Van Mall

My grandparents moved into Van Mall when they could no longer take care of their home. We found Van Mall to have amazing and loving staff, fantastic food and lots of Activites. My grandparents couldn’t be happier. Well done Van Mall!

We checked out several retirement homes before we made our choice of Van Mall retirement. They have a record of long term staff which speaks volumes. They answered all our concerns and questions about senior care. We like the idea that your loved one doesn't have to move rooms if they later need assistance. They just bring the care to you and only charge per each need. Also, very loving staff and residents. A lot of events, entertainment and special holiday events. The activity lady is awesome. Plus, the dining room food was the best of the ones we checked out. They have a life enhancement class that has been wonderful for our mom it connects her to other residents and helps her to be social, engaged and stimulates her memory. There is a small fee for the class. They have church services every Sunday morning and a resident that is a retired pastor does a bi-monthly devotional. Mother is very well cared for at Van Mall.

My brother had a stroke in the Seattle area and we needed him to be close to us to assist him. Visited several recommend sites and felt the best about Van Mall. It provided him with freedom to walk and exercise, and later, use his car. He had difficulty keeping track of his medications and their procedures offered needed support. The meal plan was very accommodating (lactose intolerance) and provided him with a variety of options. Once he was able to return to his home area, checking out was very straight forward and the people he interacted with each wished him well.

I love Van Mall retirement. Although the building is older, you wouldn't know it. The building and surrounding landscape is immaculately cared for. My dad loves the food and access to the gym. Our family has enjoyed the peace of mind of knowing our dad is well taken care of. Bonus, they are cheaper than other places in the area.

Our loved one is not in care, but staff is helpful and kind. We would give the meals a 4+, Mom loves the meals and the environment of the restaurant. Her husband is not impressed, but he is a picky eater. Unfortunately, my mom and [name removed] don't go to the activities. Mom considers her meal times her social hours and Al doesn't want to do activities. It's expensive, but they get good value considering the cost of retirement homes in the area.

My loved one was previously a resident at Van Mall and the overall experience was good. The cleanliness and friendliness were great. The staff and care services were good. However, there were excessive wait times to receive food, food was not prepared as ordered or food received was not as ordered, and food was not received at the proper temperature (hot foods were not hot when received).

We chose Van Mall because everyone was friendly, the facility was clean, food quality looked great as well as activities provided. The facility only provides limited assisted living services. Diabetes services are very limited

My mom loves living at Van Mall and tells everyone to come and move in!

Move in process was well organized and they were helpful. Meals are of good quality, they always have a turf and surf option. ALFs aren't cheap, but they offer a lot for the dollar and are competitive in price. Overall, it's been a great experience.

My biggest issue with all of this was the prices, depending on who you talked to including the bro sure they were all different.

Mom is very very happy and has not looked back. She was able to participate in activities the first day she was there and the staff made sure to seat her with others at meal times!

Our overall experience has been good. I would like to see more outings for the residents. The staff treats the residents respectfully and are very friendly and go above and beyond to be helpful. It's a really nice community. I definitely can recommend Van Mall!

It's very clean. They are very nice people. They a lot of activities. It's good value for the money. We picked this community, because it was very vibrant, it's very social, and the residents seemed to be interacting more than some of the other places, that I visited. They keep them active, and social.

Staff truly care about the people staying there So helpful getting to and from car & even carrying in groceries when needed Friends can be made instantly and yet they respect quiet dinners too Mom plays Rummy-cube Bingo Bunco And I've got it! Some of her friends come there just to play games ... Mom also loves her free housekeeping on Saturday's All staff know everyone! Never "stress free" for aging adults but safety and not being so isolated is so important!

I was very pleased with the care my mother was receiving. She was very happy. We picked this community, because I liked the location and the staff. They offer activities, such as; Tai Chi, drumming, exercise room, someone comes in and plays music. These are only a few of the things my mother has talked about.

We picked this community because it seemed to be a friendly place and was comfortable. It's in a nice neighborhood. The food is as good to be expected. I would recommend it to other families.

My loved one likes the food. We picked this community, because the location was good for siblings and myslef. It was a cheerful l atmosphere, and it looked very nice. It felt open, comfortable and welcoming. Everyone has been very nice but their responsivness to requests has been slow. I would recommend to other families. Overall , we are pretty happy.

As the daughter of a resident, I would tell others how quickly my mom made friends and joined in activities, as well as how much she likes the staff. She feels so welcomed that her isolation and depression has improved greatly.