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Very nice and helpful staff. Very professional and provide great care to their residents. The food if often late by 30 minutes to an hour.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.0
Review Score
Review Score
46 reviews9.0
Out of 10
5 star
44%
4 star
27%
3 star
5%
2 star
5%
1 star
22%
A Place for Mom has scored Walnut Creek Assisted Living and Memory Care with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Walnut Creek Assisted Living and Memory Care has 46 reviews with an average "overall experience" of 3.6 out of 5.
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5.0
3.6
Very nice and helpful staff. Very professional and provide great care to their residents. The food if often late by 30 minutes to an hour.
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The facility is nice. Clean. The staff friendly. The management had a high turnover rate. My sister wandered away from the facility and I found out they had no cc system to monitor who came and went from the facility and when. They had to issue a silver alert. She was missing for 3.5 hours and was found through social media.
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Response from Walnut Creek Assisted Living and Memory Care
April 12, 2024Hello there, Thank you for your feedback. We are sorry to hear about your experience. Our team strives to provide a friendly and warm environment and your feedback helps us improve. If you are willing to discuss your concerns further, please reach out to us at ResidentExperience@frontiermgmt.com.
I already had a place selected and made a deposit. That changed when I visited i was blown away. Very impressed with their responsiveness and care. Almost all of the other places had a complete lack of diversity. Walnut Creek provided diversity both in residence and staff.
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Response from Walnut Creek Assisted Living and Memory Care
September 29, 2023Hi Mia! Thank you so much for the kind words! We strive to create the best community for both our residents and our employees. We are glad to hear that we have delivered at Walnut Creek Assisted Living and Memory Care.
The Administrator [name removed] was amazing and very helpful. The staff is what sticks out most about this facility. The friendliness and the respect that they have for my family and our needs. I would recommend Walnut Creek to others looking.
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Response from Walnut Creek Assisted Living and Memory Care
June 6, 2023Hi Angela, We are happy to hear our staff are providing a friendly and warm environment for your loved one. Thank you for taking time to share your experience.
The family is happy with our experience with Walnut Creek. Our loved one seems very happy to be here. The staff communication with the family is good. There is an activities calendar available to let the residents know what is going on.
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Response from Walnut Creek Assisted Living and Memory Care
December 7, 2022We are so happy to hear we've been able to provide such a caring home for your loved one here at Walnut Creek! Your praise has been shared with our staff, and your five stars are greatly appreciated.
We absolutely loved Walnut Creek, all of the staff members were so friendly and extremely attentive. However when they had that flash flood the entire community flooded and our loved one had to move.
Response from Walnut Creek Assisted Living and Memory Care
August 29, 2022We are happy to hear our staff are providing a friendly and warm environment for your loved one. If you need any assistance during this transition please reach out. Thank you for taking time to share your experience.
They were nice during the tour.
They're not perfect, but I think they do a pretty good job. Most of the staff is very friendly and warm. It's a beautiful place, and it feels very comfortable. I feel like they do what they can to accommodate you as well.
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The community is safe and secure, and the staff seems to be in it for the right reasons, they are caring and very friendly. I would recommend this community to others
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5
Loved this place. [name removed] was awesome with lots of great ideas and really knowledgeable. The facility was clean and friendly. [name removed] will work with us to transition to a Medicaid facility when the funds run low. Very impressed. The facility fronts a major street is the only setback
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I would want others to know that we did not have a good experience with this facility. They mis-manage medications/ do not give out medications when they are supposed to. They also do not clean residents rooms, respond to call buttons, etc. The food is almost non-existent, they miss meals, give them extremely small portions and the meals aren't nutritious. I would not moved your loved one in here.
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Mom has already found friends at Walnut Creek
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Feels like home.
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Walnut Creek is a really nice assisted living and memory care facility. We recently toured here and put a deposit down for my mother-in-laws upcoming respite care. [Name removed] and the staff are friendly and caring. I would definitely recommend Walnut Creek.
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My wife is in this community and it is nice. The caregivers are kind. They try to engage her to do daily activities. We take walks to the assisted living side and she'll have lots of room to walk. The food is good and filling. It is clean but they could do better. Also there is a trash can in the dining room that never has a liner in it.
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My sister is fine since moving into the community.
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My dad is in the Memory unit at Walnut Creek so he is not too happy there as he still has some memory his home. But I am really happy with the care my father is getting at Walnut Creek and I feel that he is safe there. I like it that the staff keeps me well informed and my father is seen by their resident doctor as well as receiving home healthcare support that helps my dad bath and addresses his care for blood clots. there is also a home health nurse who comes in once a month. They do bring my father to the main population when there are special events like music which he loves and the Sunday church services. In the memory unit, they encourage my dad to play games like plastic horse shoes or badmittion with a balloon that keeps him active. I certainly would recommond Walnut Creek to my friends and family.
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It was a nice tour at Walnut Creek - Mansfield. The staff was very friendly and knowledgeable. They answered all of our questions. We like the looks of the community and it was very clean. We ended up choosing another community because of the staff to resident ratio. We wanted more staff on hand to be able to take care of any issues that may arise.
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I am happy with the care that my father is getting. The staff is very kind. I like that if there is an issue they are right on top of things. The menu could use some improvements. They do offer activities for the residents and he enjoys being with the residents. We would recommend the care of this community to other families for the care and value for a loved
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My tour of this community went well. The community looked great. The residents appeared to be happy. The person that walked me around the community was kind. My only issue was the slight pressure i felt when discussing signing a lease.
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See what the neighborhood has to offer and what’s nearby:
Walnut Creek Assisted Living and Memory Care offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Walnut Creek Assisted Living and Memory Care 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (316) 210-0565 to reach a resident at Walnut Creek Assisted Living and Memory Care.
To reach a resident at Walnut Creek Assisted Living and Memory Care call: (316) 210-0565
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.