The Residence at South Windsor Farms

The Residence is a great facility with good food. The staff is nice and are responsive to the residents needs. Depending on the mobility level of your loved one, transportation may or may not be difficult. The one instance that we wanted to use it, we were unable to due to mechanical issues. Although this service is not promised and the staff were honest about their complication that day, it was still slightly inconvenient - to no fault of the community. We also experienced a small hiccup while trying to switch pharmacies through the community. Overall, we chose The Residence because it was the best fit out of the other communities we toured and we are happy with our decision.

During the time our loved one was there, it was a great experience. The community was beautiful and the cleanliness was great. The food was almost gourmet style, and sometimes our loved one just likes more simple food. Due to Covid the activities were very limited, but there was still plenty of things for the residents to do. Our loved one had an apartment and was cared for every day.

We thought the activities were great at this community. Our loved one didn't always participate in them, but she really enjoyed bingo. They always have a movie playing for the residents when they came back from lunch. They had different events always going on, one time they had a pizza party and after the party the brought in live entertainment. The residents can order any type of food for their meals. We really loved this community, our loved one had a private room which had a microwave and refrigerator. She also had a life alert button around her neck and whenever she needed something the staff members were always there ready to help her out.

They kept my uncle alive a full year longer than we would have expected. They did an incredible job with his care and keeping up his health. We cannot say enough good things about them and the care they offered. I would easily put any member of my family here again. During the Covid-19 pandemic, they went way above and beyond our expectations. The community was always immaculate and the staff were always professional. There was not one thing about The Residence that I wanted to criticize or correct.

When my dad suffered a medical emergency last year, it was clear that my parents couldn't stay in their 3 story home after recovery. We searched for an assisted living facility in their town to give them that familiarity. I visited 3 area assisted living facilities and knew the moment I walked into the Residence, that that was the right one. The Residence is beautiful, very clean, and well decorated. Every staff member i have dealt with from the receptionist, aides and culinary staff to the administrators have been very helpful, and genuinely caring about my parents. The food is very good, and the changing menu and daily specials make it a unique dining experience. They are always patient and courteous and make a real effort to get to know each residents tastes and preferences. The director of activities really engages everyone and is constantly coming up with activities, experiences and trips to keep interest among the residents. I highly recommend the Residence at South Farms in South Windsor, CT

One of the best facilities in the area. The staff is caring and cheerful. They took excellent care of my friend. When I toured the facility it felt like home. Making the decision for my friend was difficult but I knew it was the right place for her it is a beautiful and immaculate place with a phenomenal dining experience. No regrets in making this decision

As Conservator for my dear friend I had to help with the decision for her care. I chose The Residence at South Windsor Farms and it truly met width my expectations. I had the opportunity to speak with staff often, to dine with other residents and to be a part of the family. It is the perfect place to reside in when ones own home is no longer an option. From the receptionist to the care assistants to the Director they all make you feel like family. Activities abound and the amenities are above and beyond. When you have to make “that” decision consider this beautiful place “home”

Both my parents have been at the Residence in South Windsor since early spring of this year.. both have different medical/emotional needs, and the staff has been wonderful in helping getting them settled, and engaging them in life at the Residence. I particularly am happy with the exercise classes and physical activities such as using pedometers, walk club etc. They variety of outings, and entertainment is wonderful. I particularly also like the fact that they bring alot of music, and dance into the facility. That is so important . The food is amazing and I am impressed with the quality and variety the chef prepares as well as the country kitchen.

Very nice.

This is a newer spotless community. The staff are responsive, have good communication and they go out of their way to help. The food is good, well balanced and they have a wide variety. This community is a little more expensive, however it is worth the money and I would recommend it.

Family atmosphere, warm, inviting, friendly staff, both residents and staff are willing to answer questions. Smaller facility. Everyone seems to know one another. A bit expensive but worth it.

I liked this community when we took our tour. We got to try the food and I thought it was good. The community looked clean and the people we met were nice. Mom did not however like the stairs at this community.

I did like the property and the people were nice and very friendly. The community looked clean and well kept. I really didn't get to go all around. There were residents that were out and doing things.

This is a very nice community. It is a newer community and I am very impressed with it. The food is god and looks like a step up form the other communities. The person that gave us the tour was very good and helpful.

I really enjoyed my tour of this community. This a nice community with friendly people. The tour guide was very kind and knowledgeable. I was informed of new information I didn't know about regarding Alzheimer's. Everything looked great. You can tell they do a good job with the cleanliness of the place. Overall it was a good experience.

It's been 17 days and so far so good. As a result of Dad's advancing dementia, he had experienced several violent episodes at home. Within the structured assisted living environment of The Residence, there have been no recurrences of such behavior. Another facility nearby wouldn't take him at all, and another facility wanted to place him in a memory unit locked ward. Since Dad has not been a wanderer, assisted living appears to have been the right choice. It's been quite a relief for the family to see him safe, well adjusted and cared for.

The Residence at South Windsor Farms did not have enough of what i was looking for. The activities didn't match the needs that my loved one needed, the layout didn't work for us. It was a neat place. The people were courteous and acknowledged me during my tour.

It has been a great experience for my father here at this community. He is doing great and we are pleased. They are taking good care of him and his needs. This is a nice community. Everybody has been very kind and friendly.