visit from my Dad (with my brother) AND an evaluation by a nurse there. The nurse then wasn't there. Then my dad called and they said they'd get back to him, and they never did. It turned out that they were using his cell phone, which is a mystery since he never turns that on and I don't even know how they got the number. In general, lousy follow-up and we lost any chance of convincing my dad to move. We'd still like to have our dad there; it's a nice, social place

My loved one is currently a resident at Woodbourne Place and the experience has been overall great so far! The staff are responsive, kind and appear to care for the residents. The facility always appears clean and never smells. The move in process was good. They had their head of facilities available to assist us. We had to make them aware of when we planned to move in and he was available. He assisted with tools and hanging things on the walls. My loved one likes the food and it sounds like they vary the menu. Communication with the family is currently lacking since they transitioned to a new company at the time that our loved one moved in. They state that they are working on it and will be sending out mass emails and bulletins to family members. The activities are great. A monthly activity calendar is provided to the residents as well as posted on the bulletin board. I would recommend Woodbourne Place because they are very responsive. It is clean and they appear to be very attentive to my loved one's needs. They appear to keep the residents busy. They can attend the activities if they want to or not. They do their best to encourage. They provide grooming like shaving, nail cutting and haircuts. They provide laundry services too.

It was a good place for an interim stay. We are not staying however; and relocating to a more affordable location. We were not presented with a handwritten final cost in advance. We were given flat daily rate, but her assessment drew much higher cost on top, and then the community fee, all of which we didn't know final tally until she was already in place. We had nowhere to go then. Mom was fresh out of surgery requiring no pressure on her broken limb for eight weeks straight. We were looking for interim recovery location, but even so the cost is extreme even for interim short term. As a result, and after 12 weeks post breakage of her limb, we were accepted at another location with much lesser assessment points; overall cost is almost half. I would say if you have a rather substantial money flow, then put your loved one at Woodbourne Place. Woodbourne personnel were kind and understanding. However, personnel may be leaving as we found out the parent company has been bought out.

I would recommend to other families. We picked this community because of the value for cost, and location. It's good value for cost, adequate services, and personnel is good quality.

Facility is clean. Management is responsive to concerns, however nothing changes. Staff is friendly. Better than other facilities with respect to nursing care.

What our family really likes about the Woodbourne Place is the quality of care and the competency of the staff members. Based on the experience our family has had so far we would recommend the community to other families.

As with all assisted living facilities the cost is too much for most people to afford. That being said, I would recommend Woodboure Place to any others in the area. The people that work their are excellent. They keep you informed of everything that happens with your loved one. [names removed] are good great people.

Quality of life for loved ones. Staff is very attentive to residents and their families.

Woodbourne Place is more casual and laid-back. Staff is very friendly and always helpful. The most important things like care and attention to my moms needs are always met. That's what really matters and they are great.

Woodbourne Place was a wonderful location and residence for my mother. She was comfortable and happy. And we were content as her family members having her there. The staff were great - they were very helpful and caring.

The thing that sticks out most about Woodbourne Place would be how very accommodating the staff are to the families as well as the residents. I would for sure recommend this facility to others looking.