Cedar Bluff Assisted Living and Memory Care

We didn't have a good experience with the community. I wouldn't recommend the community to others for their loved ones. There were several residents in the memory care unit, and not enough staff to care for the residents. There were several occasions that my loved one would go several hours without staff checked on. There was a medication that came up missing. When this was brought up to the staff by the family, they said they didn't order a refill of this medication in time. My loved one went through withdrawal and this caused our loved one to fall multiple times. The staff told the family that memory care residents would have to ask for pain medication; however, memory care residents don't know how to ask for this. I would like to see the staff here be trained on what to look for in regards to pain in residents. The water cup was always dry when the family would visit our loved one. We asked on several occasions that this be filled on a constant basis to keep my loved one hydrated.

Cedar bluff has been a conveniently located place for my loved one to live. The new staff since Frontier has taken over has been a plus. The staff is fun loving and very attentive. Struggling with finding fun activities, but I feel like the residents are the ones that are not wanting to involve themselves in a lot of it, including my loved one. I feel blessed to have her close and still living independently at her age.

These are ratings I would give at the time we moved my loved one out of Cedar Bluff. I cannot recommend this facility until several issues are addressed. Cedar Bluff recently went through a managing company change and almost all staff have resigned. Entire program and facility needs to be reviewed and revised. I would recommend you be present. Check on your loved one often. Follow-up to be sure the care plan is being followed.

This is a very nice community. The staff care about the residents like they are family and they keep us very informed with everything that is going on in the community. They have activities like bingo, bingo bucks, outings to restaurants around the community, physical activities like beach ball volley ball and more. They have an activities calendar with a lot of things for the residents to do.

I do work at this community and can honestly say that I recommend it for your loved ones. The residents are all wonderful people and it’s been a pleasure building relationships with them. The team here has huge hearts and they treat the residents like they would their own family members.

My mother receives great care and I feel like she is in a great place. The facility is always clean and the team is very helpful.

Everyone was vey kind and friendly. The place was very clean and smelled good. That’s exactly what we were looking for. I would highly recommend them.

Everyone was so helpful and had so much knowledge about the community.

Everyone was very nice and helpful.

All the residents and staff were so nice!

I cannot have anything but GOOD to say about Cedar Bluff! My loved one has been a resident there for over 4 year’s. The care he has gotten from all the staff is beyond exemplary. He is happy there as he cannot live alone any longer, which means so much to our family. A better place you cannot find for someone you love.

I am writing about a very special person.[name removed]. When I started looking for a permanent residence for my sister in law my first and final stop was at Cedar Bluff. [name removed] met me at the door with a bid smile and gave me a good tour of the building I knew right then this is the place where my sister in law [name removed] needed to be. When I need to know something about Cedar Bluff, [name removed] is who I go to. He is very informative about the policies and procedures of Cedar Bluff. We are very fortunate to have [name removed] taking care of our sister in law. Thank You [name removed]! Six stars because of [name removed]

I’m a hospice provider and the whole visiting a patient a caregiver ([name removed]) was so kind and helpful. I see all the compassion in his eyes that he deeply cares for the residents he cares for.