Cogir at The Quarry

What we like the most about Cogir at The Quarry is the friendliness and attentiveness from the staff. Yes, we would recommend this community to other families, but they need to improve on card games and games to allow more people to be come involved. My dad was very happy overall but was disappointed not being able to join card games because they had "enough" players.

It was a great experience for our family. My dad originally wanted to go home to his house, but soon came to call Cogir home. The staff was helpful and offered positive support through this transition in our lives.

We originally liked that they had all kinds of activities and outings. As soon as we signed up and moved I they started doing way way less activities and outings. When we ask for help to hang something in her room (included in fee to be there) they never have time. The food is awful. We don't have much good to stay about it other than the guests that stay there are lovely. This place went downhill after we found out they sold it to a new honor the month we moved my mom in.

The communication, transparency and planning when it comes to the care of the residents can be a little wonky at times.

Our loved one living at Cogir at The Quarry is very happy and very content. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones.

What we like the most about the Cogir at The Quarry is the friendliness of the staff in both the MC and other areas we are in. Residents both in MC and other areas seem happy and actively involved with what is happening around them

My dad has been extremely happy and he feels very much at home. He has been disappointed when it comes to playing games, he hasn't been able to play because they had enough players and no room for more. He loves to play cards and we go and play when we can. The food is good but the chicken was overcooked although the salad was excellent.

Cogir at The Quarry gets a 5 on all categories. There is a very good balance between the cost and quality/amenities offered. It is a solid community. It was by far the best we looked and we would highly recommend them to others looking.

This is one of the most beautiful places in Vancouver. This was a harder decision to place my loved one and myself in the community. Everyone is gracious. There are there are three meals and the independent living section has choices. There are activities to keep residents engaged, and there are lots of new activities being offered. I find it nice that I can still visit my loved one in memory care and for me to live in independent living.

Some things we think Cogir at The Quarry could improve on is that a few of the things that they told us when we signed up we're not true. I don't think they were lying but I think that the communication with their staff is lacking.

The activities director is amazing. She goes out of her way to visit with and invite my dad to activities. The community relations people are great. Sometimes phone calls and emails aren't responded to in a timely manner. That part is frustrating. My advice is to be persistent. When faced with hospice care, the nursing director really came through for us.

Come take a tour and talk with staff. Overall it has been a great experience for our family. It's an all-encompassing place. It's somewhere you can go in your retirement years when you're fully able and capable and also a place where you can go or stay later on when you need full care. I like that it's a full service retirement community.

The family visited 5 memory care facilities and found the Cogir at the Quarry to be clean and nice family room set up. We also liked that they had a Nurse on staff at all times. After being there for 3 months, we are very happy with the kind staff and activities. The family gave input for more appropriate food due to dental work. It would be nice if there was a family liaison. We are happy with the placement and still prefer it as our best choice.

I would highly recommend this community to others for their loved ones. The staff are very friendly. The background staff are amazing. They are caring, and it I feel comfortable with my loved one here. The only negative I have about this community is I wish they had more food options for different diets and restricted meal options, specifically diabetes.

My Mom moved to the Quarry in mid-December after being in the hospital and no longer able to live independently. She had Parkinson’s so was in the ‘ridge’ at The Quarry, a higher level care section. They tout a specialty for Parkinson’s, but I didn’t see anything other than a general exercise class and a support group supporting it. They didn’t seem knowledgeable about Parkinson’s and I often felt like when they provided updates to me, they were punishing or belittling her when she had odd behaviors related to advanced Parkinson’s, it made me sad. The good: she loved the actual caregivers, [name removed] in the gym, and thought the food was pretty good, provided you were able to go to the dining room. Food delivered to your room was always cold. She also loved swimming, during the brief time she was able to go to the pool. The bad: it took over a week before we saw a care plan and a month before it was being followed as written. We had difficult communication with our care coordinator, though eventually it got a bit better. We experienced laundry being mixed with other resident laundry, I found her bed remade without any sheets on it, we provided good towels but they only used their Quarry issued towels. Also, keep in mind that housekeeping is once a week, which for some is fine, but should be more frequent in a high care area, obviously, those residents can’t do things themselves. I went every other day to visit and there was only about a month where things went smoothly. After the first month, things got better, then when her health/Parkinson’s got worse, so did the care. When she needed help with showering, toileting, transport, they said her care needs were too much, and they didn’t have available rooms in the enhanced care unit. I went to other facilities to look for a place to move her to. They mentioned charging her for a 30 day notice if she moved, really? They couldn’t meet her needs and were requiring a private caregiver in her room, that is about $700 per day! All of a sudden, they had a room come available the first of April, unfortunately, she died a few days later. The Quarry loves their independent living residents, but those that require more care, not so much. Look at the Facebook posts, activities are focused on independent living and employees, not the residents with higher level of needs. I was paying for her care,not parties! 3 caregivers for 29 residents was not adequate. Call buttons often weren’t answered for 30 minutes, but they’ll tell you their average is 5 minutes. If your loved one requires a high level of care, this is NOT the place, look at a smaller place, the bells and whistles mean nothing if there isn’t good care when our loved ones need it most. Also, if you have a family member there, make sure someone is available to check on them regularly - I can’t imagine how it would have looked if I wasn’t a frequent visitor. I had to do laundry, wash dishes, clean the toilet, brush Mom’s hair, cut her nails, and make sure she was decently dressed EVERY time I visited, none of these are things they worry about. Mom died on [date removed]. I am very happy to be done with The Quarry.

