Heartis Yardley

Staff is great and always friendly. I would rate each category with a 4 except for the cost and maybe the food. Price is ridiculously high for seniors. Also, my mom is not thrilled with the food. Not a lot of variety. Weekend staff availability is minimal. I am her daughter, [name removed] responding for her.

[name removed] has been a great asset taking care of my dad. She is caring and checks in on him multiple times a day. Goes above and beyond. They have mutual respect for each other. So glad she's someone we can depend on.

I have had very positive experiences with the care team at Heartis. I have gotten to know the following caregivers quite well due to their interactions with my mother: [names removed]. These caregivers listen, offer help and are very kind.

[name removed] is one of the best. She has a caring nature and makes my me feel like I'm being listened to and hy opinions are valid and NEVER makes me feel like I'm a burden. She stops in when she knows I have a doctors appointment to check on any updates and gives me encouragement every day. I've built up a great relationship with her and i trust her completely. She's top notch!!

We (her children) are very happy with my mother’s care at The Heartis in Yardley PA. She resides in the memory care wing. My mom likes all the caregivers. She especially feels that Thaj is her personal body guard and always feels safe when he’s around. My mom also mentions [name removed] frequently because my mom knows things turn out all right when [name removed] is around. TY all at The Heartis for being welcoming and compassionate.

My 95-year-old (soon to be 96-year-old,) Mother is now at Heartis Yardley. The process of getting her there was tough. The process of her settling in was just as tough, or tougher. I was told that the process would be difficult for her because she has been running her own life for many, many years. I chose Heartis Yardley because I knew she would be safe there. The food is awesome. The community is even better… and, even though I am 2000+ miles away, I have every faith in her being well cared for at Heartis. Now she attends meals in the dining hall, lectures, physical therapy and community meetings. It only took a little less than two months! I believe the transition is hard on all of us. I also believe that Heartis made it a lot easier than it could’ve been. I no longer worry if she will be OK. That feeling is priceless. PRICELESS. If you’re looking for a good community, great food, excellent activities and wonderful care, then Heartis is the place for your family member.

Friendly staff, not too pushy. Very clean facility. Expensive, but they all are. The location was close to my mom's home and friends and there was availability.

This community had the best apartments, dining options, cleanliness, staff and activities of any place we looked at. I would recommend it.

I would not recommend Heartis because of the cost and what you get. And I didn't feel that the care was top notch.

The community is clean. Everyone is great. We love it there. The food is great, it's really good. My loved one has not particpated in the activities, but they have a lot of things going on. We picked this community because it was the nicest, and offered the most for my loved one.

I am reading a review from [date removed] about Heartis in Yardley and I disagree with this review. 1. There are weekend staff and I personally see them during the week when I visit my mother. 2. The meals are wonderful! The meals I had while visiting my mom, were delicious and hot. This facility offers you a choice of three entrees and an every day menu with a multitude of other choices . My mom or her friends have never complained about their meals, care staff or cleaning. And, I'm currently a RN. Thank you for posting this. I just had to share my opinion

This facility is definitely clean. The nurses are great as far as regular weekly staff. The weekend care is rough. They just don't seem to know what to do or be on the same page. I think they use a temp agency on the weekend. I understand staffing is a problem everywhere, but it just doesn't work well. As a retired nurse, I can tell you that skilled nursing is lacking. I can tell that by some of the phone calls I get from them. For example, one time he had a rash and they called me panicked and acted like it was life or death. I had to walk her through basic assessment questions and calm her down. I can't imagine someone who is not a nurse getting that call and not being thrown into a panic. The dining room is just not good. The food is not good. I would say my brother sends his meal back 75% of the time because it's just not edible. Housekeeping is supposed to be once a week, but I'm not sure that's happening. I sometimes go there and things aren't clean in his room. If I bring it to their attention, they take care of it, but I shouldn't have to do that. This is a new facility and they definitely have growing pains, they're on their third executive director. Overall, I would recommend them to friends and family.

They are working out the kinks. We are happy with it. It's a great community. It has allowed our loved ones to be active still and kept safe.

Very accommodating. They are always looking to involve the residents with everything that they do. My loved one suggested that they make one of my recipes and they actually made it the next day and served it to everyone. They try to include everyone and it is really nice. Because the facility is new they still have a few kinks to work out. Like having a driver to take the residents around to appointments and places they need to go. As the place gets fuller and they have full staffing we are expecting all of the services to happen.

It's a great place. The building is brand new and beautiful. They didn't spare any costs in setting things up - they have a theater, barber shop, gym, and courtyards. The dining has been fantastic. The people have been really nice. The staff are great, just a lot of nice people who are working hard. I think once it gets more filled with residents, it will be even better. Currently there are only about 22 people there so far, out of a potential 98 or so. We're hoping more people will come soon! They're just getting activities going, and they need more people involved, residents and staff alike. But that should be improving. My loved one tells me she really likes the food and is eating very well, three meals a day. The chef has even talked with her to see what things she likes so he can make them for her, which has been excellent.