Cogir of Glenwood Place

I am content.

So thankful we chose this place!

My mom has lived in the assited living for two years and has recently moved to the memory care. We find the staff is always kind and friendly to the residents and their families

Lovely Thanksgiving luncheon of turkey and all the trimmings. Entertainer sang with his guitar very nice. Mom enjoyed. The meal. She called it a party.

It was lovely. We loved the staff live music guitar.

Mom is well cared for and is comfortable with staff and facilities. As a family member I appreciate the welcoming and friendly staff who are always helpful. There are several activities that I appreciate, including musical guests, interactive games and events such as holiday dinners including family.

non complaint

In the 2 months I've been visiting Geneva here. I have found the staff to be welcoming, kind, caring, attentive and professional. The facility is beautiful and the meals are delicious. Activities are varied. Geneva deserves the excellent care she receives here.

When I started here I was bedridden and on and on hospice. I am now up walking with my walker (4 miles a day) going to the nice activities they have and doing a lot of my own self care. I love it here.

What we like the most about Cogir of Glenwood Place is the nursing care and we would recommend this community to other families based on the experience we have had so far.

The staff is very friendly and kind. Always ready with positive comments and are very approachable right up to the head manager. What I have come to discover is the goal they have is to give people a lot to be happy about.

The facilities are are spacious and well maintained. The staff and residents are friendly and go out their to make you feel welcomed and solve problems. I have been recommending Glenwood Place to family and friends.

We have a 2br apartment with 2 bathrooms and a beautiful balcony.

I am well pleased living here. I like the food, the celebration of birthdays & holidays, movie theater, speakers who come to share their knowledge with us; entertainers - visits from llamas and alpacas! (Where else would you have visiting animals?!) Very impressed!

Thank you for providing me with such a delightful experience. my family has been looking for a place like this for months. We are so excited to join and grateful for [name removed] and professionalism.

I am currently a resident at Cogir of Glenwood Place and overall my experience has not been great. Based on my experience, I would not recommend this facility to others.

Staff were incompetent's. My dad came from rehab with a fully closed bed sore, 1 person or stand by assist level for transfer and improving. When he left, a month later, he was a 3 person or Hoyer lift. He not only had 1 bed sore reopened but had developed a second. He was allowed to not bathe and his wheel chair pads were destroyed and smelled horrific. He also smelled horrific and many of his unwashed items were covered in fecal matter, including himself. The new facility had to wash his hair 5 times to get it clean and had him healed up and back to self transferring within a few months. They quarantined him when he first got there due to flu outbreak at the rehab but when I called to find out why he wasn't off the quarantine yet (as I was told it would be a 5 day) on day 7, I was told he has covid and had symptoms. I later, through management, found out he did not have covid or symptoms, that the person in charge of his care was wrong and they didn't know why. He never was encouraged to use the gym, attend any of the activities or anything at all. Due to his increased needs after just one month due to their neglect, they raised his cost to over double the original quote and did not notify me.

Excellent memory care facility. I chose it because all of the resident rooms are off one central "great room", which means no hallways or long walks, and staff can see everyone most of the time. Most residents keep their doors open. It's very welcoming, and I was reassured that staff always have eyes on the memory care residents and my Mom never felt alone.

I would recommend this facility to others. Staff are friendly. Room for improvement would be temperature is inconsistent in common areas, sometimes too cold sometimes too hot.