My Mom moved to the Quarry in mid-December after being in the hospital and no longer able to live independently. She had Parkinson’s so was in the ‘ridge’ at The Quarry, a higher level care section. They tout a specialty for Parkinson’s, but I didn’t see anything other than a general exercise class and a support group supporting it. They didn’t seem knowledgeable about Parkinson’s and I often felt like when they provided updates to me, they were punishing or belittling her when she had odd behaviors related to advanced Parkinson’s, it made me sad. The good: she loved the actual caregivers, [name removed]in the gym, and thought the food was pretty good, provided you were able to go to the dining room. Food delivered to your room was always cold. She also loved swimming, during the brief time she was able to go to the pool. The bad: it took over a week before we saw a care plan and a month before it was being followed as written. We had difficult communication with our care coordinator, though eventually it got a bit better. We experienced laundry being mixed with other resident laundry, I found her bed remade without any sheets on it, we provided good towels but they only used their Quarry issued towels. Also, keep in mind that housekeeping is once a week, which for some is fine, but should be more frequent in a high care area, obviously, those residents can’t do things themselves. I went every other day to visit and there was only about a month where things went smoothly. After the first month, things got better, then when her health/Parkinson’s got worse, so did the care. When she needed help with showering, toileting, transport, they said her care needs were too much, and they didn’t have available rooms in the enhanced care unit. I went to other facilities to look for a place to move her to. They mentioned charging her for a 30 day notice if she moved, really? They couldn’t meet her needs and were requiring a private caregiver in her room, that is about $700 per day! All of a sudden, they had a room come available the [date removed], unfortunately, she died a few days later. The Quarry loves their independent living residents, but those that require more care, not so much. Look at the Facebook posts, activities are focused on independent living and employees, not the residents with higher level of needs. I was paying for her care,not parties! 3 caregivers for 29 residents was not adequate. Call buttons often weren’t answered for 30 minutes, but they’ll tell you their average is 5 minutes. If your loved one requires a high level of care, this is NOT the place, look at a smaller place, the bells and whistles mean nothing if there isn’t good care when our loved ones need it most. Also, if you have a family member there, make sure someone is available to check on them regularly - I can’t imagine how it would have looked if I wasn’t a frequent visitor. I had to do laundry, wash dishes, clean the toilet, brush Mom’s hair, cut her nails, and make sure she was decently dressed EVERY time I visited, none of these are things they worry about. Mom died on [date removed]. I am very happy to be done with The Quarry.

We have liked our life here. It has been easy to get acquainted with people, the employees are very helpful, friendly, and patient. We appreciate the option of having physical therapists and personal trainers on site and the focus on staying active with a nice selection of exercise programs. There are enough activities to keep one as busy as anyone wants to be.

All about the money. We were told that the rent might increase once a year but it increased 6 months after move in. The Assisted Living care was awful with late medication passes and missed medications. The staff refused to meet with us to coordinate a Service Plan. All in all a horrible experience.

Loved everything we saw. Employees were happy and the amenities are to die for. I don't like the surroundings as they are too commercial and lots of apartments. I would miss the birds! But if I were in the largest apartment I could handle it. I also like the idea of the continuum of care.

wonderful place but too expensive